Lindsey Simpson
Lindsey Simpson at Nelson Mazda Cool Springs

Lindsey Simpson | Page 6

Customer Service Rep.

Nelson Mazda Cool Springs

7104 S Springs Dr
Franklin, TN 37067

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82 Reviews
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82 Reviews

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82 Reviews of Lindsey Simpson

January 07, 2021

Dealership Rating
Employee Rating

The service here is great. I like bringing my car here because everyone is so nice. Great service always. Thank you for caring for your customers More

by Troster2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hardin, Pete Lasalandra, Devin Rogers

Jan 08, 2021

Nelson Mazda Cool Springs responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with Cristian, Pete, and our service team, and don't hesitate to let us know if we can be of further assistance.

January 01, 2021

Dealership Rating
Employee Rating

I had my vehicle serviced by this dealership and issue was not fixed. They won’t take my calls or call me back after they promised to do so to fix my issue. I have tried to be patient but clearly they don More

by BROWMAN20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Dixon , Cristian Hardin, Pete Lasalandra, Kyle Mountsier, Devin Rogers

Jan 15, 2021

Nelson Mazda Cool Springs responded

Hello, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly to James Dixon, our General Manager, at 615-435-2603. Thanks!

Jan 15, 2021

Nelson Mazda Cool Springs responded

So glad to hear that! Pete is amazing and we are so glad to have you has a customer!

Jan 15, 2021

BROWMAN20 responded

Pete finally contacted me and was able to offer solutions. Thank you Pete!

December 08, 2020

Dealership Rating
Employee Rating

The service was great and the customer service that I received was outstanding. I am always given the upmost service when I attend an appointment at the Mazda service center. More

by Dgwenrhodes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Dixon , Andy Evinger, Cristian Hardin, Pete Lasalandra, Kyle Mountsier, Devin Rogers, Andrew Voorhees

Dec 09, 2020

Nelson Mazda Cool Springs responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nelson Mazda Cool Springs. Please don't hesitate to reach out if you need anything else.

November 29, 2020

Dealership Rating
Employee Rating

Kind, helpful and communicative. I was able to go for a run while waiting for my service and while i was out, I was contacted to approve additional recommended services (which I did) and kept things moving More

by BRMIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Evinger, Cristian Hardin, Pete Lasalandra, Devin Rogers

Nov 29, 2020

Nelson Mazda Cool Springs responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 21, 2020

Dealership Rating
Employee Rating

Great place to bring your Mazda for service. Everyone has always been helpful and courteous.We have brought our two Mazda’s there for service and they are in tiptop shape. Love the car wash! More

by Spirako
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darrell Haskins , Cristian Hardin, Pete Lasalandra, Devin Rogers

Oct 21, 2020

Nelson Mazda Cool Springs responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 07, 2020

Dealership Rating
Employee Rating

The service at Mazda has been very exceptional. They have always done what was needed. I really appreciate the work done on my Mazda CX-5 to keep it running very well. More

by ROBERT.ENGLISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hardin, Pete Lasalandra, Devin Rogers

Oct 07, 2020

Nelson Mazda Cool Springs responded

Robert, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new Mazda CX-5!

September 24, 2020

Dealership Rating
Employee Rating

This place is just absolutely wonderful! Everything is always so easy and not overly expensive! I strongly recommend bringing your Mazda here for work and maintenance! More

by avoorhees0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hardin, Pete Lasalandra, Devin Rogers

Sep 25, 2020

Nelson Mazda Cool Springs responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 13, 2020

Dealership Rating
Employee Rating

Oil change was great and so was the atmosphere . I am very satisfied with my cx5 and look forward to my next car in the future. More

by michellegreen480
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hardin, Pete Lasalandra, Devin Rogers

Sep 14, 2020

Nelson Mazda Cool Springs responded

Michelle, Thank you for choosing Nelson Mazda Cool Springs, your feedback and rating mean a lot to us. We're glad our service team was able to help you with your CX-5, and we hope to see you again!

August 23, 2020

Dealership Rating
Employee Rating

Nice and quick. Had me in and out of There in about an hour. Kept me updated. I liked the video showing what they were working on. More

by billykrechel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Dixon , Andy Evinger, Cristian Hardin, Pete Lasalandra, Kyle Mountsier, Devin Rogers, Andrew Voorhees

Aug 24, 2020

Nelson Mazda Cool Springs responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

June 29, 2020

Dealership Rating
Employee Rating

Nelson Honda is the best! Thank you for taking care of first responders and doing my oil change! I will definitely recommend to anyone who has car needs. Thank you. More

by sandylynn3
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hardin, Pete Lasalandra, Devin Rogers

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