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Leslie Hurst
Leslie Hurst at Faulkner Buick GMC West Chester, INC.

Leslie Hurst

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

4.9
627 Reviews
4.9

627 Reviews

Write a Review

Dealership Experience

25 yrs

627 Reviews of Leslie Hurst

May 17, 2025

Dealership Rating
Employee Rating

My family has been buying cars and/or servicing them there for 17 years. It’s always a pleasure working with John, the Manager and the sales process was easy with lots of education for my new Acadia fr More

by Rgriffith12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Tom Delgott

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May 19, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for sharing your wonderful experience, and for being a valued customer for 17 years! We’re so glad to hear that John and Tom provided excellent service throughout your car-buying experience. It's great to know that you felt well-informed and supported with your new Acadia. We truly appreciate your loyalty and look forward to serving you and your family for many more years to come!

May 16, 2025

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Employee Rating

The service team is great. They keep you informed along the way and answer any questions I may have. More

by CRSTEFFY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller

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May 19, 2025

Faulkner Buick GMC West Chester, INC. responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

May 15, 2025

Dealership Rating
Employee Rating

Making appointments is always very easy and the service team are very professional and keep you informed of all work required. More

by CRSTEFFY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty

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May 19, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the kind words! We're so glad to hear that scheduling appointments is easy and that our service team consistently keeps you informed and provides professional care. We truly appreciate your trust in us and look forward to continuing to provide you with excellent service in the future!

May 13, 2025

Dealership Rating
Employee Rating

Leslie rocks! But this is the third time I have to put my car in for the same issue. They just can’t seem to figure out why my check engine light is on. Even thoug More

by mccormick39
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Patrick…. In service

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May 13, 2025

Dealership Rating
Employee Rating

Great services and nice people. Would definitely recommend to any one that need any car services. More

by YUANFU236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, we really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

May 10, 2025

Dealership Rating
Employee Rating

Just thrilled with the way we were treated by everyone at Faulkner Buick last Thursday. Smooth, straightforward process. More

by POSITIVELEYANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernard Gunn

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May 13, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, we really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

May 01, 2025

Dealership Rating
Employee Rating

Leslie ALWAYS had the customers best interest, she went over all the services required for my Yukon, and helped me prioritize them over the next few months. More

by CHIPNEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your kind words! We're thrilled to hear that Leslie provided such thoughtful and customer-focused service. Helping you understand and prioritize your Yukon’s maintenance is exactly the kind of care we strive for. We'll be sure to pass along your feedback to Leslie—she'll be glad to hear it. We appreciate your trust and look forward to seeing you again!

April 28, 2025

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Employee Rating

They couldn't fix my car so they traded it in for a new car. I couldn't be happier. More

by Allison
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

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Apr 28, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Allison! We’re so glad to hear that the trade-in process worked out and that you’re happy with your new car. If you need anything in the future, don’t hesitate to reach out. Enjoy your new ride!

Apr 28, 2025

Allison responded

They couldn't fix my car so they traded it in for a new car. I couldn't be happier. Thank you! Allison

April 27, 2025

Dealership Rating
Employee Rating

The transparency, efficiency, and personalized attention was excellent! Leslie always goes above and beyond! Great experience! More

by COLVINC326
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

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Apr 28, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the fantastic review! We're so glad to hear that you had a great experience with us. Leslie truly goes above and beyond for our customers, and it's wonderful to know that her efforts made a positive impact. We appreciate your feedback and look forward to serving you again in the future!

April 22, 2025

Dealership Rating
Employee Rating

Leslie is the best! She was able to get my car on a Friday before the holiday weekend!! More

by christine.dunn2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you so much, Christine! We're thrilled to hear that Leslie was able to get your car taken care of just in time for the holiday weekend. We truly appreciate your kind words, and we'll be sure to pass along the compliment to Leslie. If you need anything else, we're here to help!

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