Leslie ALWAYS had the customers best interest, she went
over all the services required for my Yukon, and helped me prioritize them over the next few months.
over all the services required for my Yukon, and helped me prioritize them over the next few months.
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by CHIPNEW
Verified Customer
Verified Customer
Service Price Transparency
They couldn't fix my car so they traded it in for a new
car. I couldn't be happier.
car. I couldn't be happier.
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by Allison
Other Employees Tagged:
Leslie Hurst
Apr 28, 2025 -
Faulkner Buick GMC West Chester, INC. responded
Thank you for the great review, Allison! We’re so glad to hear that the trade-in process worked out and that you’re happy with your new car. If you need anything in the future, don’t hesitate to reach out. Enjoy your new ride!
Apr 28, 2025 -
Allison responded
They couldn't fix my car so they traded it in for a new car. I couldn't be happier.
Thank you!
Allison
The transparency, efficiency, and personalized attention
was excellent! Leslie always goes above and beyond! Great experience!
was excellent! Leslie always goes above and beyond! Great experience!
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by COLVINC326
Other Employees Tagged:
Leslie Hurst
Apr 28, 2025 -
Faulkner Buick GMC West Chester, INC. responded
Thank you for the fantastic review! We're so glad to hear that you had a great experience with us. Leslie truly goes above and beyond for our customers, and it's wonderful to know that her efforts made a positive impact. We appreciate your feedback and look forward to serving you again in the future!
Leslie is the best!
She was able to get my car on a Friday before the holiday weekend!!
She was able to get my car on a Friday before the holiday weekend!!
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by christine.dunn2525
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2025 -
Faulkner Buick GMC West Chester, INC. responded
Thank you so much, Christine! We're thrilled to hear that Leslie was able to get your car taken care of just in time for the holiday weekend. We truly appreciate your kind words, and we'll be sure to pass along the compliment to Leslie. If you need anything else, we're here to help!
My experience is very good when I called them to let them
know that something was wrong with my car. They understood and scheduled me to come in to get the service done. They finished it within that day and
know that something was wrong with my car. They understood and scheduled me to come in to get the service done. They finished it within that day and I was back on the road the next day.
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by elitish.richardson
Other Employees Tagged:
Leslie Hurst
Apr 24, 2025 -
Faulkner Buick GMC West Chester, INC. responded
Thank you for sharing your experience. We're so glad to hear that we could quickly address the issue with your car and get you back on the road in no time. Your satisfaction is important to us, and we’re happy we could provide the service you needed. If anything else comes up, don’t hesitate to reach out!
For over 26 years we have purchased GMC vehicles and have
had them serviced at Faulkner thru Leslie hurst. In our opinion Leslie personifies Faulkner and that is the reason we are long term customers
had them serviced at Faulkner thru Leslie hurst. In our opinion Leslie personifies Faulkner and that is the reason we are long term customers
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by GRGPMG
Verified Customer
Verified Customer
Apr 21, 2025 -
Faulkner Buick GMC West Chester, INC. responded
Thank you so much for your loyalty and kind words! It’s truly an honor to have served you for over 26 years. Leslie is a valued member of our team, and we’re so proud to hear that she’s made such a lasting impression. Your continued trust in Faulkner means the world to us, and we look forward to many more years of taking care of you and your GMC vehicles.
Leslie Hurst was efficient and helpful.
The parts department found the part I needed right away and they got my car back on the road quickly.
The parts department found the part I needed right away and they got my car back on the road quickly.
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by MMBRODOWAY
Verified Customer
Verified Customer
Service Price Transparency
Apr 16, 2025 -
Faulkner Buick GMC West Chester, INC. responded
Thank you for the great feedback! We're happy to hear Leslie Hurst and our parts department were able to assist you efficiently and get your car back on the road so quickly. We’ll be sure to pass along your kind words to the team. Don’t hesitate to reach out if there’s anything else we can do for you!
Service is fast affordable and reliable.
Leslie is the absolute best. She always addresses all my service needs
Leslie is the absolute best. She always addresses all my service needs
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by vickeyt
Verified Customer
Verified Customer
Service Price Transparency
Apr 16, 2025 -
Faulkner Buick GMC West Chester, INC. responded
Thank you so much! We're thrilled to hear that you find our service fast, affordable, and reliable—that's exactly what we strive for. Leslie will be so happy to know she's made such a positive impact. She's truly dedicated to taking care of our customers, and we’re lucky to have her on the team. We appreciate your continued trust and look forward to seeing you next time!
I was so impressed with the total experience at Faulkner.
Mike was helpful, knowledgeable, and professional and dependable. Dan was also a pleasure to deal with. Mike kept me informed what was going on with
Mike was helpful, knowledgeable, and professional and dependable. Dan was also a pleasure to deal with. Mike kept me informed what was going on with my car every step of the way and was able to get the work done in a timely manner. Leslie contacted me through text and was very prompt getting back to me about an inquiry. Everyone involved was top-notch and a valuable asset to Faulkner Buick. I was extremely pleased and they went above and beyond – my car looks great both inside and out. I will highly recommend Faulkner Buick. I thought the work done was outstanding and the pricing was fair. Thank you for a job well done.
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by KATHIEORENDORFF
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Michael Strohmetz
, Dan In the service department, also promptly prepared an estimate for the work to be done
Apr 16, 2025 -
Faulkner Buick GMC West Chester, INC. responded
Thank you so much, Kathie! We're absolutely thrilled to hear about your outstanding experience at Faulkner Buick. Mike, Dan, and Leslie will be so pleased to know their professionalism, communication, and care made such a positive impression. We’re proud to have them on our team and even prouder to know they went above and beyond for you. It’s great to hear your car looks amazing and that the work met—and exceeded—your expectations. Your recommendation means the world to us. Thank you for your trust and kind words!
Quick and efficient The dealership was quick and
efficient and got my car back to me the very next day.
efficient and got my car back to me the very next day.
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by Emoreno3
Other Employees Tagged:
Leslie Hurst
Apr 14, 2025 -
Faulkner Buick GMC West Chester, INC. responded
Thank you for the great review! We're so glad to hear that we were able to get your car back to you quickly and efficiently. We always aim to provide fast and reliable service, and we appreciate your feedback. Looking forward to assisting you again in the future!
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