Lindsey Simpson
Lindsey Simpson at Nelson Mazda Cool Springs

Lindsey Simpson | Page 3

Customer Service Rep.

Nelson Mazda Cool Springs

7104 S Springs Dr
Franklin, TN 37067

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82 Reviews
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82 Reviews

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82 Reviews of Lindsey Simpson

August 18, 2021

Dealership Rating
Employee Rating

The service department competed my tire rotation and oil change in a timely manor while having the absolute best attitude during my visit. 10/10. More

by tristanmignogna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Dixon , Cristian Hardin, Pete Lasalandra, Kyle Mountsier, Devin Rogers, Cody and Catlin were also a blessing to work with.

Aug 19, 2021

Nelson Mazda Cool Springs responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nelson Mazda Cool Springs.

August 16, 2021

Dealership Rating
Employee Rating

This is the 4th time you have asked me for this. I have done this 3 times now. You need a better person to do this survey. More

by Donna Elam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Dixon , Cristian Hardin, Pete Lasalandra, Kyle Mountsier, Devin Rogers, I don’t know anymore.

Aug 16, 2021

Nelson Mazda Cool Springs responded

Donna, We are so glad that we had the opportunity to work with you, and it to be a positive one here at Nelson Mazda Cool Springs. Please don't hesitate to reach out if you need anything else.

August 15, 2021

Dealership Rating
Employee Rating

The entire Nelson Mazda team is awesome. They are always very helpful, professional and friendly every time that I go there for service! I greatly appreciate everything that they do for me! More

by Tomcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Dixon , Cristian Hardin, Pete Lasalandra, Kyle Mountsier, Devin Rogers

Aug 16, 2021

Nelson Mazda Cool Springs responded

It has been a pleasure serving you over the years. Quality customer service is always our number one priority, and we're happy to hear that we have met your expectations. Thank you again for choosing Nelson Mazda Cool Springs, we look forward to having you as one of our valued customers for many more years to come!

July 29, 2021

Dealership Rating
Employee Rating

Great service and even better service advisor to work with! Cristian Hardin always gives me amazing service with a great attitude and top notch response time every time I bring my car in to be serviced. More

by ansleyrhea15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Dixon , Cristian Hardin, Pete Lasalandra

Jul 29, 2021

Nelson Mazda Cool Springs responded

Ansley, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 18, 2021

Dealership Rating
Employee Rating

Efficient process for checking and communication during service. Reasonable costs. Good people. Also convenient. Only downside to service is that It is difficult to get appointment in short order because t More

by jterry3406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hardin, Pete Lasalandra, Devin Rogers

Jul 19, 2021

Nelson Mazda Cool Springs responded

Thanks for sharing your thoughts about your experience with Nelson Mazda Cool Springs. We appreciate your business and hope to see you again soon!

July 14, 2021

Dealership Rating
Employee Rating

Nelson Mazda was awesome! They were able to get my car in right away and give me an honest estimate on everything. Once approved, the process was very easy and they were very thorough with the estimate. The More

by Anneohhh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Dixon , Cristian Hardin, Pete Lasalandra, Kyle Mountsier, Devin Rogers, Caitlin

Jul 14, 2021

Nelson Mazda Cool Springs responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nelson Mazda Cool Springs, we look forward to having you as one of our valued customers for many more years to come!

June 16, 2021

Dealership Rating
Employee Rating

Fast and thorough service. I love the updates via text. Newly renovated waiting area makes a pleasant experience. Would recommend any Mazda owner to go here. More

by Joseph
Recommend Dealer
Yes
Jun 16, 2021

Nelson Mazda Cool Springs responded

Joseph, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nelson Mazda Cool Springs, we look forward to having you as one of our valued customers for many more years to come!

June 16, 2021

Dealership Rating
Employee Rating

They have been very attentive and efficient! I am always updated as they proceed through the appointment. They never upsell or add services to my bill that are not needed. More

by klstoeckln
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hardin, Pete Lasalandra, Devin Rogers

Jun 16, 2021

Nelson Mazda Cool Springs responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 11, 2021

Dealership Rating
Employee Rating

The service was good. I didn’t have any issues with anyone. I hope it continues to be this way in the future. This is a great dealership. More

by GoodmanD19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hardin, Pete Lasalandra, Devin Rogers

Jun 11, 2021

Nelson Mazda Cool Springs responded

Thank you for taking the time to share your thoughts on working with Cristian and our team. We're glad to hear we delivered such a great experience!

June 05, 2021

Dealership Rating
Employee Rating

Wow there are no words to describe how amazing the team is at Nelson Mazda! Highly recommend! Don’t go anywhere else - of this I can say! More

by levrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hardin, Pete Lasalandra, Devin Rogers

Jun 05, 2021

Nelson Mazda Cool Springs responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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