Linda Graham | Page 6

Drove from Dallas to look at a Shelby GT500. Linda walked out to greet me. Deal was done in 30 minutes.I gave in a little on my trade. But they gave in on the price of the new car. Cody came out to walked out to greet me. Deal was done in 30 minutes.I gave in a little on my trade. But they gave in on the price of the new car. Cody came out to introduce himself. Michael in financing was great to work with. Great experience overall. More

by chris@custompaintusa.com Verified Customer Verified Customer

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Bought a 2015 Chevy Cruze 2LT from here. I worked with Brian Chan and Linda Graham. Both reps were very helpful. They let me drive multiple vehicles and come back at a later time after giving myself time Brian Chan and Linda Graham. Both reps were very helpful. They let me drive multiple vehicles and come back at a later time after giving myself time to think and view other dealerships which I was upfront about. There is a slight upcharge for the "Ford Difference" on vehicle purchases. While the price difference upfront can be a bit of a shocker, when you figure the cost of ownership, the free oil changes, nitrogen filled tires, and tint does make make it cheaper in the long run compared to a dealership without the Ford difference. More

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Your warranty is hard to access as a senior living on a fixed income, The &150 per issue diagnostic fee is keeping me from accessing sevice fixed income, The &150 per issue diagnostic fee is keeping me from accessing sevice More

by jameskwalters Verified Customer Verified Customer

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Took new car in to have fluids topped off and window tint replaced. They did not top off any fluids. The window tint however looks great. I also had a window chip fixed. They partially filled it with resin(d replaced. They did not top off any fluids. The window tint however looks great. I also had a window chip fixed. They partially filled it with resin(dont know how long that will last). The people I dealt with were ok not great. Only reason I reccomend the service center is they are the closest Ford dealer to me to use their Metro Ford Care. Our sales person was great. Linda Graham was super helpful and up front with us. Sean Miller our finance person was helpful and got us where we needed to be with the money. I think the sales and finance departments are good to deal with but the service department needs work. More

by HWRDDUNLAP1 Verified Customer Verified Customer

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Linda and Gabriel were amazing! We had a stressless and positive experience! We were very happy with the service we received and love our new vehicle! positive experience! We were very happy with the service we received and love our new vehicle! More

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You guys used every slimy tactic in the book through the entire process, financing included. Terrible experience. Though my sales person was pleasant, I blame management. entire process, financing included. Terrible experience. Though my sales person was pleasant, I blame management. More

by JCANNICOTT Verified Customer Verified Customer

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Tinting and detailing. We waited for over an hour and a half and it never got done. Had to reschedule and make an extra trip for your convenience half and it never got done. Had to reschedule and make an extra trip for your convenience More

by LIZ_MIKEPERRY Verified Customer Verified Customer

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This was the first time I have dealt with Ford Metro of OKC, and I am very satisfied. They had exactly what I wanted, and worked with me to get me a great price! OKC, and I am very satisfied. They had exactly what I wanted, and worked with me to get me a great price! More

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My total sale price was $50,331.00 after financing. Now My total sale price was $50,331.00 after financing. Now I have a truck that service damaged internally and I cannot rely on. MAKE IT RIGHT... NOT JU My total sale price was $50,331.00 after financing. Now I have a truck that service damaged internally and I cannot rely on. MAKE IT RIGHT... NOT JUST SAY IT! I have been dealing with this for months now. Linda has been working with me to get this resolved in the last few weeks, she has been responsive, empathetic and listened to all my concerns. I know that the final decision on taking care of the customer is not hers. Her demeanor and customer service skills are great. More

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It has been 1 month and I still have not received a call or my pickup paperwork so that I can get a tag for it. I finally called them and they said they needed me to sign contract again. Pretty frustrating. or my pickup paperwork so that I can get a tag for it. I finally called them and they said they needed me to sign contract again. Pretty frustrating. More

by ebertjt82 Verified Customer Verified Customer

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