Lisa Chamberlain | Page 4

Quick and courteous service. In and out in under the estimated time. Patient and hard working staff. In and out in under the estimated time. Patient and hard working staff. More

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Keith is awesome I recommend this dealership this is my 2nd car I've purchased 2nd car I've purchased More

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Low pressure, easy to deal with, and knowledgeable. Clean showroom quality used vehicle. Extra words to meet the 15 word minimum requirement to move one Clean showroom quality used vehicle. Extra words to meet the 15 word minimum requirement to move one More

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Nate actually asked about and cared about my specific needs. I felt like he wanted to get me into ‘my truck’, and not just ‘a truck’. needs. I felt like he wanted to get me into ‘my truck’, and not just ‘a truck’. More

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Nate was a very friendly and quick! ! He definitely knew his stuff!!! He made the entire process fun and easy… ! He definitely knew his stuff!!! He made the entire process fun and easy… More

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Easiest process very accommodating helpful and extremely understanding in a difficult time. Would highly recommend understanding in a difficult time. Would highly recommend More

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Very professional experience never had to wait for someone for come and help someone was always there. someone for come and help someone was always there. More

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Wicked awesome people at Herb Chambers Ford of Braintree. No high pressure sales, totally worked with me and put me in my new Ranger! Love it! ❤️ thank you Keith, meanie, Jessica and lisa!!! No high pressure sales, totally worked with me and put me in my new Ranger! Love it! ❤️ thank you Keith, meanie, Jessica and lisa!!! More

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I bought my last Car from you. This time the customer service and friendly atmosphere was equally outstanding. Would recommend highly. This time the customer service and friendly atmosphere was equally outstanding. Would recommend highly. More

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First of all, Lisa Chamberlain was great to work with. I noticed they had a 2022 F-150 Raptor on their site for a great price compared to most dealerships. I called and spoke to Lisa who I worked out the I noticed they had a 2022 F-150 Raptor on their site for a great price compared to most dealerships. I called and spoke to Lisa who I worked out the details with. Then I noticed they had another Raptor also there, so I asked Lisa if it was ok for my brother to buy since he was looking for one also. This was agreed upon. I was going to buy both under my company, which was never brought up as an issue either. The wire info for the dealership was sent and I wired the money for the trucks to them. It was a Friday afternoon and they wouldn't receive it until Tuesday due to the Juneteenth holiday. I emailed the dealership on Tuesday morning and never got a response. I called and Lisa was off that day so another gentlemen took my name and number to find out. Scott Lewis the GM calls and confirms the wires were received and then states there were "red flags" and they needed to do a fraud check. I found that odd since I've bought plenty of vehicles and never had this happen. My company is relatively new so perhaps that was the red flag. Even though I was not financing with them Scott said my credit needed to be ran. Fine, we wanted the trucks so go ahead I guess. I was asked to provide details on my employment history, address history, where the wire transfer came from, etc. All of which I provided. So, this morning Scott emails me (I don't even get the dignity of a phone call) and says they decided to sell the Raptors locally. Really? This was NEVER brought up before. I even asked if they sold out of state to which I was told yes. I asked if anything was found in the fraud check since it would be nice to know if I was compromised. All I get is "it was a corporate decision". I called the corporate office twice and explained this situation and still crickets. I mean, the deal was agreed upon and I wired the funds to them. I did their fraud check and they ran my credit, but still I can't buy them??? All I'm told is it was a corporate decision to sell locally. What a cop out and a bunch of BS. They made me feel like a criminal. More

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