Dealership Experience
6 yrs, 10 mos
Industry Experience
41 yrs, 5 mos
49 Reviews
Write a Review49 Reviews of Michael Stone
September 22, 2026
Very poor service. I bought a new car and had issues from the moment. I signed the paperwork. I’ve reached out to try to speak with the service manager several times an I bought a new car and had issues from the moment. I signed the paperwork. I’ve reached out to try to speak with the service manager several times and have never even received a call back. I drove several hours to get in the car and was told it would be ready and it wasn’t even close to being ready. More
Other Employees Tagged: Mike Barnett, Kenneth Manikowski , I’ve tried calling Matt Randall multiple times and nobody will connect me or give me his number. The only thing they do is tell me to leave a voicemail and I’ve never get a call back.
September 22, 2026
Told Randy I think it was to install full synthetic oil and they did not! Very unhappy may do my own servicing so I get what I want. and they did not! Very unhappy may do my own servicing so I get what I want. More
Other Employees Tagged: Brian Chan, Justin Payne, Vincent Willis
June 26, 2026
They won't return my deposit or return my calls. Can't trust them. They took my order for a new car that is not available for them to sell and they knew it. I left messages for them to call me sever Can't trust them. They took my order for a new car that is not available for them to sell and they knew it. I left messages for them to call me several times. They are trying to steal my money. More
Other Employees Tagged: Matt Randall, Mike Barnett, Donnie Graham, Paul Myers, Juaquin Blanco, Vincent Willis, Robert Powell , Patrick Watson, Antwon Willis
December 10, 2025
I was very happy with the customer service I received from Chris Derrick. He did everything in his power to get me the best deal and make sure I was happy. I love my new Bronco! from Chris Derrick. He did everything in his power to get me the best deal and make sure I was happy. I love my new Bronco! More
Other Employees Tagged: Chris Derrick
November 10, 2025
My buying experience was outstanding, and easy. My salesperson (Alex) had answers for all of my questions and was super helpful. Overall, a great experience. My salesperson (Alex) had answers for all of my questions and was super helpful. Overall, a great experience. More
Other Employees Tagged: Matt Randall , Aissam Arsalane
November 05, 2025
No appointment got me right in did an excellent job. Didn’t try to sell me a bunch of stuff Didn’t try to sell me a bunch of stuff More
Other Employees Tagged: Martha Ortiz, Justin Payne, Vincent Willis , Patrick Watson
July 11, 2025
pleasant to deal with and eager to help. weren’t pushy or overbearing. able to look at my pace. weren’t pushy or overbearing. able to look at my pace. More
Other Employees Tagged: Martha Ortiz, Vincent Willis , Isahia Smith, Patrick Watson
June 23, 2025
Ellsworth has been great to work with. Buying a new vehicle is usually a pain but Ellsworth found the exact vehicle I wanted and had the entire transaction ready when I arrived. 5 Stars!! Buying a new vehicle is usually a pain but Ellsworth found the exact vehicle I wanted and had the entire transaction ready when I arrived. 5 Stars!! More
Other Employees Tagged: Ellsworth Speight
May 12, 2025
Salesman kept me informed checking back with me through the process. Had the truck shipped to me would refer them to other people. the process. Had the truck shipped to me would refer them to other people. More
Other Employees Tagged: Chris Derrick
April 18, 2025
From sales to service, I have been treated good at Metro Ford. I will return for my next Ford vehicle. Ford. I will return for my next Ford vehicle. More
Other Employees Tagged: Paul Myers, Vincent Willis , Denise Anderson

