Lindsey Valentine

Lindsey is who I mostly delt with. She was very knowledgeable and courteous. She kept me up to date on the status of my repair. I couldn’t ask for a better service writer. She was very knowledgeable and courteous. She kept me up to date on the status of my repair. I couldn’t ask for a better service writer. More

by SSHARP4 Verified Customer Verified Customer

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Team listen to my concerns and tried to make everything right since I was out of town. right since I was out of town. More

by Rlouk2008 Verified Customer Verified Customer

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Great crew. I would recommend them Very clean shop. The truck was ready when they said it would be I would recommend them Very clean shop. The truck was ready when they said it would be More

by JNS0 Verified Customer Verified Customer

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My appointment was easy to book and all communication regarding my hitch installation was excellent! The cost and completion time were exactly as promised. Great experience all around! regarding my hitch installation was excellent! The cost and completion time were exactly as promised. Great experience all around! More

by emilychristopher5018 Verified Customer Verified Customer

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Wonderful Customer Service. Needed a battery right before the Holiday and they made me feel so welcome. I didn't have an appointment and they helped me immediately. They took th Needed a battery right before the Holiday and they made me feel so welcome. I didn't have an appointment and they helped me immediately. They took the time to explain my options and it was a very good experience. I will be returning. More

by K. Cuyahoga Falls Verified Customer Verified Customer

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Spitzer dealership is Always reliable . Thanks for your very helpful and helpful service . Have a happy New Year. Thanks for your very helpful and helpful service . Have a happy New Year. More

by nchaoui Verified Customer Verified Customer

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Lindsey in service is AMAZING! I came in for 4 new tires and a battery and Lindsey updated me on the progress throughout, plus helped explain my battery issue. She listed to me a I came in for 4 new tires and a battery and Lindsey updated me on the progress throughout, plus helped explain my battery issue. She listed to me and answered my questions. Everyone at Spitzer is friendly and helpful! Thank you! More

by Denise Verified Customer Verified Customer

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Very professional, efficient and timely and will continue to use their services in the future.. to use their services in the future.. More

by DAVE@HASTINGSBEDELL.COM Verified Customer Verified Customer

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Bought a used truck and I felt there was something wrong with the brakes. They replaced rear rotors and pads and cleaned front brakes without any hassle at all. Lindsay kept me informed of the progress I with the brakes. They replaced rear rotors and pads and cleaned front brakes without any hassle at all. Lindsay kept me informed of the progress I also need to add about my sales experience: I was in a lease that was going to expire in a few months. I decided that I no longer wanted to lease and was looking for a good used truck. I found a certified F-150 at Spitzer Ford in the Falls. I was able to get out of my lease early. Patrick made the whole process flawless! He worked out a fair deal and guided me through the lease termination process. He even contacted lease company and set up to have the leased truck to be picked up at Spitzer. Great guy with great integrity - easy to deal with! The salesman, Darryl Williams was a great guy. He was very nice and very helpful. Darryl went out of his way to make sure I was satisfied with everything. I stopped in the store to look at a used lariat that I saw on Autotrader (I was actually on my way to another dealer to buy a truck I had already looked at). I looked at it but wanted to see it cleaned a little better. I told Darryl that I would like to see it cleaner and if he could get that done, I will come back and take another look. Well, he got it cleaned up and I came back and bought it. Darryl told me to contact him if I have any questions or need help with anything. I found him to be true to his word. I used that offer a few times :). Thanks Patrick and Darryl for the 5 star service! More

by RWKHARLEY Verified Customer Verified Customer

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Very helpful & got the job done on time. The technician's video of inspection was very helpful. The technician's video of inspection was very helpful. More

by maynereila Verified Customer Verified Customer

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