Liliana Arboleda
Liliana Arboleda at Gervais Volkswagen

Liliana Arboleda | Page 3

Service Manager

Gervais Volkswagen

6-B Industrial Ave E
Lowell , MA 01851

4.8
135 Reviews
4.8

135 Reviews

Write a Review

Dealership Experience

4 yrs, 6 mos

135 Reviews of Liliana Arboleda

December 10, 2023

Dealership Rating
Employee Rating

I give a big shout out to the Service manager and her team for their proficiency in regards to fixing my Tiguan 2021, which was giving me hard time. Thanks so very much for your patience and help rendere More

by dnkalanzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 22, 2023

Dealership Rating
Employee Rating

They never communicated with me via text or phone regarding the status of my repairs. My car ended up needing a replacement part, which I was never told about and would have had to make a return visi More

by smd1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 17, 2023

Dealership Rating
Employee Rating

The dealership is small. The waiting room is comfortable. When they couldn't complete the repair they provided a loaner car until they were able to complete the repair More

by belangathianos
Recommend Dealer
Yes

Other Employees Tagged: Liliana Arboleda

November 17, 2023

Dealership Rating
Employee Rating

Hands down my wife and I had the best purchase experience at Gervais VW with Luccas, Ian, and Tony. No-pressure, full transparency friendly staff who gave us an awesome deal and played no games. We can’t rec More

by contactmarcos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Thomas , Luccas in sales

November 13, 2023

Dealership Rating
Employee Rating

Lilianna is knowledgeable, professional, and thorough. It is always a pleasure to work with her when I bring my car in! More

by GMMIRABELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 04, 2023

Dealership Rating
Employee Rating

The team I worked with for purchasing my Atlas were professional, thorough, and helpful. Will highly recommend Gervais Volkswagen to family and friends for the purchase of their new vehicles. More

by lawverw
Recommend Dealer
Yes

November 03, 2023

Dealership Rating
Employee Rating

easy to work with, good updates and great delivery of the car I picked up. More

by Logan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 27, 2023

Dealership Rating
Employee Rating

She couldnt have been more nice or helpful with warranty info and accommodating me coming a day early 🤦🏻‍♀️ More

by karlynn17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 05, 2023

Dealership Rating
Employee Rating

Gervais has been a pleasure to deal with, from the time of purchase to service every experience has been fantastic! More

by 11blw11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 02, 2023

Dealership Rating
Employee Rating

Very friendly service members at the window - making the process quick and easy for me. More

by JORDANELLIOTT24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes