Lisa Chamberlain
Lisa Chamberlain at Herb Chambers Ford of Braintree

Lisa Chamberlain | Page 6

Sales Manager/Business Development Manager

Herb Chambers Ford of Braintree

75 Granite St
Braintree, MA 02184

4.8
90 Reviews
4.8

90 Reviews

Write a Review

90 Reviews of Lisa Chamberlain

November 02, 2021

Dealership Rating
Employee Rating

I have a recall and The TSB bulletin I pulled from the National Highway Trafffic Safety Administration they refused to take my truck . I called ford manufacturer and they told me that they are not suppose More

by Rashaud
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brandon Williams, Daniel O'Leary, Daniel Norian, Casey Metherall, Nathaniel Gamble , Andy Andrews, Jay Larkin, Wayne Lockard, Richard Trieber

Nov 29, 2021

Herb Chambers Ford of Braintree responded

Hi Rashaud, We regret to hear your recall appointment didn't go as planned. I would like to hear about your experience and help improve this for you. Please contact me directly so we can resolve these concerns. Thank you, Scott Lewis - General Manager - slewis@herbchambers.com

October 05, 2021

Dealership Rating
Employee Rating

Friendly very helpful very informative a nice relaxed experience would highly recommend to others and have done so in the past.A dealership you can trust that’s why we have been doing business for years More

by hhk54
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Lewis , Corey Casey, Chris

Oct 05, 2021

Herb Chambers Ford of Braintree responded

Thank you for your loyal business and kind words! We're truly grateful to have you as a Herb Chambers Ford of Braintree customer and we look forward to your next visit!

August 13, 2021

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Employee Rating

Well I wish they had let me know that the recall parts where not available so they put back in the original one that can with the truck now I have to try out he truck again . More

by electricman29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brandon Williams, Nathaniel Gamble , Andy Andrews, Jay Larkin, Wayne Lockard, Richard Trieber

Aug 31, 2021

Herb Chambers Ford of Braintree responded

I am sorry that there have been delays getting your truck repaired. Parts are delayed because of the global microchip shortage and the issues with the supply chains. As a Herb Chambers dealership, we value the customer's experience above all else and are constantly looking for ways to improve our processes to make sure that everyone who visits our dealerships is 100% satisfied. I understand your frustration and I'm truly sorry. I would very much appreciate the opportunity to further discuss your concerns and hopefully restore faith in our dealership. Please reach out to me at your earliest convenience. Thank you, Scott Lewis - General Manager slewis@herbchambers.com

July 27, 2021

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Employee Rating

Lisa, Connor, Scott, Cory, and I think Karen at the front desk are amazing and wonderful. Loved my truck! I will change my dealership from Quirk to Herb Chambers. More

by gretchen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Lewis , Corey Casey, Connor and receptionist

Jul 28, 2021

Herb Chambers Ford of Braintree responded

We're so glad to hear you all had a great experience working with Karen! Thank you for the awesome feedback and five-star rating! Enjoy your truck! - Herb Chambers Ford of Braintree

July 01, 2021

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Employee Rating

Top notch customer care in providing all necessary document and purchasing requirements. More

by DRL
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Gamble , Corey Casey

Jul 01, 2021

DRL responded

Lisa, Nathan, and Corey are a fantastic team and Herb Chambers Ford of Braintree is well represented!

June 29, 2021

Dealership Rating
Employee Rating

I had a great leasing experience at Herb Chamber’s Ford Braintree. No pressure, no hassle-just first class customer service. Love my new Escape. More

by LG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Lewis, Jessica Reed , Connor Lewis

Jun 30, 2021

Herb Chambers Ford of Braintree responded

We are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 26, 2021

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Employee Rating

very disappointed.. considering how long I’ve been a loyal Ford customer.. the truck center staff was kind.. courteous and even sympathetic.. however, senior management/ GM in Braintree had no interest More

by aiello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Scott Lewis , Jay Larkin

Jul 27, 2021

Herb Chambers Ford of Braintree responded

aiello, Thank you for taking the time to leave us a review. We always aim to deliver a top-notch experience, and we're disappointed we failed to meet your expectations during your recent visit. We strive to provide five-star care to our customers and regret you didn't experience that. I understand your frustration and I'm truly sorry. I would very much appreciate the opportunity to further discuss your concerns and hopefully restore faith in our dealership. Please reach out to me if you'd like to discuss this further. Thank you, Scott Lewis - General Manager - slewis@herbchambers.com

Jul 27, 2021

aiello responded

Theirs not a lot to talk about.. Scott tried to rip me off.. it’s that simple..

June 22, 2021

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Employee Rating

Did my work right on time complete very friendly will be back More

by Thendersonsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Williams, Nathaniel Gamble, Jessica Reed , Andy Andrews, Corey Casey, Jay Larkin, Wayne Lockard, Richard Trieber

Jun 23, 2021

Herb Chambers Ford of Braintree responded

Thank you for the five stars! We're glad to hear it! – Herb Chambers Ford of Braintree

May 28, 2021

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Employee Rating

The service department was excellent. The team members brought my vehicle in very quickly. They took care of my service issues with my vehicle. Excellent More

by ckokoros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Lewis, Daniel O'Leary, Daniel Norian, Casey Metherall , Andy Andrews, Jay Larkin

Jun 02, 2021

Herb Chambers Ford of Braintree responded

It was our pleasure to take care of you! Thanks for choosing Herb Chambers Ford of Braintree for your service needs!

May 20, 2021

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Employee Rating

This is one of the best dealerships around. They are patient, don’t push you to buy, and the prices are competitive. The service department takes care of you, and they treat all their clients like famil More

by KAB
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Gamble, Jessica Reed , Andy Andrews, Chris

May 21, 2021

Herb Chambers Ford of Braintree responded

We are honored to receive your support. Thank you! - Herb Chambers Ford of Braintree Team

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