Lenny Farnam | Page 134

Depaula Ford took my truck right in on my appointment time. Lenny my service advisor follows up on my service work to make sure I am informed as to what is going on and informs me on any cost before the time. Lenny my service advisor follows up on my service work to make sure I am informed as to what is going on and informs me on any cost before the repairs are done. More

by JDEERE4400 Verified Customer Verified Customer

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I was very disappointed that my F150, with 9800 miles, needed the work required to correct the problem. Although everything seems to be alright for now, I will be monitoring for leaks or any other issues. needed the work required to correct the problem. Although everything seems to be alright for now, I will be monitoring for leaks or any other issues. The parts were not readily available and my truck was tied up for over 3 weeks. Lenny Farnam and Howard, in service, kept me informed and were pleasant to work with and I can't blame them for the availability of parts. My last three trucks were Ford F150's, but I will take a hard look at the competition before I buy another. More

by INVPEP Verified Customer Verified Customer

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Working with Lenny is the reason I keep coming back to Depaula for Service. He is always accommodating, knowledgeable and helpful. He always seems to go out of his way to help. Depaula for Service. He is always accommodating, knowledgeable and helpful. He always seems to go out of his way to help. More

by John.Vaughn Verified Customer Verified Customer

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It was great. Service kept me informed regarding my car and what they were checking. Loved the video. Car was delivered at time promised. Never mind getting my car done at DePaula and what they were checking. Loved the video. Car was delivered at time promised. Never mind getting my car done at DePaula More

by L.MAZURRIORDAN Verified Customer Verified Customer

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The people at DePaula are always so nice to me. I'm very happy that i purchased mt car there. If I have problems with my car they get me in fast. happy that i purchased mt car there. If I have problems with my car they get me in fast. More

by SNOWWOMAN Verified Customer Verified Customer

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Everyone was very professional and service was top notch; unfortunately, the Ford Escape is the "first" Ford vehicle we have ever purchased. To date, while the drive is pleasant, the reliability of this veh unfortunately, the Ford Escape is the "first" Ford vehicle we have ever purchased. To date, while the drive is pleasant, the reliability of this vehicle is poor. In all the cars we have either owned or leased, this car is the first we've had to do a front end alignment with only 17,000 miles on the car. We've had issues with the tires 3 times, another $300.00 fix for a new tire. This most recent repair needed a whole new engine due to the 1.6 faulty engine. More

by chill.is Verified Customer Verified Customer

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Came in for recall work on lift gate. everything was done in a timely fashion. We are very happy with our new CX-9 Thank you Zak Ballard. in a timely fashion. We are very happy with our new CX-9 Thank you Zak Ballard. More

by PHILROY9 Verified Customer Verified Customer

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