Lindsey Valentine
Lindsey Valentine at Al Spitzer Ford

Lindsey Valentine

Service Advisor

Al Spitzer Ford

3737 State Road
Cuyahoga Falls, OH 44223

4.8
17 Reviews
4.8

17 Reviews

Write a Review

Dealership Experience

7 yrs, 10 mos

Industry Experience

7 yrs, 10 mos

Languages Spoken

English English

17 Reviews of Lindsey Valentine

December 08, 2025

Dealership Rating
Employee Rating

Lindsey in service is AMAZING! I came in for 4 new tires and a battery and Lindsey updated me on the progress throughout, plus helped explain my battery issue. She listed to me a More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Al Spitzer Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Al Spitzer Ford.

November 21, 2025

Dealership Rating
Employee Rating

Very professional, efficient and timely and will continue to use their services in the future.. More

by DAVE@HASTINGSBEDELL.COM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 21, 2025

Al Spitzer Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Al Spitzer Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

November 20, 2025

Dealership Rating
Employee Rating

Bought a used truck and I felt there was something wrong with the brakes. They replaced rear rotors and pads and cleaned front brakes without any hassle at all. Lindsay kept me informed of the progress I More

by RWKHARLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2025

Al Spitzer Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Al Spitzer Ford!

November 18, 2025

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Employee Rating

Very helpful & got the job done on time. The technician's video of inspection was very helpful. More

by maynereila
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Valentine

Nov 18, 2025

Al Spitzer Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 10, 2025

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Employee Rating

I walk in no one spoke, they just stared at me ,I saw Lindsey she was the only person that was friendly. More

by LOWERYLWRY9
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 10, 2025

Al Spitzer Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 01, 2025

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Employee Rating

Was happy with the service. But the car wash wasn't working. I went to the Spitzer Jeep Brookpark to get my Jeep washed today. Thanks More

by BudsJeep
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2025

Al Spitzer Ford responded

We are very happy to have provided you with such a positive experience! We do apologize that our car wash wasn't working. We sincerely value your business and look forward to your next visit.

October 31, 2025

Dealership Rating
Employee Rating

They took care of replacing my wiper arm and a recall issue and charged me $0 More

by MPATTER785
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Valentine

Oct 31, 2025

Al Spitzer Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 30, 2025

Dealership Rating
Employee Rating

Brought wife's 🚗 in for the WORKS and that's exactly what I received. Even got a video flyby of the engine compartment and undercarriage. Neat More

by johng56263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Gilmore, Mark Carter, Corey Graham , Tim Hughlett

Oct 30, 2025

Al Spitzer Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Al Spitzer Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

October 19, 2025

Dealership Rating
Employee Rating

They got me in quickly and got my car back to me the same day. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Gilmore, Corey Graham

Oct 19, 2025

Al Spitzer Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 18, 2025

Dealership Rating
Employee Rating

Lindsey misinformed me on an omission warranty. Completely forgot what we discussed. Cost me $220 More

by DISCENZAR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Oct 20, 2025

Al Spitzer Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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