Lindsey Simpson
Lindsey Simpson at Nelson Mazda Cool Springs

Lindsey Simpson | Page 4

Customer Service Rep.

Nelson Mazda Cool Springs

7104 S Springs Dr
Franklin, TN 37067

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82 Reviews
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82 Reviews

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82 Reviews of Lindsey Simpson

May 30, 2021

Dealership Rating
Employee Rating

The people are amazingly friendly and I just love coming to this location to get my car serviced. The Tech that fixed my car was very knowledgeable and professional and wish I can get him everytime. More

by johnethia_stamps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hardin, Pete Lasalandra, Devin Rogers, Tech that worked on my car forgot his name.

May 31, 2021

Nelson Mazda Cool Springs responded

Johnethia, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Nelson Mazda Cool Springs. We look forward to having you as one of our valued customers for many more years to come!

May 25, 2021

Dealership Rating
Employee Rating

Friendly, informative, thorough, timely, and reasonably priced. Wish they provided a quick inside/outside courtesy clean-up like my Lexus dealership did, but maybe some day they will. Overall great dealers More

by stephanie9914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hardin, Pete Lasalandra, Devin Rogers

May 26, 2021

Nelson Mazda Cool Springs responded

Thank you for taking the time, Stephanie, to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 12, 2021

Dealership Rating
Employee Rating

Service was prompt, polite and efficient. The video of my car was especially useful. The waiting area is pleasant and I was kept updated on my car. More

by Jonibeebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hardin, Pete Lasalandra, Devin Rogers

May 13, 2021

Nelson Mazda Cool Springs responded

Thank you for your business and this five-star review, Joni! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 10, 2021

Dealership Rating
Employee Rating

Took a whileTo get an appointment but they were quick Took a while To get an appointment but they were quick and efficient once it was In the shop. The shared video diagnosis is cool. More

by troy35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hardin, Pete Lasalandra, Devin Rogers

May 10, 2021

Nelson Mazda Cool Springs responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nelson Mazda Cool Springs.

May 09, 2021

Dealership Rating
Employee Rating

Simple booking the appointment. Quick service and loved the video they did and sent to me! That was awesome I never seen that done before. I couldn’t take my car my fiancé did so seeing everything and bein More

by michellemorrison018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Mountsier

May 10, 2021

Nelson Mazda Cool Springs responded

It has been a pleasure serving you, Michelle. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nelson Mazda Cool Springs, we look forward to having you as one of our valued customers for many more years to come!

May 07, 2021

Dealership Rating
Employee Rating

They were very kind and the cars service was done quickly. I always come here for routine service and they consistently are very nice and efficient. More

by cecalabrese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hardin, Pete Lasalandra, Devin Rogers

May 10, 2021

Nelson Mazda Cool Springs responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 27, 2021

Dealership Rating
Employee Rating

I had my car serviced at the dealership and they did a great job. Explained the services needed and didn't pressure me into getting anything done that wasn't necessary. More

by dcstrong1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hardin, Pete Lasalandra, Devin Rogers

April 14, 2021

Dealership Rating
Employee Rating

Cool springs Mazda what great to work with. I would highly recommend. I loved the video they sent to show work done and explain what else needed to be done. More

by Peacefrogzrule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hardin, Pete Lasalandra, Devin Rogers

Apr 15, 2021

Nelson Mazda Cool Springs responded

It's great to hear that our team delivered such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nelson Mazda Cool Springs!

April 04, 2021

Dealership Rating
Employee Rating

Ty is the mvp always feel very welcome and at home when visiting nelson mazda. It was a huge relief to have a christian establishment handling my first car purchase. More

by jonashathcoat30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hardin, Pete Lasalandra, Devin Rogers, ty johnson

Apr 05, 2021

Nelson Mazda Cool Springs responded

Thank you, Jonas, for your business and this review. We're happy to hear that Ty and our team were able to help you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 29, 2021

Dealership Rating
Employee Rating

Great customer service! They were able to get me in very last minute because of the warning lights I was experiencing. Took care of it quickly and professionally. More

by MazdaOwner
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hardin, Pete Lasalandra, Devin Rogers

Mar 29, 2021

Nelson Mazda Cool Springs responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nelson Mazda Cool Springs, we look forward to having you as one of our valued customers for many more years to come!

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