Lindsey Simpson
Lindsey Simpson at Nelson Mazda Cool Springs

Lindsey Simpson | Page 5

Customer Service Rep.

Nelson Mazda Cool Springs

7104 S Springs Dr
Franklin, TN 37067

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82 Reviews
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82 Reviews

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82 Reviews of Lindsey Simpson

March 22, 2021

Dealership Rating
Employee Rating

Clean waiting area provides coffee and water. The service was fast and efficient and the staff are always friendly and answered all the questions I had! Very pleasant experience! More

by Pjking18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hardin, Pete Lasalandra, Devin Rogers

Mar 23, 2021

Nelson Mazda Cool Springs responded

It's great to hear that you had such a pleasant experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nelson Mazda Cool Springs!

March 21, 2021

Dealership Rating
Employee Rating

Awesome experience with the team! They were very friendly kept me informed and let us use a car so we could go have lunch why we waited. The car they gave us made me want to up grade mine that I lo More

by DONNA.BEHM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hardin, Pete Lasalandra, Devin Rogers

Mar 22, 2021

Nelson Mazda Cool Springs responded

Thank you, Donna, for choosing Nelson Mazda Cool Springs, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 21, 2021

Dealership Rating
Employee Rating

It was a great experience! It felt like I had been an employee for 15 years! Really treated me like family! Would recommend Nelson mazda to all my friends and coworkers! More

by tylerdstratman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hardin, Tyler Stratman 5💥

Mar 22, 2021

Nelson Mazda Cool Springs responded

Thanks, Tyler, for sharing your thoughts about your experience with Nelson Mazda Cool Springs. We appreciate your business and hope to see you again soon!

March 19, 2021

Dealership Rating
Employee Rating

Wait was not long at all. Staff was helpful and patient. Very knowledgeable. I will definitely be going back to service my car. Clean building. More

by marshawatkins.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hardin, Pete Lasalandra, Devin Rogers

Mar 21, 2021

Nelson Mazda Cool Springs responded

Marsha, Thank you for your very kind review. Cristian and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nelson Mazda Cool Springs.

March 08, 2021

Dealership Rating
Employee Rating

Friendly, professional, and fair. I will continue to buy Mazda vehicles just because of this dealership! Other dealerships could learn a lot from Nelson Mazda More

by JRitchie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hardin, Pete Lasalandra, Devin Rogers

Mar 08, 2021

Nelson Mazda Cool Springs responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nelson Mazda Cool Springs!

February 08, 2021

Dealership Rating
Employee Rating

Love the service dept. Always make sure I am totally satisfied no matter what my issue is: superb service! Attentive to detail and the videos are always a nice touch! More

by Angie Y.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hardin, Pete Lasalandra, Devin Rogers

Feb 08, 2021

Nelson Mazda Cool Springs responded

Hi Angie! Thank you for your very kind review. We're so glad you appreciate our service videos and attention to detail! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nelson Mazda Cool Springs. Thanks for stopping by, and we look forward to seeing you again!

February 05, 2021

Dealership Rating
Employee Rating

I enjoyed my shopping experience at Nelson Mazda Cool Springs. I was never pushed in anything although I was not made to feel like they didn’t want my business either. And more than just during the shopp More

by jjbp2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hardin, Pete Lasalandra, Devin Rogers

Feb 06, 2021

Nelson Mazda Cool Springs responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 01, 2021

Dealership Rating
Employee Rating

Nelson Mazda is a reliable, straightforward and accurate dealership; and it’s staff and leadership ensure friendly and promp service to my Mazda vehicles for many years. More

by TNman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hardin, Pete Lasalandra, Devin Rogers

Feb 01, 2021

Nelson Mazda Cool Springs responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience and look forward to seeing you next time!

Feb 01, 2021

TNman responded

Looking forward to it. Dan Holton

January 16, 2021

Dealership Rating
Employee Rating

Friendly staff and great service! Loved the unique video feature and thought it was so refreshing and honest. I have never seen another dealership offer that type of real time video and greatly appreciated. More

by amyv_005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hardin, Pete Lasalandra, Devin Rogers

Jan 17, 2021

Nelson Mazda Cool Springs responded

Thank you so much, Amy, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nelson Mazda Cool Springs. Please don't hesitate to reach out if you need anything else.

January 15, 2021

Dealership Rating
Employee Rating

Great place great people first time buying a vehicle there and my first Mazda too. will definitely go back to Nelson Mazda in the future. More

by deannagammon26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hardin, Pete Lasalandra, Devin Rogers, Great ppl in Service dept

Jan 17, 2021

Nelson Mazda Cool Springs responded

Thank you, Deanna! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nelson Mazda Cool Springs.

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