Lexus Williams | Page 3

The buying process was quick and easy. Everyone has been very nice, helpful and great customer service. Everyone has been very nice, helpful and great customer service. More

by KIMOTAL78 Verified Customer Verified Customer

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Lexus Williams provided an excellent sales experience! !! Thank you!!! Would recommend dealership to anyone seeking a great sales, service and parts experience. !! Thank you!!! Would recommend dealership to anyone seeking a great sales, service and parts experience. More

by kimberliemoore Verified Customer Verified Customer

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I have truly debated on whether to respond to this. Online and in text/email I made a deal on a 2019 GMC Canyon from Shottenkirk in trade for my 2015 Canyon. I SPECIFICALLY requested additional photo Online and in text/email I made a deal on a 2019 GMC Canyon from Shottenkirk in trade for my 2015 Canyon. I SPECIFICALLY requested additional photos of ANY damage to the truck from LEXUS WILLIAMS. She replied to my email :" NO DAMAGE and has not been smoked in" I have the email and wish I could attach it. She sent me additional "walk around photos" and yet, in photo, and in her email, FAILED to mention FIVE separate areas of highly visible damage. I drove 4 1/2 hours with the deal already made and less than 20 minutes prior to my arrival I received a text that LEXIE was excitedly waiting with the keys to my new truck! I guess my rage was apparent before I even entered the building after walking around the truck because in the 2 1/2 hours I was at the dealership, negotiating after seeing the damage, Lexie never showed her face, and Denise Bone spent the entire time apologizing and making every effort to make things right. If it had not been for DENISE, I would have left after viewing the truck. So, I would love to give Denise 5 1/2 stars, and Lexus 0. Unfortunately, I cannot give the dealership more than 3 stars because they are ultimately responsible for all of their employees. If you wish to do business with Shottenkirk - speak to Denise ! More

by ARLINDAEAKLE Verified Customer Verified Customer

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This dealer ship is very good and makes great deals. Awesome place to buy a vehicle Awesome place to buy a vehicle More

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