Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.8
1,206 Reviews
4.8

1,206 Reviews

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1206 Reviews of Lenny Farnam

January 17, 2026

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Employee Rating

Chance was great . Service and waiting area were also great. Exceptionally clean and was great dropping off vehicle and getting it back without going outside. More

by Zlmoose
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Recommend Dealer
Yes

Other Employees Tagged: Chance Guild

January 17, 2026

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Always great customer service and informative Service folks make you feel like family The best! More

by jgrogan1
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

January 17, 2026

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Employee Rating

Always great customer service and informative Service folks make you feel like family The best! More

by jgrogan1
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

January 16, 2026

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It was seamless and informative, they provided great care to me and my car. As a woman I really appreciate it. Lenny is the best More

by lillianmtriana1
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

January 16, 2026

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We always have a great experience with Lenny and DePaula service! The new service center is comfortable and convenient! More

by HEWITTLMEGAN
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Recommend Dealer
Yes

January 15, 2026

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Did a great job with fixing some warranty work. Will come back for service work and would recommend them to others. More

by CHANSEN13
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Recommend Dealer
Yes

Other Employees Tagged: Chance Guild

January 14, 2026

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Employee Rating

Lenny was great to work with. Very helpful and Knowledgeable. He did a good job explaining and helped me prioritize the services I needed. I'll be back again. More

by STEVEN.VANDERWARKER
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Recommend Dealer
Yes

January 11, 2026

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I brought my F150 in for an oil change and also there was a light on the dash that looks like an engine. The oil change was done but when I drove away with my truck the light on the dash was still on. I am v More

by Jcarroll12144
Recommend Dealer
No

January 11, 2026

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Employee Rating

Always willing to help. I like seeing Lenny and Chance. They make a 'bad day' good. More

by eminy316
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

January 11, 2026

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Employee Rating

Great service and quick Lenny has been taking care of my car each time I bring it in. He does a good job and we appreciate his hard work More

by gulbudagian
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

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