Lindsay Givens
Lindsay Givens at Banister Chrysler Dodge Jeep Ram of Hampton

Lindsay Givens | Page 10

Service Advisor

Banister Chrysler Dodge Jeep Ram of Hampton

4116 W Mercury Blvd
Hampton, VA 23666

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4.4
159 Reviews
4.4

159 Reviews

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159 Reviews of Lindsay Givens

March 21, 2025

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Employee Rating

I’ve always received great service from the dealership the whole 4-5 years I’ve been going More

by markabolden
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Recommend Dealer
Yes

March 20, 2025

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My car was towed through CarMax there. They stated it was absolutely nothing wrong with my car and took come pick it up. for me to leave them and the exact same issue happened. I took it t More

by Joy
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Recommend Dealer
No
Mar 21, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hello Joy and please know that it is always our goal to give you the best service experience. It is also with regret that we were unable to duplicate your concern upon diagnosis. We would surely welcome another opportunity to assist you in the future if you are in need of our services. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

March 10, 2025

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Service was accurate to my needs and completed in a timely manner. Thank you for the service and keep up the good work. More

by DTD
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Recommend Dealer
Yes

Other Employees Tagged: Wes Ward

March 07, 2025

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Bannister Chrysler Dodge Jeep Ram Of Hampton has a tremendous "Supreme Team Staff" in sales, and the service department. 👏🏾 Banister Team look out for their customers and go above and beyond in solv More

by DANAEMSOLOMON
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Recommend Dealer
Yes

Other Employees Tagged: Ashley House

Mar 10, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you DANAEMSOLOMON for the highest rating of 5-star and the outstanding comments. We are pleased that your recent experience met and even exceeded your expectations. We welcome your next visit. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

March 05, 2025

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Excellent service very quick and nice employee friendly customer service very helpful I’m glad I came here More

by brownruth1960
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Recommend Dealer
Yes
Mar 07, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you brownruth1960 for your 5-star review!! Banister Chrysler Dodge Jeep RAM is pleased that we had the opportunity to assist you with your vehicle and to especially give you such a great customer service experience. Feel free to ask for Lindsay Givens specifically when you have a return visit. She will be delighted to assist you. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

March 02, 2025

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I could not give 5 stars because of the lack of concern for my safety and response I was given when I brought my car back to the shop to be reevaluated after extensive repairs that were not done right the More

by MLBENSTON
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Recommend Dealer
Yes

Other Employees Tagged: Wes Ward

February 20, 2025

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I brought my car (which is a 2018 Pacifica Hybrid) because of a check engine light. Ms. Givens greeted me when I came in, and I told her I would wait while the diagnosed the problem. After an hour o More

by payne967
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Recommend Dealer
Yes
Feb 21, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you payne967 for your kind comments in regards to your recent visit to Banister Chrysler Dodge Jeep RAM. Our goal is to earn a 5-star review and we hope that we can exceed your expectations on your next visit. We are especially pleased that we were able to get your Pacifica fixed right the first time. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

February 18, 2025

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Lindsay is professional, friendly and helpful. Kept me informed on progress of my vehicle repair More

by twisted2de2
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Recommend Dealer
Yes
Feb 21, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hello twisted2de2 for your 5-star review!! Banister Chrysler Dodge Jeep RAM strives to give all of our guests that Truly Exceptional experience and it appears that was accomplished during your visit. I will be delighted to share your favorable comments with the team. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

February 10, 2025

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Everything went well, didn’t take as long as I thought it would. Fantasia is amazing. More

by teegardentyler
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Recommend Dealer
Yes

Other Employees Tagged: Canon Hughes, Ashley House

Feb 17, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

teegardentyler, it is with extreme gratitude that we were able to exceed your expectations during your recent service visit. Please don't hesitate to reach out if there's anything additional we can do for you. It will be my pleasure to share you review with Fantasia. Banister Chrysler Dodge Jeep RAM also believes that she is AMAZING!! Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

February 04, 2025

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Employee Rating

The mechanics are incompetent on several occasions I've had to bring back my vehicle to have the service manager correct it, I have to bring my vehicle back yet again because they can't seem to get it righ More

by jamesqwallace55
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 17, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hi jamesqwallace55 I would like to speak with you in regards to your multiple reviews for the same concerns. We are open to a resolution if that is your desire. Please don't hesitate to reach out to me directly. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

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