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Leo Martinez

Overview Reviews (82) Inventory (187)

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Leo Martinez

Leo Martinez | Page 5

Product Specialist

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.9

82 Reviews

Overview Reviews (82) Inventory (187)

Languages Spoken

Spanish

4.9

82 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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82 Reviews of Leo Martinez

September 24, 2024

Dealership Rating

Employee Rating

Everyone was warm & welcoming. They were as excited as I was about my new purchase! Wonderful experience! They were as excited as I was about my new purchase! Wonderful experience! More

by AKENDALLA.AK

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rocky Hernando, Christian Diaz, Louis Oosten , Antonio Delgado

Sep 24, 2024 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 16, 2024

Dealership Rating

Employee Rating

Great communication and no pressure. Started with online and then in person. Best price and experience Started with online and then in person. Best price and experience More

by BRIAN_S_KUN

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rocky Hernando, Zoe Perreault , Meghann Foster

Sep 16, 2024 -

Liberty Honda responded

Brian, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 10, 2024

Dealership Rating

Employee Rating

Great overall experience. Staff was helpful and courteous. Explained all options very well. Highly recommended Staff was helpful and courteous. Explained all options very well. Highly recommended More

by SRAMESH01

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Marissa Monte, Louis Oosten

Sep 11, 2024 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 09, 2024

Dealership Rating

Employee Rating

The dealership has various vehicles to meet your needs at affordable down payment. The workers are very warm ,welcoming and very professional. affordable down payment. The workers are very warm ,welcoming and very professional. More

by THERESAJERRICK1963

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Justin Dingle

Sep 10, 2024 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

August 18, 2024

Dealership Rating

Employee Rating

Everyone that we encountered was friendly. No pressure to buy. Answered all our questions and even questions we didn’t know we had. No pressure to buy. Answered all our questions and even questions we didn’t know we had. More

by TODDANDRACHEL

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rocky Hernando , Receptionist was super friendly.

Aug 18, 2024 -

Liberty Honda responded

Todd and Rachel, It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Liberty Honda!

August 14, 2024

Dealership Rating

Employee Rating

Service is excellent from the first contact via the internet to the closing of transaction, it was smooth sailing. internet to the closing of transaction, it was smooth sailing. More

by NADSIMPSON

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Aug 14, 2024 -

Liberty Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 13, 2024

Dealership Rating

Employee Rating

Leo was very helpful and made my car buying experience very smooth.He always reached out to me for any updates. very smooth.He always reached out to me for any updates. More

by Jane

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Marissa Monte

Aug 13, 2024 -

Liberty Honda responded

Thank you so much for taking the time to share your feedback with us, Jane. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 09, 2024

Dealership Rating

Employee Rating

I had at great experience. Leo Martinez made the buying experience incredibly easy and very enjoyable. I am very happy with my new car! Leo Martinez made the buying experience incredibly easy and very enjoyable. I am very happy with my new car! More

by Olivia Kolcz

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mike Plummer, Rocky Hernando

Aug 11, 2024 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business, Olivia, and hope to see you again soon!

July 02, 2024

Dealership Rating

Employee Rating

went to many dealerships before and bought money cars before, never had an experience like liberty Honda. Great people they don’t pressure you or hide anything from you. Service was great. Got us in and before, never had an experience like liberty Honda. Great people they don’t pressure you or hide anything from you. Service was great. Got us in and out of there in a brand new vehicle didn’t have to spend hours. More

by Adrian

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Marissa Monte

Jul 02, 2024 -

Liberty Honda responded

Adrian, Thanks for the kind words. We strive to provide a good customer experience. I'm glad the team was able to get you on the road quickly. Enjoy your new Honda!! Let us know if you need any help in the future. Thanks again Mike

Jul 02, 2024 -

Liberty Honda responded

June 21, 2024

Dealership Rating

Employee Rating

Took a longer than necessary time to complete a fix on the interior of my car. The part needed took a long time to arrive and it wasn’t communicated to me the status of everything. I had my car at the ser the interior of my car. The part needed took a long time to arrive and it wasn’t communicated to me the status of everything. I had my car at the service department 4 times, and the final appointment took 3 weeks before I got my vehicle back. Communication and customer service was less than satisfactory. More

by jennifer.aronne

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Caitlin Conley, Mike Plummer, Rocky Hernando, Dave Gunderson , Brenda

Jun 26, 2024 -

Liberty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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