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Leslie Hurst
Leslie Hurst at Faulkner Buick GMC West Chester, INC.

Leslie Hurst

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

4.9
643 Reviews
4.9

643 Reviews

Write a Review

Dealership Experience

25 yrs, 2 mos

643 Reviews of Leslie Hurst

July 01, 2025

Dealership Rating
Employee Rating

The service I continue to receive at this dealership is nothing but the ABSOLUTE BEST!! More

by JELALIA.THOMAS
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Recommend Dealer
Yes
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Jul 02, 2025

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, Jelalia! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

June 29, 2025

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My Buick Cascada needed a new turbo. I needed the car repaired quickly and efficiently as I was leaving for a road trip from Philadelphia to Chicago. The alternative to not having the ca More

by MTPODOB
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Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller

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Jul 01, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the thoughtful review. We're so glad we could get your Buick Cascada repaired quickly and efficiently in time for your road trip. It's great to hear the car is running like new and that the performance improvement is noticeable. Rusty and the team truly appreciate your kind words and we're happy we could help keep your plans on track. Safe travels and thank you for choosing Faulkner Buick GMC.

June 26, 2025

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Rusty is the best to deal with! We deal with Faulkner on a regular basis, and he always makes it a super easy, painless time! More

by ted.wagner2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bernard Gunn, Rusty Miller

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Jun 26, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you, Ted! We’re so glad to hear that Rusty continues to provide you with such a smooth and hassle-free experience. It means a lot to us that you choose to work with Faulkner regularly, and we truly appreciate your continued trust. We'll be sure to pass along your kind words to Rusty, he’ll be thrilled to hear them! Looking forward to seeing you again soon!

June 24, 2025

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Faulkner GMC dealership provided services with professionalism and grace. I will recommend this dealership for your future needs in servicing your vehicle. More

by judidav6
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bernard Gunn, Rusty Miller, Luis Jimenez

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Jun 25, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind words and recommendation. We're glad to hear you had a professional and positive experience with our team at Faulkner Buick GMC. Your support means a lot to us and we look forward to helping you with any future vehicle needs.

June 24, 2025

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Very convenient, flexible, clean facility and always very pleasant and helpful! My vehicle was ready just as communicated. More

by Ckraz2210
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller

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Jun 25, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the wonderful review! We're so glad to hear that you found our facility convenient, clean, and our team pleasant and helpful. It's great to know your vehicle was ready as promised—we always aim for clear communication and smooth service. We truly appreciate your support and look forward to serving you again!

June 21, 2025

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They were very professional, courteous, and thorough throughout the process of repairing our car in a timely manner More

by DELTA283848
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bernard Gunn, Rusty Miller, Luis Jimenez

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Jun 23, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Delta! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

June 20, 2025

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Great service department. Very professional and friendly. Very satisfied with the repairs to my truck. Thank you!! More

by BRIANJUMPER56
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Recommend Dealer
Yes

Other Employees Tagged: Marco in the collision repair shop

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Jun 23, 2025

Faulkner Buick GMC West Chester, INC. responded

Hi Brian, thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

June 20, 2025

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Great experience. Wouldn't go anywhere else. Everything was easy and I would recommend to anyone More

by JAKESTROHMETZ
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

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Jun 23, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Jake! We're thrilled to hear everything went smoothly and that you wouldn’t go anywhere else. Your recommendation means a lot to us and we truly appreciate your support!

June 18, 2025

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I had to bring my car back to this service center 4 times because of the same issue. The person or mechanic that checked my check engine light was not very thorough. The issue was finally resolved! Thanks to More

by mccormick39
Service Price Transparency
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Recommend Dealer
No
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Jun 20, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for sharing your experience. We're truly sorry for the repeated inconvenience and understand how frustrating that must have been. That said, we're very glad to hear Leslie was able to step in and get things resolved for you. She truly is a gem, and we'll be sure to pass along your kind words. We appreciate your patience and the opportunity to make it right.

June 17, 2025

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The service staff were great at getting my truck in ahead of a long trip. My service rep. Vincent and the team were able to identify the issue with my truck and resolve it quickly. I love that they sent a vi More

by Foolmeonce
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Cavalcante

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Jun 20, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

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