Les Foale | Page 9

The best dealer experience ever. Entire staff was friendly and extremely helpful from sales to financing. True professionals and just all around good people. They went above and beyo Entire staff was friendly and extremely helpful from sales to financing. True professionals and just all around good people. They went above and beyond and even coordinated my pickup from the airport. Special thanks to Robert who managed the entire relationship and is simply a cool guy. Good dealerships still exist and believes in tried and true genuine customer service. What a wild concept for promoting customer loyalty. I will be back in the future! More

by mlew5000 Verified Customer Verified Customer

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Mike and the team worked to find the vehicle we wanted and at the price we requested. They did it with excellent service. and at the price we requested. They did it with excellent service. More

by edavis101 Verified Customer Verified Customer

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They were very accommodating getting everything done ahead of time and quickly. The communication is why I would only rate a 3 star. The quote we received with payment amount showed a higher mileage ahead of time and quickly. The communication is why I would only rate a 3 star. The quote we received with payment amount showed a higher mileage plan, we were never informed that this was changed on the final paperwork until signing and going through the paperwork. We were also advised the vehicle would arrive on a Tuesday/wednesday. It never arrived until Saturday and we were unable to pick it up. the temporary tag given was dated only a week after we got the vehicle, making it very difficult to get to the DMV within that short time frame to register the vehicle. I requested my husband be primary on the lease because his credit was better currently but when we showed up I was primary with no explanation why. They were very nice and accommodating but a bit shady on the communication with everything which was frustrating. More

by cedwards9177 Verified Customer Verified Customer

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The dealership was excellent and all that worked with me. Mike did a very good job taking his time answering all questions. The only issue I experienced was that once I purchased the 2023 Tundra, I got home Mike did a very good job taking his time answering all questions. The only issue I experienced was that once I purchased the 2023 Tundra, I got home and read an article that the Tundra engines were being recalled due to debris being left in the engine during manufacturing. There have been all types of problems with the 2022-23 non hybrid engines including complete failure while driving, so there appears to be a massive recall upcoming in the next month. I'm sure a Toyota dealership is aware of such a big problem but I was not informed of this. A bit disappointing. More

by aaronknoxpt Verified Customer Verified Customer

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It was an easy and no pain experience. Sales Mgr. listened and worked well with me. Sales Mgr. listened and worked well with me. More

by bobheltzel Verified Customer Verified Customer

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Awesome people that go out of their way to help you! Always friendly and do what ever they can to accommodate you! Always friendly and do what ever they can to accommodate you! More

by kentcrawford123 Verified Customer Verified Customer

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Papers signed, waiting for delivery, then a lot porter damaged my car. Dealer refused to honor the same deal on another car. It almost seemed that they realized what a bad deal they signed that they purpo damaged my car. Dealer refused to honor the same deal on another car. It almost seemed that they realized what a bad deal they signed that they purposely queered the deal. More

by chuck95 Verified Customer Verified Customer

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Vehicle was taken in early. Everything checked out. Technicians were courteous. Answered all questions I had. Everything checked out. Technicians were courteous. Answered all questions I had. More

by ltuttles000 Verified Customer Verified Customer

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The only thing wrong with my whole experience, is that my pickup was not detailed . I expected a better job! pickup was not detailed . I expected a better job! More

by branch0 Verified Customer Verified Customer

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Explained everything to our understanding accommodated our needs super customer service. Alwase a pleasure to do buisness here. our needs super customer service. Alwase a pleasure to do buisness here. More

by duckbringeer Verified Customer Verified Customer

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