Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam | Page 2

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
1,392 Reviews
4.9

1,392 Reviews

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1392 Reviews of Lenny Farnam

July 31, 2026

Dealership Rating
Employee Rating

Everything as great. Lenny always takes care of everything and keeps me notified when needed. More

by b.salisbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 30, 2026

Dealership Rating
Employee Rating

Nice customer waiting area, . ..... ....... ..... .......... xxxxxxxxxxxxxxxxxxxxxxxxxxxxx Thank You for being consistent , and trying to keep wait time to a minimum. More

by DW
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

July 29, 2026

Dealership Rating
Employee Rating

Ultimately, my concern was resolved without excessive expense despite the unusual and unacceptable wait time. This dealership in general is highly recommended by this customer. Always polite, considera More

by Deb
Service Price Transparency
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Recommend Dealer
Yes

July 28, 2026

Dealership Rating
Employee Rating

It took almost 4 hours for routine maintenance and I had an appointment. Howard was great at resolving another problem. More

by sandroo9
Recommend Dealer
No

Other Employees Tagged: Lenny Farnam

July 27, 2026

Dealership Rating
Employee Rating

Excellent as always. Quick, prompt service was performed on my truck. Lenny was great to deal with More

by kej0002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 27, 2026

Dealership Rating
Employee Rating

Staff was professional, courteous and knowledgeable. It’s always a pleas to work with them and appreciate all that Mike and Lenny did to help. Waiting area is clean and comfortable. More

by donnacall54
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chance Guild , Jason Keville

July 27, 2026

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Employee Rating

Pleasant experience everything went smoothly Everyone that I had to deal with was very pleasant and professional More

by Jritmo19
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

July 26, 2026

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Employee Rating

Amazing dealership, great to work with and would absolutely buy another vehicle from them! Sales team is great and led the right way More

by TLUCEY13
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

July 25, 2026

Dealership Rating
Employee Rating

Always a great experience working with the people at DePaula Ford. I feel confident that my car is in good hands. More

by bpselkis
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

July 24, 2026

Dealership Rating
Employee Rating

The new space is great. Communication about my car was easy and quick. Great service. More

by richard.shea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

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