Linda Graham | Page 4

Linda Graham made this a great and fun experience. Go see her for your next car. Go see her for your next car. More

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This dealer was very good at face value. It was later that I learned that you cannot take their (finance dept) word and trust what they say. Contracts were different than stated when read ov It was later that I learned that you cannot take their (finance dept) word and trust what they say. Contracts were different than stated when read over and the 3rd party (told me it was Ford's) warranty program by Millenium is the worst ever. Stick with getting the warranty by Ford from Ford directly. I have never been straight-up lied to by any other dealer in my 30+ years of buying from dealers. I recommend trying another dealer if you can at all do so. More

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List Broncos they dont even have for sale just pending customer orders and greedy!!! With their fair market value BS trying to change 10k over MSRP. Your day of reckoning is coming. customer orders and greedy!!! With their fair market value BS trying to change 10k over MSRP. Your day of reckoning is coming. More

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Metro has always been straight up with me and has decent prices for the most part so yes I like metro prices for the most part so yes I like metro More

by stormy1962 Verified Customer Verified Customer

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Mrs. Linda & Patrick were awesome. Linda answered all of my questions and help me find the Bronco that was just for me. Patrick in finance helped me find a decent rate and monthly payment. I would definitel my questions and help me find the Bronco that was just for me. Patrick in finance helped me find a decent rate and monthly payment. I would definitely recommend Metro Ford of OKC. More

by tiffanyaguilar882 Verified Customer Verified Customer

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This is the second vehicle that I have purchased there and I love that place. Linda is amazing and I highly recommend giving her a call. and I love that place. Linda is amazing and I highly recommend giving her a call. More

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This was a great car buy experience for my son and myself. Our sales rep Linda Graham was extremely kind and helpful. She was very knowledgeable about the truck we were interested in and got us into t myself. Our sales rep Linda Graham was extremely kind and helpful. She was very knowledgeable about the truck we were interested in and got us into the price range we needed to stay in. More

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Our sales lady was absolutely amazing, very professional and very friendly we will definitely be doing business here again in the future and very friendly we will definitely be doing business here again in the future More

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Just completed my purchase of a mustang mach e through metro ford. Linda, my salesperson was very nice, helpful, and extremely patient with me through the very long wait for my order to be produced and de metro ford. Linda, my salesperson was very nice, helpful, and extremely patient with me through the very long wait for my order to be produced and delivered. Dave, the director of sales, was also kind and understanding while working through financing options with me. I would have liked a smoother process completing the purchase once the car was delivered, like less of a fight for price protection,etc, but I would say the majority of the blame lies with Ford corporate. Except for Patrick. Patrick in the finance department was an absolute nightmare both times I had to interact with him. He was rude, dismissive, lacked knowledge of some critical financing details and lied to me about it, attempted to have me sign forms with the wrong rate and incentives without so much as explaining what the forms were, then resorted to literal name calling (in the public waiting area in front of other customers) after I asked questions about the forms, held my ground, and was eventually validated by a ford rep on the phone. Absolutely cannot recommend working with him and frankly would reconsider using this dealership based on my interactions with him alone. I have since learned that he is well known for this kind of behavior. Gabe from the finance department saved the day and took over after I requested to work with someone other than Patrick. He was very sincerely apologetic, and took it upon himself to speak with the sales director about the situation after witnessing Patrick's antics. He then proceeded to execute the correct terms of our deal without any manipulation, dishonesty, or pressure. He was very professional and wonderful to work with. Thank you to Linda, Dave, and Gabe. To the owner of this dealership- why is an employee with such terrible customer service skills still there? My overall assessment of using this dealership is: do your research so you can stand your ground when necessary and ask for Gabe- avoid Patrick like he's covid 19 incarnate. More

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Overall the sales itself was good - Linda was great to work with. When it came to financing I feel like there wasn't a lot of work done to get our business set up with the loan which we were fully qualifi work with. When it came to financing I feel like there wasn't a lot of work done to get our business set up with the loan which we were fully qualified for. That forced me to do my own research to get a loan set up for our business. I was easily able to establish less than half the rate we were offered by Metro Ford. - Financing also changed the sales agreement price without verbally telling me, and did not verbally tell me the about the warranty package he put on there without at very least telling me about it, and what it covers. It's his job to tell me about, and not think I know to ask about everything - I don't do this every day like him. I feel that was all 'snuck' on there hoping I wouldn't see it or ask about it. That alone makes me not want to ever do business there again. Lastly there is rust on the bottom of the new truck and I feel like it's pulling teeth to get any help with it. I've inquired many times, and still to this day I have no answer, I've even put in a ticket through Ford HQ about this and nothing yet which is slightly concerning to say the least since I'm a loyal Ford customer. More

by Jason Verified Customer Verified Customer

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