Linda James

Called Wilson County Motors last week and set up an appointment to get the radio in my truck worked on. It has been going crazy for 3 to 4 months now, changing channels on it own and flipping my dash s appointment to get the radio in my truck worked on. It has been going crazy for 3 to 4 months now, changing channels on it own and flipping my dash speedometer around. I was also getting my oil changed. They set me up an appointment and told me that we've had this issue several times on similar vehicles and could get me in and out in an hour or so on my appointment date. I said great lets set it up. Fast forward to the day of appointment. I take off work early drive 30 minutes to Wilson County Motors. Turn my truck over to them, set for an hour in the waiting room looking at my truck still sitting in the drop off bay. Finally someone comes to see me and and asked what is it we can help you with today. I said I had an appointment an hour ago to get the radio worked on and my oil changed. They said well our technicians can't get to your radio today but we can still change your oil. At this time I'm pissed because I was instructed over the phone that this would be fixed today. I had taken off work drove to Lebanon and set for an hour already. Well I tell them to go ahead and change the oil and I will set another appointment for the radio. They Finally take my truck to the back parking lot. I sit back down and wait for the oil change. I set another hour getting madder and madder, looking at my truck setting in the back parking lot. I finally tell them to return my truck to me and I will take my business elsewhere. Wilson County Chevrolet is absolutely ridiculous and unacceptable. I am now setting at Valvoline getting my oil changed in 15 minutes. More

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This is THE WORST dealership I’ve ever been too. And it’s not even close.! My wife & I took our Yukon Denali in on a Tuesday. Monday came around (6 days later), and we still hadn’t heard from them. Then FINA not even close.! My wife & I took our Yukon Denali in on a Tuesday. Monday came around (6 days later), and we still hadn’t heard from them. Then FINALLY the employee (‘Kyle’) reaches out, but only AFTER we called the service dept to figure out why they didn’t update us in 6 friggin’ days!!! THEN ‘Kyle’ lies to me about when they look at the car. Of course I caught him in a lie, and he immediately got on his bike to back peddle. AND let’s not forget that a week prior, you charged me $600 and didn’t even fix the problem. So I had to bring it back. Horrible customer service. Will be taking my business (literally 15 miles out of my way) to the downtown dealership. I’m also getting ready to post on every single page I can about how crap this dealership is. It’s truly astonishing. P.S. this isn’t the first time we’ve taken our vehicle to you. It’s like the 5th or 6th. (check your system). So if you’re thinking I’m just another crazy ‘Karen’, I’m not. You guys just suck that bad. Btw, my uncle is an executive at GM, so it’ll be easy to skip the queue and contact whomever is over your head regionally. looking fwd to it. More

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Knowledgeable, Kind, and Quick Everyone is so helpful and friendly. Melody took in consideration what I needed and wanted and provided. The testing of the vehicle went smooth. Melod Everyone is so helpful and friendly. Melody took in consideration what I needed and wanted and provided. The testing of the vehicle went smooth. Melody was very caring of my vehicle needs and provided a lot of information on the features of the vehicle. Even on features I was not too keen on, she explained everything with ease going above and beyond. Mike provided me very helpful packages and a speedy document signing process. Overall this was definitely the best and quickest car buying process I have ever had. Highly recommend! More

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Great experience on purchase This was the best experience I have ever had purchasing a vehicle. These guys I dealt with were totally awesome from the time I walked in til the time This was the best experience I have ever had purchasing a vehicle. These guys I dealt with were totally awesome from the time I walked in til the time I left. Very impressed when I left in my new truck. Hats off to Belinda....Grizz....Ric and Brandon.....great Job!!! More

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super freindly we truly enjoy Linda. She is the first happy, smiling face you meet when walking in. She is super friendly, professional and a joy to be around. we truly enjoy Linda. She is the first happy, smiling face you meet when walking in. She is super friendly, professional and a joy to be around. More

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Pleasant purchase experience We just purchased our third vehicle from Randy Legge and everything went just as it should have! Randy is a true professional and made the buying exp We just purchased our third vehicle from Randy Legge and everything went just as it should have! Randy is a true professional and made the buying experience an enjoyable one. Will definitely find him when looking for our next vehicle. More

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Great job I purchased a GMC sierra from Jerry. I am so happy with my purchase. I enjoy calling and talking to Linda James- she puts a smile on my face. I purchased a GMC sierra from Jerry. I am so happy with my purchase. I enjoy calling and talking to Linda James- she puts a smile on my face. More

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Great place to do business Wilson County Chevrolet is a great place to do business. I always have my car serviced by the great service department. Linda James and all the staf Wilson County Chevrolet is a great place to do business. I always have my car serviced by the great service department. Linda James and all the staff are so nice and accommodating. More

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"Friendly" Linda went out of her way to make sure I was taken care of. You can tell she loves her job by the way she greets everyone with a smile and interacts w Linda went out of her way to make sure I was taken care of. You can tell she loves her job by the way she greets everyone with a smile and interacts with the customers. She should be in sales...SURE is the best! More

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Very friendlhy Especially from the receptionist, Linda James, the moment I walked in the first time. From that point forward, everyone treated me with respect and Especially from the receptionist, Linda James, the moment I walked in the first time. From that point forward, everyone treated me with respect and a smile More

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