Leslie Hurst | Page 57
Service Advisor
Faulkner Buick GMC West Chester, INC.
705 Autopark Blvd.
West Chester, PA 19382
651 Reviews
Write a ReviewDealership Experience
26 yrs, 2 mos
651 Reviews of Leslie Hurst
February 07, 2019
xxxxxxx Everything have done very well, no complications, no questioning, no waiting time, especial recomendation to Leslie, wich has the most amazing actuit Everything have done very well, no complications, no questioning, no waiting time, especial recomendation to Leslie, wich has the most amazing actuitud with the customers More
Other Employees Tagged: Tom Delgott
January 31, 2019
Warranty Repairs Leslie did a great job through the GMC supply chain delays. Always kept me informed of progress until my truck was finally fixed. Great Job! Leslie did a great job through the GMC supply chain delays. Always kept me informed of progress until my truck was finally fixed. Great Job! More
January 30, 2019
Great. They were not able to get the problem right the first time, but worked hard to get it right the second time w/o any addittional charges. They were not able to get the problem right the first time, but worked hard to get it right the second time w/o any addittional charges. More
January 28, 2019
Very happy with the concern showed for me and the service! I had a an issue with my 4 wheel drive which needed to be addressed before my car could be used. When I called in the service tech showed genuine conc I had a an issue with my 4 wheel drive which needed to be addressed before my car could be used. When I called in the service tech showed genuine concern for my issue and worked to fit me in that day. The problem was resolved hours later and I was on my way. Very happy with the experience but most of all the care I was shown. More
January 25, 2019
Easy I had a very good experience with the dealership. My caddy had 2 safely recalls and they fixed it with no problems. They even gave me a loaner vehicle I had a very good experience with the dealership. My caddy had 2 safely recalls and they fixed it with no problems. They even gave me a loaner vehicle since they had to keep my car for a couple days. More
Other Employees Tagged: Ted Donnon, Paul Johenning, James Keyser, Jack Platt
January 25, 2019
You were & ARE awsome!! Kathleen Dyer terrific with re-scheduling, especially after earlier cancellation. Leslie Hurst fantastic as Service Advisor (best in my 32 Faulkner/W Kathleen Dyer terrific with re-scheduling, especially after earlier cancellation. Leslie Hurst fantastic as Service Advisor (best in my 32 Faulkner/WC years & 12 vehicles). They're special Faulkner ASSETS, Also, please advise Best to John Simonelli More
Other Employees Tagged: John Simonelli
January 23, 2019
Good Service I like to be recognized when I walk in. I also like too be able to wait for my car to be serviced, and Leslie always gives me good estimates of how l I like to be recognized when I walk in. I also like too be able to wait for my car to be serviced, and Leslie always gives me good estimates of how long the work will take. The waiting area is great and my car is almost always done in the expected amount of time. The service team is great at keeping me updated as necessary on the work being done on my car and if there are any questions that need to be answered. I would definitely recommend Faulkner in West Chester to friends. More
January 22, 2019
No wait, nice waiting area. Did not have to wait. Service done at a reasonable time. Friendly customer Service employee. Nice and very clean waiting area. Coffee available.Will b Did not have to wait. Service done at a reasonable time. Friendly customer Service employee. Nice and very clean waiting area. Coffee available.Will be back for service in the future even though I have another GMC Dealer closer to home. More
January 17, 2019
State inspection High prices for a ball joint replacement that was 100% more than what others charge, verified by checking other sources. High prices will drive this c High prices for a ball joint replacement that was 100% more than what others charge, verified by checking other sources. High prices will drive this customer away. More
Other Employees Tagged: John the driver
January 14, 2019
Great, friendly service department. I have been using this service department for about 8 years. They have the best service department in the area. Friendly, quick, knowledgeable and tru I have been using this service department for about 8 years. They have the best service department in the area. Friendly, quick, knowledgeable and trustworthy staff. More
Other Employees Tagged: Brett Paden, Perry Bonifazi , James Keyser, Jack Platt
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