Lenny Farnam
Lenny Farnam at DePaula Ford
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Lenny Farnam

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
993 Reviews
4.9

993 Reviews

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993 Reviews of Lenny Farnam

April 29, 2025

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Employee Rating

They are amazing to deal with, the service was fast the staff is friendly and it was nice that the shuttle service came and picked up my wife's vehicle up at her job did a complete service on the vehicle a More

by isca324
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Recommend Dealer
Yes

April 27, 2025

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They took care of the warranty issues quickly. They were friendly and accommodating. mechanics were timely and helpful More

by PAUL.COLLOCA
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Recommend Dealer
Yes

Other Employees Tagged: Josh Halse

April 27, 2025

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Excellent service and wonderful people. You can trust them to do what’s necessary and be honest about what isn’t. I won’t be bringing my car anywhere else. More

by LESZUKER
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Luis Correa

April 25, 2025

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DePaula service center is easy to work with and pleasant to deal with. I have recommended them to my whole family. More

by ngreenwood
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Luis Correa , Chance

April 19, 2025

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Other than Lenny, absolutely horrible service department. Two weeks to do a 2 hour repair, and a loaner vehicle wasn't available until 4 hours before the work was done. Lenny was the only one providing regul More

by mattofny
Service Time
Recommend Dealer
No

April 18, 2025

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The crew at DePaula always takes such great care of us and our vehicles! Thank you! More

by Dana C
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Luis Correa

April 18, 2025

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He was great! Kept me informed every step of the way concerning appointments, parts ordering and service. Ask for Lenny when you visit the Service Department! More

by ROBERT@JOHNSTONXD.COM
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Recommend Dealer
Yes

Other Employees Tagged: Qasim Dawood, Nate Daigle

April 17, 2025

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Employee Rating

Great service! Service Advisor is always well-informed, you can depend on the service technicians to do the job right the first time. I've been going there since 2 More

by MRCWORKSHARD
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Recommend Dealer
Yes

April 17, 2025

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Very impressive service. Was not able to drive a car in for recall service. They came out to pick up car. Regarding sales, Glenn was very thorough In presenting an SUV th More

by JMLUBINSKI2
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Recommend Dealer
Yes

April 17, 2025

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Employee Rating

Easy on line scheduling, the service was fast, friendly and courteous. All around a great experience. More

by ms662640
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Luis Correa

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