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Leslie Hurst
Leslie Hurst at Faulkner Buick GMC West Chester, INC.

Leslie Hurst | Page 3

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

4.9
651 Reviews
4.9

651 Reviews

Write a Review

Dealership Experience

26 yrs

651 Reviews of Leslie Hurst

June 17, 2025

Dealership Rating
Employee Rating

The service staff were great at getting my truck in ahead of a long trip. My service rep. Vincent and the team were able to identify the issue with my truck and resolve it quickly. I love that they sent a vi More

by Foolmeonce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Cavalcante

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Jun 20, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

June 15, 2025

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We have bought multiple cars from Faulkner over the years. It is always a great experience. More

by CAROLINEJNELSON
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Jun 16, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for sharing, Caroline! We are so glad that our team offered you such a positive and memorable experience.

June 14, 2025

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Employee Rating

I shouldn’t have got this because I am a dealer but whatever. Here is a good review. More

by peteyjb56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernard Gunn, Rusty Miller, Luis Jimenez

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Jun 16, 2025

Faulkner Buick GMC West Chester, INC. responded

Thanks for the honest review! We appreciate you taking the time to share your thoughts, dealer or not. If there’s anything we can do to make your experience even better, just let us know!

June 13, 2025

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Ms Leslie has always been the best in getting issues resolved. Simply the best, thanks. More

by TODDRAQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 16, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the kind words. We’re so glad to hear that Leslie has consistently provided excellent support and helped resolve your issues. She truly is a valued part of our team and we appreciate you taking the time to recognize her!

June 05, 2025

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Employee Rating

Leslie and Patrick teamed up to make sure I was quickly checked in an Leslie made sure I got the best value for my service. Both were very professional and customer oriented. More

by DHAGELIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Klos

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Jun 05, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great feedback! We're glad to hear that Leslie and Patrick worked together to provide you with a quick and smooth check-in, while also ensuring you received the best value for your service. Their professionalism and focus on customer care truly make a difference, and we appreciate you recognizing their efforts.

June 03, 2025

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Took my SUV in for an oil change and filter replacement. The staff was extremely friendly and helpful. I waited for my car instead of dropping it off. The waiting room was spacious and clean with free wifi. More

by dennisb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernard Gunn, Rusty Miller, Luis Jimenez , Vincent Cavalcante

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Jun 04, 2025

Faulkner Buick GMC West Chester, INC. responded

Hi Dennis, Thank you for taking the time to share your experience! We're glad to hear that your visit for an oil change and filter replacement went smoothly and that our team made you feel welcome and taken care of. It’s great to know you enjoyed the comfort of our waiting area, we try to make it as relaxing and convenient as possible for our guests. We truly appreciate your kind words and look forward to seeing you again for your inspection and hopefully helping you find that perfect truck when the time comes!

May 31, 2025

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Good job very satisfied with the work that was performed and my service advisor Leslie kept me well informed More

by Harold Asparagus
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 02, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you, Harold, for the kind words! We're happy to hear you were very satisfied with the work performed and that Leslie kept you well informed throughout your visit. We appreciate your trust in us and look forward to serving you again in the future.

May 27, 2025

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I have purchased several cars over the last 20+ years. Faulkner is a pleasure to deal with. More

by Lance Nelson
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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May 29, 2025

Faulkner Buick GMC West Chester, INC. responded

Hi Lance, Thank you so much for your kind words and for being a loyal car buyer over the past 20+ years! We’re thrilled to hear that your experience with Faulkner has been a pleasure. Your continued trust means the world to us, and we look forward to serving you for many more years to come.

May 17, 2025

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My family has been buying cars and/or servicing them there for 17 years. It’s always a pleasure working with John, the Manager and the sales process was easy with lots of education for my new Acadia fr More

by Rgriffith12
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Tom Delgott

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May 19, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for sharing your wonderful experience, and for being a valued customer for 17 years! We’re so glad to hear that John and Tom provided excellent service throughout your car-buying experience. It's great to know that you felt well-informed and supported with your new Acadia. We truly appreciate your loyalty and look forward to serving you and your family for many more years to come!

May 16, 2025

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The service team is great. They keep you informed along the way and answer any questions I may have. More

by CRSTEFFY
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller

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May 19, 2025

Faulkner Buick GMC West Chester, INC. responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

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