Lenard Baker
Lenard Baker at Audi Riverside

Lenard Baker | Page 4

Retention Director

Audi Riverside

3210 Adams St
Riverside, CA 92504

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rated
77 Reviews
not yet
rated

77 Reviews

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77 Reviews of Lenard Baker

February 14, 2023

Dealership Rating
Employee Rating

Emil runs a great crew here. Lenard in finance is professional and laid back. Alejandro in service is the best! 10/10 recommend this dealership More

by fink.brandi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emil Iltchi, Alejandro Luna

Feb 15, 2023

Audi Riverside responded

Thank you for choosing Walter's Audi and for taking the time to leave us this 5-star rating! We are glad that Emil, Lenard, and Alejandro could provide you with top-notch service. It is an honor to have earned your kind recommendation. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

February 11, 2023

Dealership Rating
Employee Rating

Our Walter's Audi sales associate Joshua Rambow was a pleasure to work with. We found him completely professional. Josh knows his product thoroughly and has a great personality. If you are in the market More

by himes46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Rambow, David Yi , Dave Duarte

Feb 13, 2023

Audi Riverside responded

Thank you for leaving Joshua this wonderful review and recommendation! We greatly appreciate the opportunity to work with you, and we are so glad that he took great care of you. He will be delighted to know how confident you are in his efforts. Congratulations on your new Audi! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

February 08, 2023

Dealership Rating
Employee Rating

Mike Sales helped me with my purchase. I explained to him what I wanted and he did everything he could to go above my expectations and he really made the purchase experience a positive one More

by alyssawest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Scholz , Mike Sales

Feb 08, 2023

Audi Riverside responded

Alyssa, Thank you for choosing Walter's Audi and for your wonderful review! We are so glad that Mike took great care of you and made your experience with us both smooth and successful. Our guests' satisfaction is our utmost priority and Mike will be delighted to know that you greatly valued his assistance. We warmly congratulate you on your new vehicle- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

January 24, 2023

Dealership Rating
Employee Rating

Exceptional customer service, understood our hesitancy, took time to listen. Relate with my grandson & discussed good credit and impact on interest rates. Sound advise! More

by Felix.theboss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Gonzalez

Jan 24, 2023

Audi Riverside responded

Felix, Thank you for your 5-star rating! We are so glad that our team could provide you and your grandson with top-notch service. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

January 05, 2023

Dealership Rating
Employee Rating

My sister and I recently went in to the dealer to take a look at some vehicles. Adrian Sandoval was extremely friendly and helpful in navigating the entire process. He was able to get to know what I was loo More

by erikaleyva4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrian Sandoval

Jan 06, 2023

Audi Riverside responded

Erika, Thank you so much for your wonderful review! We are honored that you and your sister took the time to visit us, and we are so glad that Adrian and Lenard could provide you with top-notch service throughout the process. They will be delighted to have earned your kind recommendation. We warmly congratulate you on your new Audi A5- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

December 23, 2022

Dealership Rating
Employee Rating

The finance department does not excel in communication or customer satisfaction. The service department does a good job in listening to concerns and seems to take care of the customers concerns. The sale man More

by Jess
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Roman Artalejo, Peter Younes , Eric Lafever, Christopher Ostman, David Robinson, Bryan Villasenor

Dec 27, 2022

Audi Riverside responded

Hi Jess, This is great feedback and I very much appreciate it. I want to look further into the areas you suggested but with only your first name here I can’t locate your transaction. Do you have a free minute to please give me a call so I can learn more about your experience.   Emil Iltchi General Manager Walter’s Audi (951) 441-6183

November 26, 2022

Dealership Rating
Employee Rating

It was a very easy and fast experience. They had everything ready for me when I arrived. More

by Keeley Rhodes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Gonzalez

Nov 28, 2022

Audi Riverside responded

Keeley, Thank you so much for your positive review! We are so glad that our team could provide you with a smooth and efficient experience. Our customers' satisfaction is our utmost priority. We hope for an opportunity to work with you again in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

October 02, 2022

Dealership Rating
Employee Rating

Dealership was clean, comfortable, well staffed, and no annoying car buying games like some of the dealerships play. Everyone was accommodating and pleasant to deal with. More

by JT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Gonzalez, Eric Lafever

Oct 03, 2022

Audi Riverside responded

Thank you so much for your positive review! We are so glad that our team could provide you with a smooth, top-notch experience. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 27, 2022

Dealership Rating
Employee Rating

Thank youuuu! Dave Duarte it’s official I got my new A3 I’m so happy right in time for my birthday the experience was excellent!!! Also APPRECIATE ALL THE ADVICE a More

by trayhazit
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Duarte, Eric Lafever

Sep 28, 2022

Audi Riverside responded

Thank you so much for your wonderful review! We are honored to have been of assistance to you with your special purchase, and we are so glad that Dave and the team could provide you with a top-notch experience. We warmly congratulate you on your new Audi A3 and we wish you the happiest of birthdays- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

August 26, 2022

Dealership Rating
Employee Rating

Adrian Sandoval helped me get the car I wanted with a great deal! Adrian, along with his manager were really helpful with giving a good interest rate and price More

by amaantahir16
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bolden , Adrian Sandoval

Aug 29, 2022

Audi Riverside responded

Thank you so much for your positive review! We are so glad that Adrian and the team took great care of you! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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