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Leslie Hurst
Leslie Hurst at Faulkner Buick GMC West Chester, INC.

Leslie Hurst | Page 45

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

4.9
651 Reviews
4.9

651 Reviews

Write a Review

Dealership Experience

26 yrs, 2 mos

651 Reviews of Leslie Hurst

July 23, 2023

Dealership Rating
Employee Rating

Have always had a great experience for over 30 years… great salespeople, excellent service. High quality and value all around! More

by TJRUSSO1200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Perry Bonifazi, Luis Jimenez , Joe DeMarco in finance

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Jul 24, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the positive review of Faulkner Buick GMC of West Chester! We appreciate your feedback, and hope to see you again soon.

July 22, 2023

Dealership Rating
Employee Rating

LESLIE is a very competent worker. She answered every question I had and called me and texted me to tell me when my vehicle would be completed. I would reccommend the service departmen More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Do not remember name of person that scheduled my appt. But she was very pleasant and helpful.

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Jul 24, 2023

Faulkner Buick GMC West Chester, INC. responded

Hi Bill. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

July 21, 2023

Dealership Rating
Employee Rating

The appointment went smoothly and I was in and out. Leslie was very friendly and communicated exactly what my vehicle needed. More

by TAJCHAVOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2023

Faulkner Buick GMC West Chester, INC. responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

July 20, 2023

Dealership Rating
Employee Rating

I was helped right away. My concerns were addressed. The waiting time was acceptable. The amount was minimal. Always worthwhile to have my cars serviced there. I will contin More

by SJPIER123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Jimenez

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Jul 24, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

July 20, 2023

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Employee Rating

Everyone at the dealership acted extremely polite and very knowledgeable it was a wonderful experience to purchase a vehicle from them More

by DENNIS2307
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Strohmetz, Perry Bonifazi, Bernard Gunn

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Jul 24, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, DENNIS2307! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 20, 2023

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Employee Rating

Tony Porreca is my tech and he is great always ask for Tony always does a awesome job More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2023

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, Michael! We're always here to help if anything else comes up!

July 18, 2023

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Employee Rating

The service manager and staff did an excellent job and the service was completed on time as promised, More

by JAACK63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 19, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave such a positive review. We are happy to hear that you were satisfied with our service.

July 18, 2023

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Employee Rating

Evaluated problem with phone / radio rescheduling appointment once parts are in. All good. Great at contacting us and letting us know what the problem was 👍 More

by EVANSLANDSCAPEINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernard Gunn

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Jul 19, 2023

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, EVANSLANDSCAPEINC! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

July 10, 2020

Dealership Rating
Employee Rating

Serviced my Buick for years. Advisors very good. Free car wash and good waiting area.Service. Entrance is inside, protected from bad weather and rain. More

by WJWARNER_614
Recommend Dealer
Yes

Other Employees Tagged: Jack Platt

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Jul 13, 2020

Faulkner Buick GMC West Chester, INC. responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Faulkner Buick GMC Team

July 09, 2020

Dealership Rating
Employee Rating

Outstanding customer service in the service Dept. Leslie is great she actually calls you back unlike other places. Jack is great also. I have gotten service here twice already and will be back. Highly rec More

by GARDENS257
Recommend Dealer
Yes

Other Employees Tagged: Jack Platt

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Jul 13, 2020

Faulkner Buick GMC West Chester, INC. responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Faulkner Buick GMC Team

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