Lisa Pape | Page 3

Mr. Oliver Michael Grim provided an outstanding vehicle-buying experience for my wife, Pam, and me. From the moment we arrived, he never attempted to “hard sell” us on any particular vehicle. Inste vehicle-buying experience for my wife, Pam, and me. From the moment we arrived, he never attempted to “hard sell” us on any particular vehicle. Instead, he patiently listened to our interests and graciously accommodated every request we made to view or test-drive different vehicles that fit our needs and preferences. Oliver was courteous, professional, and remarkably patient throughout the entire process. At no point did he rush us or make us feel as though we were anything less than valued customers. His calm and respectful demeanor allowed us to explore our options comfortably and make our decision without any pressure. Interestingly, we had no intention of even considering an electric vehicle when we arrived, yet that is exactly what we happily drove home in, our fourth Equinox. Oliver’s knowledge, professionalism, and customer-focused approach helped make that decision possible. Although relatively young and fairly new to his position at Dave Gill Chevrolet, Mr. Grim demonstrated a genuine understanding of exceptional customer service. One quality we especially appreciated was his honesty and eagerness to ensure we received accurate information. If he did not immediately know the answer to one of our questions, he did not pretend otherwise. Instead, he willingly sought guidance from more experienced sales staff to make certain we received the correct information. That level of humility, professionalism, and dedication to customer satisfaction spoke volumes about his character and work ethic. Rather than appearing focused solely on making a sale, Oliver treated us with sincerity, respect, and patience—qualities that are becoming increasingly rare and deeply appreciated. My wife and I left the dealership extremely pleased and fully satisfied with our experience. We never questioned Oliver’s intentions or felt pressured in any way. Instead, we felt supported, respected, and confident in the decision we made on our own terms. We sincerely hope Mr. Grim continues serving customers with the same professionalism and integrity he showed us. We wish him continued success at Dave Gill Chevrolet and highly commend him for a job exceptionally well done. I goes without saying, "Steel sharpens steel", and Mr. Grims had a team of associates that supported him, that made him comfortable at his job, and us as well. The center's atmosphere was very welcoming. Not being attached at the front door as we entered, again, made a difference. This was not our first rodeo with Dave Gill. Service has always been "Top-Notched", from their mechanics service garage to paying for the service with the associates at the registers. Thank you again, Oliver, and Dave Gill personnel. Edwin and Pamela Robinson Proud owners of two Equinoxs More

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Very good service excellent customer care! I recommend the team. 100%!! My overall experience was amazing and the continued support is greatly appreciated I recommend the team. 100%!! My overall experience was amazing and the continued support is greatly appreciated More

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Steve Slon was the best ever sales specialist. . Steve made my experience awesome. It's the perfect car for me. No pressure at all. I truly felt like I made a new friend. Dave Gill is the best pla . Steve made my experience awesome. It's the perfect car for me. No pressure at all. I truly felt like I made a new friend. Dave Gill is the best place to purchase a car. Everyone in there was super nice and the show room is beautiful. Thank you so much for a wonderful experience. I will totally recommend Dave Gill and Steve Slon to anyone looking for that perfect car. Thank you again and again Janie Hacker😊 More

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We had a great experience with Dave Gill Chevrolet and our sales rep, Steve Sloan, is top notch! He was very informative, responsive. competent and personable. Just an all-around great guy. Highly recomme our sales rep, Steve Sloan, is top notch! He was very informative, responsive. competent and personable. Just an all-around great guy. Highly recommend! More

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My experience was amazing, beyond what I would have ever expected on April 25th 2026. I have been shopping around awhile to trade in My 2018 Equinox LT. I came across the website on a Facebook ad, so I chec expected on April 25th 2026. I have been shopping around awhile to trade in My 2018 Equinox LT. I came across the website on a Facebook ad, so I checked out the site and read tons of reviews. After deciding to take a trip down to Dave Gill Chevrolet (I'm from Marion) I got to about Delaware when my brakes had gone out. Hard pedal to push the vacuum pump had gone bad. I sat in a parking lot in Delaware for about an hour. After deciding to just continue to go to Dave Gill I arrived around 12. I ended up talking to Todd Gray as I arrived. We went inside and talked about my needs and wants and what I was interested in. So he grabbed the keys to all the cars and let me check them out myself. He was also training a new guy Ethan. I went back in and filled out an app. Couldn't get anything done with a used car so we had to look at brand new cars. 26 Trax Activ. After running the numbers it just wasnt the right fit. Then we tried a 26 Trailblazer, although I did get approved for it the payment wasnt where I wanted it to be. So I decided to decline the offer. Either Todd or Ethan once ever pushed me into taking the deal or to look at a car I wasnt interested in. So I went back to get into my car to leave and for some odd reason it would not crank over. At this point im frustrated and just wanna leave. So I get ahold of a friend that lives in Columbus to see if he would come help. Inept trying to get the car started no luck. So I had went back to let Todd know I would be back tomorrow Sunday April 26th 2026 to get the car towed. Maybe 20 mins later he came out and said I may be able to get into a lease. Not thinking im gonna even get approved so I said why not let's try it. We'll I ended up getting approved for a 26 Chevy Equinox EV on lease. Best part is they still gave me the same trade in amount I was getting before my car took a crap. My overall experience would be a 10 out of 5 star rating. One of the better dealerships I've dealt with. Kudos to an excellent score to Todd Ethan and Lisa. You all did a phenomenal job. Would recommend them 100000000%. But just remember if the deal doesn't feel right you are obligated to decline it and walk away. Dont put yourself into a bad situation. More

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The dealership went above and beyond! Couldn't be happier! Thanks to Steve and Lisa! Couldn't be happier! Thanks to Steve and Lisa! More

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Great customer service! I have bought multiple cars from DGC and have always had an amazing experience. This go around I had worked with Steve/Lisa and he was very patient w I have bought multiple cars from DGC and have always had an amazing experience. This go around I had worked with Steve/Lisa and he was very patient with me even though it was after hours when I finally made my decision. Will highly recommend this dealership for all your vehicle purchases and services. More

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I had an excellent experience leasing my 2026 Equinox with Ollie. It was quick and stress free and that just doesn’t happen when you purchase a vehicle. Thank you Ollie!! with Ollie. It was quick and stress free and that just doesn’t happen when you purchase a vehicle. Thank you Ollie!! More

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Absolute great experience. From the moment I walked up the stairs, Tracey held the door and welcomed me. She went above and beyond as well as Lisa with getting me in my dream c From the moment I walked up the stairs, Tracey held the door and welcomed me. She went above and beyond as well as Lisa with getting me in my dream car. I would recommend anyone looking for a car, they’ll take great care of you. More

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I had a great experience with Mr. Steve Sloan he's very honest and helpful. Not only give his best to help you with the purchase but he also make sure you satisfy. Thanks again si Steve Sloan he's very honest and helpful. Not only give his best to help you with the purchase but he also make sure you satisfy. Thanks again sir! More

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