Lisa Dunne | Page 15

Above and Beyond I live in New Jersey and I was in Massachusetts last weekend when my Jeep began making an alarmingly loud noise. In addition, the engine light had tu I live in New Jersey and I was in Massachusetts last weekend when my Jeep began making an alarmingly loud noise. In addition, the engine light had turned on. Needless to say, I was terribly anxious about my return trip to New Jersey. The Jeep dealership in Norwood was closest to me at the time and I called the service department for assistance. I was told that they were unusually busy and would not be able to look at my car until March. When I explained that I was travelling from out of the state and concerned about my safety, Service Advisor (Lisa Dunne) arranged for me to come in immediately and one of the mechanics (David Mercado) looked at my car and did the repairs that day! It was later on a Saturday too - they were closing soon. I am so incredibly appreciative!!!! More

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Great Experience Lisa Was amazing to deal with. She takes the same pride in my car as if it was her own. She went above all expections getting me a great loaner and ma Lisa Was amazing to deal with. She takes the same pride in my car as if it was her own. She went above all expections getting me a great loaner and making the whole ordeal easy and pleasant. Looking forward in furture in my dealings with Lisa. More

by kamikideffl Verified Customer Verified Customer

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timely appt, courteous staff Service dept was on time for my appt, the staff was polite, made sure I was set while waiting, came to find me when an issue was discovered and I was Service dept was on time for my appt, the staff was polite, made sure I was set while waiting, came to find me when an issue was discovered and I was presented with the cost of the repair and ended with easy payment process. More

by m.davis Verified Customer Verified Customer

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Very professional, informative and responsive to my concerns I would particularly like to thank Dan in Rentals who was very helpful finding a comparable vehicle while mine was in the shop. He went definitely we I would particularly like to thank Dan in Rentals who was very helpful finding a comparable vehicle while mine was in the shop. He went definitely went the extra mile. More

by jkral Verified Customer Verified Customer

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Great I was greatly appreciated of how fast your team took care of my vehicle this time around. I really would like to say that Tech Lisa, Operational Mgr I was greatly appreciated of how fast your team took care of my vehicle this time around. I really would like to say that Tech Lisa, Operational Mgr of used cars Dean and Lulu from Enterprise car rental helped me as a team to the fullest Thank you More

by peeples_ava Verified Customer Verified Customer

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Moderate Service took longer than I was told. I pulled up for service and no one was there to greet me. I had to leave my car and go inside to tell them I had Service took longer than I was told. I pulled up for service and no one was there to greet me. I had to leave my car and go inside to tell them I had an appointment. I went there during the weekearly morning because my “changr of oil is required” light was on and they turned me away. I had purchased and leased with Honda in the past and the service with Honda was always great I been discouraged with jeep service. More

by Esilva1082 Verified Customer Verified Customer

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Excellent Service at a Great Dealer The service advisor Shawn was knowledgeable, polite, and courteous. The service team there will go out of their way to make sure you get the service t The service advisor Shawn was knowledgeable, polite, and courteous. The service team there will go out of their way to make sure you get the service that you deserve! More

by vduret8 Verified Customer Verified Customer

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Service was awesome Went for an oil change-recall and tire change. Got right in. They walked me over to the restaurant and I sat there for about an hour and then Lisa Went for an oil change-recall and tire change. Got right in. They walked me over to the restaurant and I sat there for about an hour and then Lisa texted me and Johannah got me out the door right away. Service with a smile. More

by ssch81 Verified Customer Verified Customer

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BUMPER 2 BUMPER HONESTY is always 1st when discussing anything within all departments. We have always had exceptional experiences, for few yrs now, from purchasing, r HONESTY is always 1st when discussing anything within all departments. We have always had exceptional experiences, for few yrs now, from purchasing, route maintenance, special orders along with a great meal while waiting! There professionalism is very positive from moment u step into there building, so thank you! CENTRAL CHRYSLER JEEP DODGE OF NORWOOD from the Lubow family More

by NAMI NTA Verified Customer Verified Customer

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Oil Change | Directional Issue This one one busy place. In order to get an appointment on the weekend - I would have had to wait several weeks. I accepted this and scheduled for This one one busy place. In order to get an appointment on the weekend - I would have had to wait several weeks. I accepted this and scheduled for an earlier date, but a week day. Due to too many complications in my schedule, I called and asked (begged) for any available slot on the weekend and the woman on the phone found a slot for me. I was thrilled . However, when I arrived ... I was not listed on their schedule. I was still able to leave my vehicle for an oil change and an issue I'm having with my directional. I was grateful they were able to still fit me in. I left it there and a few hours passed and I got the call that the car (Renegade) was ready for pick up - however, they could not seem to track down the issue with the directional. They ran diagnostics but nothing seemed to be showing up and there were not successful in recreating the issue at the shop. The issue continues. Lisa was very pleasant and throughly explained everything to me. I truly appreciated her help, clarity and patience. More

by timotheysullivan Verified Customer Verified Customer

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