Lisa Dunne | Page 16
Service Advisor
Central Chrysler Jeep Dodge RAM Fiat of Norwood
56 Boston-Providence Turnpike
Norwood, MA 02062
Industry Experience
20 yrs, 5 mos
Specialties & Trainings
CDK Certified
Certified in Jeep, Dodge, Ram and Fiat
247 Reviews
Write a Review247 Reviews of Lisa Dunne
January 21, 2019
Inspection Sticker Excellent service, and they scheduled a recall repair for an item I pointed out while there. I didn't expect to have such an easy discussion over it, Excellent service, and they scheduled a recall repair for an item I pointed out while there. I didn't expect to have such an easy discussion over it, but it was no problem at all. Very rare these days. More
Other Employees Tagged: Amanda
January 14, 2019
Good Service My car lost it's power and I had to tow it to the dealer with no appt. I was told I was on a srtand by appointment as they were booked up for at leas My car lost it's power and I had to tow it to the dealer with no appt. I was told I was on a srtand by appointment as they were booked up for at least a month. However they were able to look at it and fix it within a few days plus gave me a loaner car. Thank you Lisa! More
January 12, 2019
My review Great courteous people. Right expectations settings and meeting them too. I went for the state inspection. I was told it is going to take time and we Great courteous people. Right expectations settings and meeting them too. I went for the state inspection. I was told it is going to take time and we agreed but it was done quickly More
Other Employees Tagged: Shawn Nagle , Johannah Fraenkel
January 11, 2019
Dead key fob Lisa in the Service department was great and explained everything up front to me. My only complaint was that I had to pay $250 to replace the key fob Lisa in the Service department was great and explained everything up front to me. My only complaint was that I had to pay $250 to replace the key fob for a car that is only three years old. More
January 10, 2019
Prompt excellent service from knowledgeable and friendly staff who go the extra mile. Fine service folks who explain the issues and how they will be resolved. from knowledgeable and friendly staff who go the extra mile. Fine service folks who explain the issues and how they will be resolved. More
January 09, 2019
Service Department The dealership was accommodating and extremely pleasant!!! I would highly recommend friends to do business at this dealership. I also appreciate the The dealership was accommodating and extremely pleasant!!! I would highly recommend friends to do business at this dealership. I also appreciate the text messages during time dealership is servicing my vehicle. More
Other Employees Tagged: Adam Silva
January 09, 2019
Awful customer service; awful experience Will NEVER return to this dealership for service or future vehicle purchases. Pricing for any service is absolute robbery. They wanted to charge $150 Will NEVER return to this dealership for service or future vehicle purchases. Pricing for any service is absolute robbery. They wanted to charge $150 just to run a diagnostic test for a notification that popped up regarding a vehicle concern. I needed a new seatbelt and they quoted $650 to replace it- with NO explanation of such an outrageous cost. Also asked if I wanted a tire rotation with my service & didn’t even complete the service!! This is ESPECIALLY true when the customer service does not even try to compensate for their ridiculous charges. When you walk into the service center it’s like you’re walking into a graveyard. No one has a personality and is so robotic and RUDE. Not sure what sort of training these employees go through, but they ALL could use a lesson in customer service. Not one person in that place had a smile or could offer any sort of empathatic nature towards their customers. Would not recommend this place to my worst enemy. Took my car to another shop the very next day. More
January 09, 2019
Awesome work and service!! I would highly recommend this dealership for both buying a vehicle and having service done! I have bought my past 3 Jeep Wranglers and 1 Dodge Ram Tr I would highly recommend this dealership for both buying a vehicle and having service done! I have bought my past 3 Jeep Wranglers and 1 Dodge Ram Truck there! Amazing work and staff!!! More
Other Employees Tagged: Shawn Nagle , Johannah Fraenkel
January 07, 2019
Completely Satisfied Another great visit for service..Door handle problem fixed. Spare key fixed Lisa was a pleasure to talk to. Took good care of me..THANK YOU to all Another great visit for service..Door handle problem fixed. Spare key fixed Lisa was a pleasure to talk to. Took good care of me..THANK YOU to all the GREAT folks at Central Jeep Chrysler Fiat More
January 07, 2019
Service Lisa kept me up to date on what was going on. Price is high but on par with other dealerships. I was told to bring it in on Wednesday and when I arriv Lisa kept me up to date on what was going on. Price is high but on par with other dealerships. I was told to bring it in on Wednesday and when I arrived they told me the appointment was for Thursday. More
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