Dealership Experience
9 yrs, 1 mo
Industry Experience
21 yrs, 6 mos
Employee Video
104 Reviews
Write a Review104 Reviews of Lisa Cook
July 14, 2018
Lisa was Amazing!! I came in with an inquiry and left with a vehicle, the process was quick, smooth and not stressful at all. They dealt with the finances and everything I came in with an inquiry and left with a vehicle, the process was quick, smooth and not stressful at all. They dealt with the finances and everything was in-house. I expected to make at least 2 trips of 2 days but I left with a vehicle that same day. Lisa Cook was my salesperson and she was amazing. More
July 08, 2018
My entire family was treated great! Talked too Lisa Cook over the internet and told her what payment on new car with a trade that had negative equity on it. They were very helpful and w Talked too Lisa Cook over the internet and told her what payment on new car with a trade that had negative equity on it. They were very helpful and we bought a Ford Focus and the payment was what we wanted!! That is so rare when you leave a dealership. More
Other Employees Tagged: Anthony Green, James Robinson, Paul Beach
July 08, 2018
Second time this week to buy another car. When I bought a Ford Focus earlier this week they were so good that we decided to ask them if we could trade in another car and get a Ford Escape. We When I bought a Ford Focus earlier this week they were so good that we decided to ask them if we could trade in another car and get a Ford Escape. We purchased a Ford Escape and they gave us a good deal. Second time this week!!! More
Other Employees Tagged: Anthony Green, James Robinson
June 23, 2018
18 4Runner Excellent Service...Ms. Lisa Cook gave us an awesome customer services and did everything she could to help us get the car we wanted thank you so much Excellent Service...Ms. Lisa Cook gave us an awesome customer services and did everything she could to help us get the car we wanted thank you so much I am absolutely sure that Ms. Cook will do the same for the next customer. Thank you! Att. Yamir and Liz More
June 14, 2018
Helping To Re-Establish My Credit!!! I went on Newton Fords website looking for used cars to see if I could upgrade my car and try to re-establish my credit. My salesperson, Lisa Cook co I went on Newton Fords website looking for used cars to see if I could upgrade my car and try to re-establish my credit. My salesperson, Lisa Cook communicated with me via text, just like I had requested. Never once did she push or ask me to do anything I wasn't comfortable with. When I went to the dealership after work the car was ready for a test drive. She was respectful of my time by having car on with AC running when I got there. After a quick test drive I left the dealership satisfied that I had found the car but needed to discuss the purchase with my husband. They offered to let me take the car overnight, but I didn't want to. Again no pressure, just trying to make sure I was completely comfortable with the choice I had made. I was embarrassed to discuss my credit issues with the Manager, but Barry Huber never made me feel uneasy or like I was "being punished" because of my credit. I was amazed when 15 minutes later we were in the finance office with the car I wanted, and the terms I wanted! They have earned my business for years to come!!! More
Other Employees Tagged: Anthony Green, James Robinson, Barry Huber
June 12, 2018
Best car buying experience Everyone was great to work......best car buying experience.....Would definitely recommend Newton Ford in Shelbyville TN . Lisa Cook was wonderful to w Everyone was great to work......best car buying experience.....Would definitely recommend Newton Ford in Shelbyville TN . Lisa Cook was wonderful to work with, and made everything go smooth. More
Other Employees Tagged: Everyone was great to work with, just don't remember all the names
June 04, 2018
Fast and easy Lisa Cook was wonderful to work with. She put us in a reliable car and with no pressure. Her approach was genuine and honest. We’ll definitely be back Lisa Cook was wonderful to work with. She put us in a reliable car and with no pressure. Her approach was genuine and honest. We’ll definitely be back for other vechicles. More
June 01, 2018
Very pleasant people. They made the experience very pleasant Very pleasant people. They made the process very pleasant and not a long drawn out process. I would highly recommend this company to anyone. Very plea Very pleasant people. They made the process very pleasant and not a long drawn out process. I would highly recommend this company to anyone. Very pleased with the company. More
Other Employees Tagged: Josh Hensel , James Robinson
May 23, 2018
Great Place to purchase a vehicle!! Great experience I had!! Wonderful sales, and finance department. I would definitely recommend this dealership to others, friends, & family!! I h Great experience I had!! Wonderful sales, and finance department. I would definitely recommend this dealership to others, friends, & family!! I honestly wasn’t sure if I was going to get approved for anything because I have been trying for awhile and kept getting turned down but thanks to this dealership, I drove home in a brand new vehicle. Thanks again everyone at Newton Ford!! More
Other Employees Tagged: James Robinson
May 14, 2018
Our experience was great this is place we will send friends They 5 star it quick easy got a great car at a good price Lisa cook was so great as was all in Volvo’s definetly will recommend this place They 5 star it quick easy got a great car at a good price Lisa cook was so great as was all in Volvo’s definetly will recommend this place More
Other Employees Tagged: James Robinson

