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Leslie Hurst

Overview Reviews (651)

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Leslie Hurst

Leslie Hurst | Page 4

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

4.9

651 Reviews

4.9

651 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (651)

Dealership Experience

26 yrs

651 Reviews of Leslie Hurst

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May 15, 2025

Dealership Rating

Employee Rating

Making appointments is always very easy and the service team are very professional and keep you informed of all work required. team are very professional and keep you informed of all work required. More

by CRSTEFFY

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rusty

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May 19, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the kind words! We're so glad to hear that scheduling appointments is easy and that our service team consistently keeps you informed and provides professional care. We truly appreciate your trust in us and look forward to continuing to provide you with excellent service in the future!

May 13, 2025

Dealership Rating

Employee Rating

Great services and nice people. Would definitely recommend to any one that need any car services. Would definitely recommend to any one that need any car services. More

by YUANFU236

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 14, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, we really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

May 10, 2025

Dealership Rating

Employee Rating

Just thrilled with the way we were treated by everyone at Faulkner Buick last Thursday. Smooth, straightforward process. Faulkner Buick last Thursday. Smooth, straightforward process. More

by POSITIVELEYANG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bernard Gunn

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May 13, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, we really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

May 01, 2025

Dealership Rating

Employee Rating

Leslie ALWAYS had the customers best interest, she went over all the services required for my Yukon, and helped me prioritize them over the next few months. over all the services required for my Yukon, and helped me prioritize them over the next few months. More

by CHIPNEW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 02, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your kind words! We're thrilled to hear that Leslie provided such thoughtful and customer-focused service. Helping you understand and prioritize your Yukon’s maintenance is exactly the kind of care we strive for. We'll be sure to pass along your feedback to Leslie—she'll be glad to hear it. We appreciate your trust and look forward to seeing you again!

April 28, 2025

Dealership Rating

Employee Rating

They couldn't fix my car so they traded it in for a new car. I couldn't be happier. car. I couldn't be happier. More

by Allison

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Leslie Hurst

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Apr 28, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Allison! We’re so glad to hear that the trade-in process worked out and that you’re happy with your new car. If you need anything in the future, don’t hesitate to reach out. Enjoy your new ride!

Apr 28, 2025 -

Allison responded

They couldn't fix my car so they traded it in for a new car. I couldn't be happier. Thank you! Allison

April 27, 2025

Dealership Rating

Employee Rating

The transparency, efficiency, and personalized attention was excellent! Leslie always goes above and beyond! Great experience! was excellent! Leslie always goes above and beyond! Great experience! More

by COLVINC326

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Leslie Hurst

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Apr 28, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the fantastic review! We're so glad to hear that you had a great experience with us. Leslie truly goes above and beyond for our customers, and it's wonderful to know that her efforts made a positive impact. We appreciate your feedback and look forward to serving you again in the future!

April 22, 2025

Dealership Rating

Employee Rating

Leslie is the best! She was able to get my car on a Friday before the holiday weekend!! She was able to get my car on a Friday before the holiday weekend!! More

by christine.dunn2525

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 24, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much, Christine! We're thrilled to hear that Leslie was able to get your car taken care of just in time for the holiday weekend. We truly appreciate your kind words, and we'll be sure to pass along the compliment to Leslie. If you need anything else, we're here to help!

April 22, 2025

Dealership Rating

Employee Rating

My experience is very good when I called them to let them know that something was wrong with my car. They understood and scheduled me to come in to get the service done. They finished it within that day and know that something was wrong with my car. They understood and scheduled me to come in to get the service done. They finished it within that day and I was back on the road the next day. More

by elitish.richardson

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Leslie Hurst

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Apr 24, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for sharing your experience. We're so glad to hear that we could quickly address the issue with your car and get you back on the road in no time. Your satisfaction is important to us, and we’re happy we could provide the service you needed. If anything else comes up, don’t hesitate to reach out!

April 20, 2025

Dealership Rating

Employee Rating

For over 26 years we have purchased GMC vehicles and have had them serviced at Faulkner thru Leslie hurst. In our opinion Leslie personifies Faulkner and that is the reason we are long term customers had them serviced at Faulkner thru Leslie hurst. In our opinion Leslie personifies Faulkner and that is the reason we are long term customers More

by GRGPMG

Verified Customer

Recommend Dealer

Yes

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Apr 21, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your loyalty and kind words! It’s truly an honor to have served you for over 26 years. Leslie is a valued member of our team, and we’re so proud to hear that she’s made such a lasting impression. Your continued trust in Faulkner means the world to us, and we look forward to many more years of taking care of you and your GMC vehicles.

April 15, 2025

Dealership Rating

Employee Rating

Service is fast affordable and reliable. Leslie is the absolute best. She always addresses all my service needs Leslie is the absolute best. She always addresses all my service needs More

by vickeyt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 16, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much! We're thrilled to hear that you find our service fast, affordable, and reliable—that's exactly what we strive for. Leslie will be so happy to know she's made such a positive impact. She's truly dedicated to taking care of our customers, and we’re lucky to have her on the team. We appreciate your continued trust and look forward to seeing you next time!