Lenny Farnam

Exceptional service, excellent customer service I am so very happy about the service all around that I receive from Depaula ford very happy about the service all around that I receive from Depaula ford More

by Mariah12047 Verified Customer Verified Customer

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Lenny is Great Service tech Rob is excellent Work time and parts prices reasonable Thanks and parts prices reasonable Thanks More

by CAPTEN1 Verified Customer Verified Customer

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The gentlemen who assisted me were friendly and expedient. Chargers dedicated to EVs getting serviced would be an appreciated upgrade. I look forward to when construction at the dealership is compl expedient. Chargers dedicated to EVs getting serviced would be an appreciated upgrade. I look forward to when construction at the dealership is complete. More

by JM Verified Customer Verified Customer

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Amazing Service Dept. I will definitely recommend Depaula to friends and family that are looking to buy a vehicle and to service vehicle! From a One to Ten, I give the De I will definitely recommend Depaula to friends and family that are looking to buy a vehicle and to service vehicle! From a One to Ten, I give the Depaula Service Dept A Ten! More

by F22Raptor/Robocop/Mustang/Stealth Verified Customer Verified Customer

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The truck maintenance was taken care of in less time than originally stated. The issues with my wheels and alignment were brought to my attention as well. originally stated. The issues with my wheels and alignment were brought to my attention as well. More

by GREENEBRIAN90 Verified Customer Verified Customer

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The service was great. All my questions were answered and I felt comfortable leaving my car with them. No issues with the work they did. All my questions were answered and I felt comfortable leaving my car with them. No issues with the work they did. More

by dchristensen7 Verified Customer Verified Customer

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Vehecile was service was completed perfectly,shuttle service provided.. Job well done. Will defenitely return!! service provided.. Job well done. Will defenitely return!! More

by wilbrr1 Verified Customer Verified Customer

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Always very helpful. The service department is very courteous and always does their best to get you in and out in a timely manner. The service department is very courteous and always does their best to get you in and out in a timely manner. More

by ishnboo Verified Customer Verified Customer

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I brought my truck in for a NYS inspection and a tune up. The service staff were friendly and I had my car back in just a few hours. They also checked a rattling sound I hear when my truck goes over rough ro The service staff were friendly and I had my car back in just a few hours. They also checked a rattling sound I hear when my truck goes over rough roads and were able to assure me that that nothing was loose except perhaps the tonneau cover that I self installed. I also appreciate the shuttle rides I received. More

by barrymuslaw Verified Customer Verified Customer

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Communication was lacking this last visit. I had to call repeatedly for updates, and they were not clear about needing to keep the vehicle overnight. I had the source a ride home at 5:00 p.m. I had to call repeatedly for updates, and they were not clear about needing to keep the vehicle overnight. I had the source a ride home at 5:00 p.m. after the decision was made. Clunk is still present but not as bad. I need to follow up with another visit. Overall good service just communication this time. More

by james.weidman Verified Customer Verified Customer

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