Leslie Hurst
Leslie Hurst at Faulkner Buick GMC West Chester, INC.

Leslie Hurst | Page 47

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

4.9
651 Reviews
4.9

651 Reviews

Write a Review

Dealership Experience

26 yrs, 2 mos

651 Reviews of Leslie Hurst

May 17, 2020

Dealership Rating

Great service I have been using Faulkner for 15 years won't go anywhere else.They are the BEST!!!!! I have always been treated like a friend not a customer. Faulkne More

by lutz9877
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Platt

May 20, 2020

Faulkner Buick GMC West Chester, INC. responded

We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Faulkner Buick GMC Team

May 08, 2020

Dealership Rating
Employee Rating

Service Great ! Amazing service and service writer. Everyone was pleasant and courteous. Thank you for a great experience. I will definitely be back. I wil More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Strohmetz, Bernard Gunn , Ted Donnon, Jack Platt

May 12, 2020

Faulkner Buick GMC West Chester, INC. responded

Thanks for the fantastic review, Barbara! Sincerely, The Faulkner Buick GMC Team

May 08, 2020

Dealership Rating
Employee Rating

Leslie in service is the greatest. She is the reason I buy Buick/GMC. Almost left GM totally because of the rest of service department. More

by B
Recommend Dealer
No

May 07, 2020

Dealership Rating
Employee Rating

The service team was very understanding of my concerns of tech being careful not to scratch my chrome wheels. Excellent job thank you ! Very much appreciated. More

by blazehunter1
Recommend Dealer
Yes

Other Employees Tagged: Bernard Gunn , Michael Feltcher

May 08, 2020

Faulkner Buick GMC West Chester, INC. responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Faulkner Buick GMC Team

May 05, 2020

Dealership Rating
Employee Rating

That they always work with you . They keep you up to date with what they are doing to the car and making sure you are comfortable in the waiting room. More

by jasjys82
Recommend Dealer
Yes

Other Employees Tagged: Ted Donnon

May 08, 2020

Faulkner Buick GMC West Chester, INC. responded

Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Faulkner Buick GMC Team

May 01, 2020

Dealership Rating
Employee Rating

I did not need to enter the service department please I did not need to enter the service department please staff or masks and offered one to me which I declined because I was not going inside. I was not More

by davedorsey54
Recommend Dealer
Yes
May 05, 2020

Faulkner Buick GMC West Chester, INC. responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Faulkner Buick GMC Team

April 29, 2020

Dealership Rating
Employee Rating

Thank You to Leslie and everyone else that made my concierge experience smooth as silk!! The drivers were courteous. Will definitely go this route again!! More

by LEAH.MAZYCK
Recommend Dealer
Yes
May 05, 2020

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Faulkner Buick GMC Team

April 24, 2020

Dealership Rating
Employee Rating

Inspection and service on a GMC pickup and a Chevrolet pickup. Was able to leave first one, when it was done left second one and took the first one. All were done in a timely manor. More

by AMYLT148
Recommend Dealer
Yes
Apr 28, 2020

Faulkner Buick GMC West Chester, INC. responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Faulkner Buick GMC Team

April 19, 2020

Dealership Rating
Employee Rating

oilchange, tire rotation Leslie was terrific to take my appointment and followup call to let me know the status of the work. Easy service with safety considerations with COVID More

by SABINASTRAUTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2020

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you, especially during these times. Take care and stay safe! Sincerely, The Faulkner Buick GMC Team

April 15, 2020

Dealership Rating
Employee Rating

The Faulkner Service Department is 1st Rate. Jack & Leslie Are Both Great To Work With. They Go Out Of Their Way To Offer Excellant Service & Support More

by GSHERUDA
Recommend Dealer
Yes

Other Employees Tagged: Jack Platt

Apr 17, 2020

Faulkner Buick GMC West Chester, INC. responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, The Faulkner Buick GMC Team

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