Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam | Page 24

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
1,346 Reviews
4.9

1,346 Reviews

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1346 Reviews of Lenny Farnam

October 10, 2025

Dealership Rating
Employee Rating

Lenny was helpful, courteous and professional. He went out of his way to explain things to. He went above and beyond to help me. More

by TELLCATHYSTEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer

October 10, 2025

Dealership Rating
Employee Rating

Depaula got me in and out real quick. Lenny was great and explained what all needed to be replaced for my service. More

by bchomycz
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Qasim Dawood, Devin McGuirk

October 10, 2025

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Employee Rating

Everything was great! The facility updates since the last time I came in really made my wait a lot better. More

by Dylangavin3
Service Price Transparency
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Recommend Dealer
Yes

October 08, 2025

Dealership Rating
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Lenny is very professional and takes good care of customer, not too pushy.Will recomend to others. More

by bbreton1
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Recommend Dealer
Yes

October 08, 2025

Dealership Rating
Employee Rating

Good mechanic skilled and found my nut. Bought a new car with a nut in the brakes. Had to pay out of my own pocket More

by Joefred
Service Price Transparency
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Recommend Dealer
Yes

October 05, 2025

Dealership Rating
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Lenny is AWESOME! he is always very helpful and kind. He calls us back and is friendly a very good human that we trust. More

by Kochkimberly11
Recommend Dealer
No

October 02, 2025

Dealership Rating
Employee Rating

This visit we had the the privilege of Lenny handling our service needs. The service department is always very friendly and knowledgeable. More

by LORIMOKHIBER
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Recommend Dealer
Yes

October 02, 2025

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Lenny has been my service rep for awhile now. I know that when I bring my car in for service he will make sure everything I need to be done will get done. Thanks Lenny!! More

by CZUPAN
Service Price Transparency
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Recommend Dealer
Yes

September 25, 2025

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Employee Rating

Efficient efficient nice job. Nice job. Nice job. Nice job nice job nice job. Expensive expensive over &1000 dollars. Ouch! A recal from Lincoln company not suppose to pay for, More

by KLEFEBVR
Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer

September 22, 2025

Dealership Rating
Employee Rating

Very good experience for routine service for our Ford Edge. Lenny Farnam always takes good care of us. More

by Elaine
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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