Leo Suleiman

Things go too quickly at Corwin and you will feel rushed. In my case the speed led to miscommunication between sales team and service team resulting in a major misunderstanding/miscommunication and putting t In my case the speed led to miscommunication between sales team and service team resulting in a major misunderstanding/miscommunication and putting the manager (Joey) and my salesman (Leo) in a tough spot between doing what was right and protecting the business. At the end of the day, Joey did what was right and honored the original agreement that got muddied but it saved the deal. I want to think that this Corwin dealership is not as bad as many report, but I think the speed that they move and the other practices of rushing to the sale cause results that are less than desirable. An example of a cut corner was that the miscommunication between sales and service was that instead of confirming that the manager approved spark plug change was instead changed and then miscommunicated as “check spark plugs”. They then checked one of the six available plugs and said “looks good”. Any car person knows that you cannot get an accurate assessment of the plug conditions from CB asking the most accessible plug. I will skip the rest of the details but it left me questioning how they do things and the trustworthiness in the dealership was shaken. While Joey did what was right and they corrected the issue, it still leaves a very sour taste and in general, I would prefer to not do business there again. More

by Unfortunately dissatisfied Verified Customer Verified Customer

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The Salesman was very easy to deal with and took care if some of the issues some of the issues More

by Jabsolson Verified Customer Verified Customer

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The salesman Leo was great to work with. He was very friendly and helpful. Dawn in finance was wonderful. She was extremely knowledgeable and provided excellent service. He was very friendly and helpful. Dawn in finance was wonderful. She was extremely knowledgeable and provided excellent service. More

by TPERRY2U Verified Customer Verified Customer

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Gave me a dirty car, no gas, no real dealer tag thank you never again never again More

by dsgb2 Verified Customer Verified Customer

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Great experience with the staff, but the truck has to go the mechanic already as there is a major howling noise that started before I made it home the mechanic already as there is a major howling noise that started before I made it home More

by Kevin Verified Customer Verified Customer

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Excellent very easy to work with they are very appreciative to work with you on making a deal appreciative to work with you on making a deal More

by BTENACE0 Verified Customer Verified Customer

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Very nice, helpful, knowledgeable. They took care of all our wants and went out of there way to make sure we were satisfied They took care of all our wants and went out of there way to make sure we were satisfied More

by TYERASEBENS Verified Customer Verified Customer

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Very helpful and pleasant to work with. Will recommend anyone looking for a new or used vehicle to go here. Will recommend anyone looking for a new or used vehicle to go here. More

by TLLUNDELL Verified Customer Verified Customer

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Good customer service and very friendly staff. Worked quickly to get me what I wanted Worked quickly to get me what I wanted More

by deutschm4200 Verified Customer Verified Customer

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They were very nice respected our wants. And went way out of there way to get the 2 vehicles my husband and I wanted And went way out of there way to get the 2 vehicles my husband and I wanted More

by TYERASEBENS Verified Customer Verified Customer

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