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Lindsey Valentine
Lindsey Valentine at Al Spitzer Ford

Lindsey Valentine

Service Advisor

Al Spitzer Ford

3737 State Road
Cuyahoga Falls, OH 44223

4.7
13 Reviews
4.7

13 Reviews

Write a Review

13 Reviews of Lindsey Valentine

November 10, 2025

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I walk in no one spoke, they just stared at me ,I saw Lindsey she was the only person that was friendly. More

by LOWERYLWRY9
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Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 10, 2025

Al Spitzer Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 01, 2025

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Employee Rating

Was happy with the service. But the car wash wasn't working. I went to the Spitzer Jeep Brookpark to get my Jeep washed today. Thanks More

by BudsJeep
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 02, 2025

Al Spitzer Ford responded

We are very happy to have provided you with such a positive experience! We do apologize that our car wash wasn't working. We sincerely value your business and look forward to your next visit.

October 31, 2025

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Employee Rating

They took care of replacing my wiper arm and a recall issue and charged me $0 More

by MPATTER785
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Valentine

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Oct 31, 2025

Al Spitzer Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 30, 2025

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Employee Rating

Brought wife's 🚗 in for the WORKS and that's exactly what I received. Even got a video flyby of the engine compartment and undercarriage. Neat More

by johng56263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Gilmore, Tim Hughlett, Mark Carter, Corey Graham

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Oct 30, 2025

Al Spitzer Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Al Spitzer Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

October 19, 2025

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They got me in quickly and got my car back to me the same day. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Gilmore, Corey Graham

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Oct 19, 2025

Al Spitzer Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 18, 2025

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Employee Rating

Lindsey misinformed me on an omission warranty. Completely forgot what we discussed. Cost me $220 More

by DISCENZAR
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Service Communication
Recommend Dealer
No
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Oct 20, 2025

Al Spitzer Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 14, 2025

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Employee Rating

The staff is helpful ,friendly & honest. My car is always ready at the time promised . More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Gilmore, Corey Graham

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Oct 14, 2025

Al Spitzer Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Al Spitzer Ford.

October 12, 2025

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Was able to set up an appointment quickly online. Comfortable waiting area, friendly staff and quick checkout. More

by jaejls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Gilmore, David Roughley

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Oct 12, 2025

Al Spitzer Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 29, 2025

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Employee Rating

Lindsey Valentine was very nice and knowledgeable. The showroom is clean and inviting. Good coffee too. More

by reckiwi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2025

Al Spitzer Ford responded

Thank you for your thoughtful review! We’re glad to hear Lindsey provided knowledgeable and friendly service, and that you enjoyed our clean showroom and amenities. We look forward to welcoming you back again soon.

August 25, 2025

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Spitzer worked with me on scheduling. My appointment change the date quickly and responded perfectly highly recommended.Thank you More

by Brian
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 26, 2025

Al Spitzer Ford responded

Our customer satisfaction is very important to us so we do our best to accommodate our customers needs and schedules to be as efficient as possible. Brian, we hope you visit us again any time you are in need of automotive care. It would be our honor to serve you.

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