Letti Bozard | Page 3

Amazing dealership From start to finish Bozard ford made it easy to purchase a new car. Thank God they are here in my hometown. I’ll be back again and again. From start to finish Bozard ford made it easy to purchase a new car. Thank God they are here in my hometown. I’ll be back again and again. More

by REDFISHERKW Verified Customer Verified Customer

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Excellent The night service manager stayed until the tow truck arrived with my vehicle around 10pm. Provided a loaner vehicle while mine being repaired. Service The night service manager stayed until the tow truck arrived with my vehicle around 10pm. Provided a loaner vehicle while mine being repaired. Service kept me aware of work in progress. More

by jsickman Verified Customer Verified Customer

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Bought my first Ford The sales team here is top notch. They are so friendly and genuine. Letti and Steven helped me pick out the perfect car for my daughter and I, Rick ma The sales team here is top notch. They are so friendly and genuine. Letti and Steven helped me pick out the perfect car for my daughter and I, Rick made the finance process really quick and easy, even with my not so perfect credit. Thank you to this amazing team for being so courteous. They don't treat you like just another sale. They treat you like family. Thank you Bozard Ford!! More

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OUTSTANDING!!! My parents wanted to surprise me with a car for my upcoming graduation. Thankfully, the associates at Bozard Ford said they would help! This, by far, My parents wanted to surprise me with a car for my upcoming graduation. Thankfully, the associates at Bozard Ford said they would help! This, by far, was the single best surprise in my life! They went above and beyond all my parents expectations! I don’t remember all the people’s names who were involved, but I want to say thank you to them all! More

by ricklacykoda21 Verified Customer Verified Customer

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Worst Experience in my years of owning cars I purchased likely the most expensive vehicle on the lot. The first time in many years an American made vehicle. WIthin 6 mos I got 3 notices of rec I purchased likely the most expensive vehicle on the lot. The first time in many years an American made vehicle. WIthin 6 mos I got 3 notices of recalls and my sunroof would not open. It took 5 visits to get it fixed, one because they had to order a screw. I got a general letter from one of the franchise owners and when I called to let her know my experience she wouldn't take my call. I did get a call from a customer service rep. and she said she would address the issue and they had failed me on at least two occasions. She assigned me a with a new service rep and said that she dealt with the issue. She also scheduled me with a new appointment and said they would make it up to me. When I arrived it was apparent that all she did was schedule a new appointment. Each time I went in I had to rent a car as they do not provide loaners. I would never buy another car from this dealerships and have steered many potential customers away from them. They are a high volume shop who gives up on the customer after the sale. More

by JACKMCGRATH53 Verified Customer Verified Customer

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The BombDiggity of dealerships I have been using zack. Aka DJ brainwreck for years now to keep my cars clean and shinny. Now he has moved to sales and I used him to buy my NEW 2017 I have been using zack. Aka DJ brainwreck for years now to keep my cars clean and shinny. Now he has moved to sales and I used him to buy my NEW 2017 F150. I can ask for any better of a sales man. He made sure I was happy with the truck. And didn't push just some truck on me. Wasn't worried about the money of the sale. He was more worried about making sure my wife and our family was happy with the truck. Zack also went The distance to get me a bed liner for the truck as well as teamed up with rick to get me rubber floor mats for my truck. I would recommend and refer anyone here to buy a car,truck. From bozard and from zack. Thank you Bo Bozard and Letti Bozard for having such a great team at Bozard! More

by HunterHerrera0506 Verified Customer Verified Customer

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Professional & Friendly We are somewhat new to St. Augustine so when it came to buying a new family car we decided to explore our options. Immediately we experienced a differ We are somewhat new to St. Augustine so when it came to buying a new family car we decided to explore our options. Immediately we experienced a difference at Bozard. All the sales guides we worked with were sharp and easy to communicate with. We appreciated the friendliness that was genuinely sincere as opposed to other dealerships we had checked out. At Bozard, they are obviously all a great team and help one another-so refreshing to see a sales team like that. Thanks for a great deal and an easy experience. We will be recommending your business. More

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FANTASTIC Hands down letti and her crew were the easiest and most helpful group of people we have experienced with buying a new truck.We are lifelong customers Hands down letti and her crew were the easiest and most helpful group of people we have experienced with buying a new truck.We are lifelong customers for sure..Thanks guys.. More

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Service If you make an appointment the service is performed on time. The folks are friendly and the waiting area is great. I highly recommend this dealersh If you make an appointment the service is performed on time. The folks are friendly and the waiting area is great. I highly recommend this dealership. More

by jmako21 Verified Customer Verified Customer

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Relaxed, no pressure model and friendly staff! Buddy helped me pick the right car for me. He showed me a lot of options and spent time with me when I needed it. No question was too much or too anno Buddy helped me pick the right car for me. He showed me a lot of options and spent time with me when I needed it. No question was too much or too annoying. Everything was better than I could have anticipated. The other staff through the process were very accommodating to what my needs were in what I was looking for. I would recommend Buddy to anyone interested in buying a car. The Bozard dealership has maintained an incredible reputation, and it isn't all for nothing. They have a high level of service and take care of any worrys you might have about going in. I look forward to dealing with them more in the future and routine maintenance. More

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