Leslie Hurst
Leslie Hurst at Faulkner Buick GMC West Chester, INC.

Leslie Hurst | Page 13

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

4.9
651 Reviews
4.9

651 Reviews

Write a Review

Dealership Experience

26 yrs

651 Reviews of Leslie Hurst

October 26, 2024

Dealership Rating
Employee Rating

I always have a great experience when I visit this dealership for sales and service. They really have friendly helpful staff throughout the store. More

by ivanhardygm
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller

Oct 28, 2024

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, Ivan! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

October 24, 2024

Dealership Rating
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The delay may have been out of there control but the repair took two weeks not three days. More

by NORTHERN-DE
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Recommend Dealer
Yes
Oct 25, 2024

Faulkner Buick GMC West Chester, INC. responded

We sincerely apologize for the extra time it took to complete your repair. We take all our feedback seriously, and would like to do our best to correct this for you. Please reach out to our team at (610) 436-5600 if we can discuss anything further.

October 24, 2024

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I asked for a very specific service. They didn't truly provide a price for the direct cause of the issue with the car. They only have the cost of the most expensive service possible. More

by CYNDOD14
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Rusty Miller

October 19, 2024

Dealership Rating
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Excellent service. Knowledgeable service representatives and mechanic. Clearly explained the needed repairs for my old vehicle. More

by FCELLINI
Service Price Transparency
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Recommend Dealer
Yes
Oct 22, 2024

Faulkner Buick GMC West Chester, INC. responded

Fcellini, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

October 18, 2024

Dealership Rating
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Always friendly and accommodating. Any additional service needed you are called. Service technicians keep your car clean. More

by BMURREY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Katie - service tech

Oct 22, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

October 18, 2024

Dealership Rating
Employee Rating

I've had some very bad experience's at this dealership in the past with service and selling me items I did NOT need for the repair.. I only use this location because of Leslie Hurst. She is such a wonderful More

by ajs81959
Service Price Transparency
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Recommend Dealer
Yes
Oct 22, 2024

Faulkner Buick GMC West Chester, INC. responded

We apologize for your past experiences but we are glad Leslie has earned your trust! Please let us know if we can help with anything more.

October 12, 2024

Dealership Rating
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Called me said my truck was finished when I showed up it was still not running correctly took a whole week for them to fix it after wasting my time More

by charlie24
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller

October 10, 2024

Dealership Rating
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Friendly, prompt, thorough a great service team and dealership. Would recommend this dealership for buying and service More

by SDEANGELO33
Service Price Transparency
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Recommend Dealer
Yes
Oct 14, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the recommendation, Sdeangelo!

October 10, 2024

Dealership Rating
Employee Rating

They did a good job. I have no complaints. I never give 100% because there's always room for improvement. But I'm satisfied with this service. It always have Like your More

by BEBEBRO12
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bernard Gunn

Oct 10, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

October 09, 2024

Dealership Rating
Employee Rating

Leslie and the team did an outstanding job. She brought to my attention that I had to recalls on the vehicle which they fixed and did an awesome job. Faulkner should be very proud to have indiv More

by pagano552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Magali Declet

Oct 10, 2024

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, Pagano! We're always here to help if anything else comes up!

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