Liam Tuohy

From start to finish, there is nothing that this dealership did not offer in the way of customer care, assistance, courtesy… I have no words to say how much I enjoyed my experience dealership did not offer in the way of customer care, assistance, courtesy… I have no words to say how much I enjoyed my experience More

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I purchased a used vehicle from this dealership on August 12th 2023. I also purchased an extended warranty with the vehicle. after some consideration, I opted to cancel the extended warranty. I initiated and 12th 2023. I also purchased an extended warranty with the vehicle. after some consideration, I opted to cancel the extended warranty. I initiated and completed the cancellation via the dealership on August 24th 2023. I was told it would take 6 to 8 weeks to process the refund for the warranty. It is now November 14th 2023 and the refund still has not shown up in my account. I have been in contact with the Finance Manager I worked with for the sale since the original 8 week deadline was up. I have been assured they are doing all they can to make it right but that does not change the fact that I have not received my refund after nearly 3 months has gone by since asking for it. If you are buying a vehicle from these people, I would highly recommend that you DO NOT finance through them. I will not go as far as saying they are "crooks" but separating you from your money is definitely their top priority. More

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Laurie Moses did a great job finding me a vehicle that we wanted. Leasing process was smooth. Delivery to the house was smooth as well. The new Ford explorer OK but very similar to the 2021 Ford explorer. A wanted. Leasing process was smooth. Delivery to the house was smooth as well. The new Ford explorer OK but very similar to the 2021 Ford explorer. A nice vehicle, but not a wow factor. More

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Awesome friendly well knowledgeable great coffee ! Everyone is so welcoming great place to come and do business with Everyone is so welcoming great place to come and do business with More

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Salesman was great! ! Would recommend, look forward to my next by at Suburban Ford of Waterford! ! Would recommend, look forward to my next by at Suburban Ford of Waterford! More

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Steve Scarpaci did a great job. This dealer had tons of inventory and were able to help me get the vehicle I wanted. This dealer had tons of inventory and were able to help me get the vehicle I wanted. More

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George has been really helpful in the process. The people there have been very supportive of the process. The people there have been very supportive of the process. More

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Ease to work with. Fit my budget. A+ service and helped with every step thru the whole process Fit my budget. A+ service and helped with every step thru the whole process More

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Ordered a new Bronco and waited for Ford to deliver. Once it was there, the team was quick and professional to get it prepped and into my hands. Once it was there, the team was quick and professional to get it prepped and into my hands. More

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Love the new location, the dealership was clean. The people working there are all very nice and helpful The people working there are all very nice and helpful More

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