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Leslie Hurst
Leslie Hurst at Faulkner Buick GMC West Chester, INC.

Leslie Hurst

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

4.9
645 Reviews
4.9

645 Reviews

Write a Review

Dealership Experience

25 yrs, 2 mos

645 Reviews of Leslie Hurst

July 11, 2025

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Employee Rating

Rusty Miller took me right in and finished my truck before my appointment time because I was early. I didn’t expect that. Great staff!! More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Strohmetz, Bernard Gunn, Rusty Miller

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Jul 14, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the awesome feedback! We’re so glad Rusty was able to get you in early and take care of your truck ahead of schedule — that’s the level of service we strive for! We truly appreciate your kind words and are proud to have such a great team. Looking forward to seeing you again next time!

July 11, 2025

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Thank you for such friendly service people. You made visit very enjoyable. Workmanship was top-notch. More

by Brody 1208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernard Gunn

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Jul 14, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your kind words! We're glad to hear our team made your visit enjoyable and that you were pleased with the quality of our work. Providing top-notch service with a friendly touch is what we strive for every day. We truly appreciate your support and look forward to seeing you again!

July 01, 2025

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The service I continue to receive at this dealership is nothing but the ABSOLUTE BEST!! More

by JELALIA.THOMAS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Jul 02, 2025

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, Jelalia! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

June 29, 2025

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My Buick Cascada needed a new turbo. I needed the car repaired quickly and efficiently as I was leaving for a road trip from Philadelphia to Chicago. The alternative to not having the ca More

by MTPODOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller

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Jul 01, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the thoughtful review. We're so glad we could get your Buick Cascada repaired quickly and efficiently in time for your road trip. It's great to hear the car is running like new and that the performance improvement is noticeable. Rusty and the team truly appreciate your kind words and we're happy we could help keep your plans on track. Safe travels and thank you for choosing Faulkner Buick GMC.

June 26, 2025

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Rusty is the best to deal with! We deal with Faulkner on a regular basis, and he always makes it a super easy, painless time! More

by ted.wagner2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernard Gunn, Rusty Miller

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Jun 26, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you, Ted! We’re so glad to hear that Rusty continues to provide you with such a smooth and hassle-free experience. It means a lot to us that you choose to work with Faulkner regularly, and we truly appreciate your continued trust. We'll be sure to pass along your kind words to Rusty, he’ll be thrilled to hear them! Looking forward to seeing you again soon!

June 24, 2025

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Faulkner GMC dealership provided services with professionalism and grace. I will recommend this dealership for your future needs in servicing your vehicle. More

by judidav6
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernard Gunn, Rusty Miller, Luis Jimenez

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Jun 25, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind words and recommendation. We're glad to hear you had a professional and positive experience with our team at Faulkner Buick GMC. Your support means a lot to us and we look forward to helping you with any future vehicle needs.

June 24, 2025

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Very convenient, flexible, clean facility and always very pleasant and helpful! My vehicle was ready just as communicated. More

by Ckraz2210
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller

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Jun 25, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the wonderful review! We're so glad to hear that you found our facility convenient, clean, and our team pleasant and helpful. It's great to know your vehicle was ready as promised—we always aim for clear communication and smooth service. We truly appreciate your support and look forward to serving you again!

June 21, 2025

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They were very professional, courteous, and thorough throughout the process of repairing our car in a timely manner More

by DELTA283848
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bernard Gunn, Rusty Miller, Luis Jimenez

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Jun 23, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Delta! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

June 20, 2025

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Great service department. Very professional and friendly. Very satisfied with the repairs to my truck. Thank you!! More

by BRIANJUMPER56
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Marco in the collision repair shop

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Jun 23, 2025

Faulkner Buick GMC West Chester, INC. responded

Hi Brian, thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

June 20, 2025

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Great experience. Wouldn't go anywhere else. Everything was easy and I would recommend to anyone More

by JAKESTROHMETZ
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

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Jun 23, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Jake! We're thrilled to hear everything went smoothly and that you wouldn’t go anywhere else. Your recommendation means a lot to us and we truly appreciate your support!

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