Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam | Page 25

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
1,346 Reviews
4.9

1,346 Reviews

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1346 Reviews of Lenny Farnam

September 18, 2025

Dealership Rating
Employee Rating

Recall work was performed without issue. People were helpful and knowledgeable. Waiting room had snacks. More

by temp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 18, 2025

Dealership Rating
Employee Rating

I walked in and nobody acknowledged i was there for a minute or two while 3 employees continued a private conversation. Interactions always seem forced and nobody ever seems like they want to be there. More

by thescholer
Recommend Dealer
No

Other Employees Tagged: Lenny Farnam

September 18, 2025

Dealership Rating
Employee Rating

Verily, from the moment mine appointment was set to the hour my chariot was tended, all did proceed with ease and grace. The stewards of this noble house sought not to rob me of coin ere I knew the cost of More

by IanJordan33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer

September 17, 2025

Dealership Rating
Employee Rating

As expected, from prior experiences with the service department. Lenny was respectful and considerate. I didn't have to wait long. More

by cjp
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

September 16, 2025

Dealership Rating
Employee Rating

A pleasure doing business with Lenny. He was knowledgeable, helpful, professional and patient with me. Thank you! More

by HC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Marvin

September 15, 2025

Dealership Rating
Employee Rating

Service was very timely I was in and out in no time, always friendly and professional, More

by amamone99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer

September 11, 2025

Dealership Rating
Employee Rating

Lenny was very helpful, had me checked in right away and let me know just how long my appointment would last. When my vehicle was ready, he walked me out to my vehicle and let me know what was done. More

by marita-300
Service Time
Recommend Dealer
Yes

September 08, 2025

Dealership Rating
Employee Rating

They did everything they said they would in the time they promised. Can’t ask for more than that! More

by abailey2270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer

September 05, 2025

Dealership Rating
Employee Rating

DEPAULA WAS VERY HELPFUL WITH MY RECALL I WAS OUT WITHIN A HOUR OR SO ILL PASS IT ON THANK YOU SO MUCH AWSOME More

by Guitarkillr13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Qasim Dawood , Justin Dwyer

September 04, 2025

Dealership Rating
Employee Rating

Justin and his crew are always kind and professional and very helpful. All work performed is guaranteed and done well. More

by CLUBKEITHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer

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