Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam | Page 135

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
1,436 Reviews
4.9

1,436 Reviews

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1436 Reviews of Lenny Farnam

June 24, 2021

Dealership Rating
Employee Rating

Service was good but a little disappointed that even with an appointment it took 1.75 hours for just an oil change and inspection More

by 2933GBH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 24, 2021

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Service was fast and the attendants were courteous. Lenny was very friendly and helpful as well. More

by DONNACHARISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 24, 2021

Dealership Rating
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Lenny and the service team were extremely friendly and helpful. More

by Motoxfreak1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 24, 2021

Dealership Rating
Employee Rating

Very hard to get in because they are always busy, but they are very nice. My technician seemed very nice as well. More

by AMBERWALTERS13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal Blackman, Josh Brogue

June 22, 2021

Dealership Rating
Employee Rating

Great service super helpful and I appreciate it a lot More

by KINDY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal Blackman

June 22, 2021

Dealership Rating
Employee Rating

Very prompt service and good hours for people who work later in the afternoon to get there to pick up their car. More

by VAMPYRE13
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 21, 2021

Dealership Rating
Employee Rating

Timely, efficient service, professionally delivered, at affordable pricing. It was “just active repair”, but for us it was a big deal, and your team treated our need as if it were their most important miss More

by wsritter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 19, 2021

Dealership Rating
Employee Rating

Setting up an appointment was very easy. Working with our service adviser Lenny was seamless and he and the tech got the work done quickly and sent us on our way. It’s a nice organization. More

by Teetogreen56
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 18, 2021

Dealership Rating
Employee Rating

Good communication between Lenny and myself. He was very attentive to my needs going as far as pulling my car around for me. I have to say it took a bit longer than I expected More

by jdelz1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 17, 2021

Dealership Rating
Employee Rating

I’m very happy with the service department at Depaula Mazda. I’m not too crazy about the sales/financing department though. But I would buy another Mazda there. More

by AARON.M.VANDYKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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