Lenny Orlov
Lenny Orlov at Atlantic Hyundai

Lenny Orlov | Page 2

Finance Manager

Atlantic Hyundai

193 Sunrise Highway North Service Road
West Islip, NY 11795

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22 Reviews
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22 Reviews

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22 Reviews of Lenny Orlov

August 15, 2023

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Employee Rating

Terrible terrible terrible they were the worst I’ll never buy a car from them again More

by dauntejones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Gary Calixte , Martin Flores

Aug 28, 2023

Atlantic Hyundai responded

It's disappointing to see that we didn't earn your five stars. If you're willing, I would appreciate the chance to speak with you about this directly and see if there is anything that I can do to help. Please consider giving me a call. Thank you, Lindsay Parisi - General Sales Manager - 631-587-0700

May 19, 2023

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Employee Rating

I was going to purchase a 2023 Hyundai Venue Limited from Atlantic Hyundai for my 80 year old mother today on May 19, 2023. My initial experience with a salesmen by the name of Matt Threadgill was a very bad More

by Johngiusto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ritik Khanna, Matt Threadgill

May 22, 2023

Atlantic Hyundai responded

John, we're disappointed to hear about the experience you and your mother had while shopping here. We hold ourselves to a high standard of professional conduct, and it's disheartening to learn that we fell short of your expectations. We would appreciate the chance to speak with you further about this matter and see what we can do to make things right. Please don't hesitate to contact us so that we can assist you in any way possible. Thank you for bringing this matter to our attention. Lindsay Parisi - General Sales Manager - 631-587-0700

May 27, 2023

Atlantic Hyundai responded

John we tried working with you and your mom but when you are making demands on delivery we can not do, it makes difficult to have a great experience. Also, we worked with you over the phone, came to a deal and you changed it on delivery. You have been difficult with several staff members to the point your mother apologized for your behavior. Even if we had made the deal, it seems you would not have been happy.

May 27, 2023

Atlantic Hyundai responded

Incorrect and we have the recorded calls of us suggesting a new salesperson. You never asked Matt or anyone to reassign your mom. Have a great day. You have the right to do business with anyone you wish but when you inflict your attitude and personal issues toward people on a business it is a bad reflection on you and in return your mother who was as kind and sweet as anyone can be.

May 27, 2023

Johngiusto responded

Unfortunately Atlantic Hyundai's Standard is very poor at best. I have talked to many people about their car purchasing experiences, as well as mine at Atlantic Hyundai & they have been a nightmare to put it lightly. My 80 Year Old Mom was at the Atlantic Hyundai with a check in hand & Atlantic Hyundai was rude, vulgar & deceptive to both of us which caused us not to purchase at their dealership. Your message to me is a little to late & I will not recommend your dealership to anyone & will continue to tell everyone about our extremely bad experience at your dealership.

May 27, 2023

Johngiusto responded

Atlantic Hyundai is the most unprofessional business I have ever dealt with, they are now spewing lies to cover up their bad business practices. The deal was complete with check in hand they tried to tell us how much we had to finance to benefit their business profits, which is not in line with Hyundai's Finance standards. There were no demands on delivery as they are stating we wanted to only finance $6,000 & pay a cashier check for the remainder & the finance manager was irate due to it not being what he wanted. I asked them to produce a document that stated limits on financing & they said they didn't have a supporting document for that. They also stated that we had to keep the loan for 6 months before paying it off which is not Hyundai Finance Standard practices. Atlantic Hyundai is also lying concerning my mom apologizing for poor behavior, I had a bad experience with the salesman Matt in which I asked management to assign us to a different salesman & my mom told Matt she was sorry it didn't work out with him. In no way is this an apology for our extremely overall bad experience at Atlantic Hyundai & their extreme bad business practices.

May 27, 2023

Johngiusto responded

Once again Atlantic Hyundai is spewing lies, I spoke directly to Matt & requested a manager to assign me to a new sales rep. Then was transferred to Andrew & spoke to him to request a new sales person to handle the deal. After speaking to Andrew I spoke with my mother & she went back to the dealership & was assigned to Ritik Khanna & I dealt with him on the purchase deal. You need to check you so called voice recordings & you will see that this is the truthful version. Stop being condescending & concentrate on your business practices.

April 13, 2023

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Employee Rating

Ed Brightman was a great salesman and very communicative with everything. We got exactly what we wanted and he made sure all the paperwork was done correctly from out of state. More

by allisoto3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Brightman

September 10, 2022

Dealership Rating
Employee Rating

I had an outstanding experience working with Ed Brightman during my purchase of a 2022 Ioniq 5. Ed was very knowledgeable about the car, and the whole buying experience was low stress and enjoyable. The most More

by guy s.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Brightman

April 15, 2022

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Employee Rating

John was excellent. He was very patient, answered all our queries. He ensured that I was satisfied with the car before going ahead.. I would highly recommend him to fami More

by Niloufer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Londono

March 30, 2022

Dealership Rating
Employee Rating

They changed the price when i went to sign contract. The finance man was very deceptive. Brandon was the salesperson he did very well. He even called me on my Birthday. He has been following up wit More

by Ocohen24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brandon Leo

February 01, 2022

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Employee Rating

Horrible dealership. Took me 8 hours to purchase the car as there was only 1 finace guy. My salesman left after 6 hours as he had to go home to his kid. No one showd me any of the perks in the car. No on More

by krispikulik
Recommend Dealer
No

November 06, 2021

Dealership Rating
Employee Rating

Cam was an absolute pleasure to work with! She made the process very easy. 10/10 will work with her again in the future More

by sweeney8787
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lekwa Nnate, Camilia

October 20, 2021

Dealership Rating
Employee Rating

Worked to get me a great deal and helped me find the car that I wanted. Extremely friendly and one of the best experiences I had at any dealership. More

by getupandgo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Londono

October 11, 2021

Dealership Rating
Employee Rating

Best salesman out there! Was really helpful and patient with all my questions and helped me find the right car for me. More

by Evizgan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Londono

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