Always a positive experience! Everyone is so friendly and
accommodating, I scheduled an oil change, but realized when I arrived that I needed an inspection as well. Not a problem! Great service!
accommodating, I scheduled an oil change, but realized when I arrived that I needed an inspection as well. Not a problem! Great service!
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by CR
Verified Customer
Verified Customer
Jul 10, 2020 -
Faulkner Buick GMC West Chester, INC. responded
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by.
Sincerely,
The Faulkner Buick GMC Team
Car was needs repair. Car was dirty on pick up. Overall
very good. I don't have anything else. I would recommend though. It's a nice place to do business.
very good. I don't have anything else. I would recommend though. It's a nice place to do business.
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by gerald.sweeney
Verified Customer
Verified Customer
Jul 08, 2020 -
Faulkner Buick GMC West Chester, INC. responded
Thank you for the feedback! We are happy to hear about your positive experience at Faulkner Buick GMC West Chester, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future!
Sincerely,
The Faulkner Buick GMC Team
I’ve bought my 2000 red trans am brand new and have been
servicing my car at Faulkner. Your service people especially Leslie are great
servicing my car at Faulkner. Your service people especially Leslie are great
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by steven.a.henry@icloud.com
Verified Customer
Verified Customer
Jul 08, 2020 -
Faulkner Buick GMC West Chester, INC. responded
Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Faulkner Buick GMC West Chester!
Sincerely,
The Faulkner Buick GMC Team
Leslie is always very helpful when I need repairs or
service to my truck. She is a pleasure and assist to your operation at Faulkner GMC.
service to my truck. She is a pleasure and assist to your operation at Faulkner GMC.
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by Tom K.
Verified Customer
Verified Customer
Jul 08, 2020 -
Faulkner Buick GMC West Chester, INC. responded
Hi Tom and thank you for your kind words. We are very happy to hear that Leslie was so attentive during your visit to our dealership, and that she gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future!
Sincerely,
The Faulkner Buick GMC Team
Good-i asked if there were any specials coupons and told
you have to look on line. Did not think that was helpful. And then invoice was made at end before finding out if I had gotten coupons which I did. Th
you have to look on line. Did not think that was helpful. And then invoice was made at end before finding out if I had gotten coupons which I did. Then needed to redo invoice.
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by GARY.KEMENY
Verified Customer
Verified Customer
Jul 08, 2020 -
Faulkner Buick GMC West Chester, INC. responded
Thank you for the great feedback, Gary! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
Sincerely,
The Faulkner Buick GMC Team
The Best
Bought 2 cars from Faulkner and have been using their service dept. for all my cars for the past 18 years. I have had some strange problems with my 19
Bought 2 cars from Faulkner and have been using their service dept. for all my cars for the past 18 years. I have had some strange problems with my 1988 3500 and they always fixed them. All great people I have dealt with and never worry about getting ripped off. Faulkner is my go to place for all my cars needs.
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by lutz9877
Verified Customer
Verified Customer
Other Employees Tagged:
Jack Platt
Jun 29, 2020 -
Faulkner Buick GMC West Chester, INC. responded
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Sincerely, The Faulkner Buick GMC Team
I have purchased several GMC suburbans and Yukon’s from
Faulkner’s over the past approximately twenty five years. I have been satisfied with the pricing and the service has been outstanding. It is easy to
Faulkner’s over the past approximately twenty five years. I have been satisfied with the pricing and the service has been outstanding. It is easy to get a convenient appointment and the repair work is excellent. Les
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by JOHN.FEATHERMAN
Verified Customer
Verified Customer
Other Employees Tagged:
Jack Platt
Jun 29, 2020 -
Faulkner Buick GMC West Chester, INC. responded
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business.
Sincerely,
The Faulkner Buick GMC Team
Easy to schedule, quick, pleasant and friendly people.
The staff was knowledgeable and very helpful. We are thinking of coming back when are lease is up.
The staff was knowledgeable and very helpful. We are thinking of coming back when are lease is up.
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by Johnhunsberger
Verified Customer
Verified Customer
Other Employees Tagged:
Jack Platt
Jun 26, 2020 -
Faulkner Buick GMC West Chester, INC. responded
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.
Sincerely,
The Faulkner Buick GMC Team
LESLIE HURST did a great job taking care of what was
needed and alerting me to What would be needed in the future so it doesn’t become a bigger problem.
needed and alerting me to What would be needed in the future so it doesn’t become a bigger problem.
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by JOHNSZAL
Verified Customer
Verified Customer
Jun 09, 2020 -
Faulkner Buick GMC West Chester, INC. responded
Thank you for the feedback! We are happy to hear about your positive experience at Faulkner Buick GMC West Chester, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future!
Sincerely,
The Faulkner Buick GMC Team
Great service and friendly demeanor.Communicated
Great service and friendly demeanor.
Communicated throughout the wait process and completed service in the amount of time as promised.
Definitel
Great service and friendly demeanor.
Communicated throughout the wait process and completed service in the amount of time as promised.
Definitely have earned my future business!
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by ERIC
Verified Customer
Verified Customer
Other Employees Tagged:
Jack Platt
Jun 03, 2020 -
Faulkner Buick GMC West Chester, INC. responded
We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Faulkner Buick GMC West Chesterwas able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us.
Best,
The Faulkner Buick GMC Team