Lisa has served Merchants as a Sales Representative since 2008, but has worked in the Automotive Industry for a total of 15 years. Lisa's extensive background as a Sales Representative and past Sales Manager gives her the knowledge and customer service skills to make your next purchase experience a positive one. Highly dedicated to exceeding her customers' wants and needs, Lisa strives to create loyal and satisfied customers. Motto: Dedication to customer satisfaction.
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Write a ReviewDealership Experience
17 yrs, 9 mos
147 Reviews of Lisa Petrucelli
February 16, 2017
What a Great Experience! So many questions answered by Lisa Petrucelli and she got right to work did not waste a minute! I was very happy with my service. Very flexible as my So many questions answered by Lisa Petrucelli and she got right to work did not waste a minute! I was very happy with my service. Very flexible as my daughter was with me and is 19 months old, Merchants itself was accommodating. There was toys for her to play with, books for her to read, popcorn for her to eat and fishes for her to look at! As if that wasn't enough the sales reps went out of their way to bring her Balloons. Steve Coimbria was also very informative and patient as my 19 month old was very into talking to mommy and he loved the songs from Frozen! This is a family oriented place and I appreciated that. More
Other Employees Tagged: Steve Coimbria
February 03, 2017
New Car! Lisa Petrucelli sold me my new car. She listened to what I was really looking for and wanted. She paid attention and helped me with all of my question Lisa Petrucelli sold me my new car. She listened to what I was really looking for and wanted. She paid attention and helped me with all of my questions. She made sure I got what I wanted while still spending my money smartly. Over all a phenomenal experience! More
Other Employees Tagged: Gordon Lewis, Michelle Sereti Mitchell
February 01, 2017
New dodge truck Great service helping us find the truck we wanted . We were there for a few hours and drove away in our new dodge pickup truck !! Great service helping us find the truck we wanted . We were there for a few hours and drove away in our new dodge pickup truck !! More
Other Employees Tagged: Steve Coimbria
January 22, 2017
OUTSTANDING SALES TEAM From the first time meeting Lisa Petrucelli, she made me feel welcomed and put me at ease that this was NOT going to be a business as usual high press From the first time meeting Lisa Petrucelli, she made me feel welcomed and put me at ease that this was NOT going to be a business as usual high pressure sale. Lisa took the time to understand what I was looking for and put me in a super beautiful 2013 Dodge Ram 1500, and the red really works for me. Thank-you Lisa 100% on your knowledge, and professionalism. Also, a 100% shout out to Steve Coimbria, for his knowledge of navigating the financing for my truck. Steve answered all my questions, and I did not once make me feel like I was being strung along. Thank-you Steve. And one more shout out to someone who may not get the recognition she deserves, Cassie, at the front desk who took my calls. Never got the chance to meet this young lady, but her voice is kind and welcoming. 100% to Cassie, and Merchants Auto as a whole. Again thank-you all on a great truck buying experience. More
Other Employees Tagged: Steve Coimbria, Cassie
December 21, 2016
Best car buying experience!! To sum it up in a few words, the staff is the best in experience and getting you where you want to be with a vehicle and financeing. Very friendly. Th To sum it up in a few words, the staff is the best in experience and getting you where you want to be with a vehicle and financeing. Very friendly. Thanks More
Other Employees Tagged: Eric Campbell, Steve Coimbria
December 07, 2016
Awesome This was my first time ever buying a nice car from a dealership and they made it so easy. Everyone explained everything so clearly and if i had any q This was my first time ever buying a nice car from a dealership and they made it so easy. Everyone explained everything so clearly and if i had any questions they answered them perfectly. I'm not even from the area, I had them recommended to me by my aunt and I'm very glad I went there. I ended up buying a 2014 Nissan Sentra. Very happy, thank you! More
Other Employees Tagged: Gordon Lewis
November 27, 2016
Low stress! Perfect! They worked hard to get me what I needed. It was very easy. It was not stressful. There was no judgement for my credit issues. They worked hard to get me what I needed. It was very easy. It was not stressful. There was no judgement for my credit issues. More
Other Employees Tagged: Eric, Gordon
November 16, 2016
Thankful for the amazing crew that helped 'e. Thank you Lisa/Eli and all the staff at Merchants for helping me buy my first car. The staff was welcoming and didn't take advantage of me not knowing Thank you Lisa/Eli and all the staff at Merchants for helping me buy my first car. The staff was welcoming and didn't take advantage of me not knowing tons about cars. More
Other Employees Tagged: Eli Ruiz
November 13, 2016
Easiest buying experience This was an extremely easy and streamlined process. I went in with my parameters for what I could afford and they laid out all my options within my pr This was an extremely easy and streamlined process. I went in with my parameters for what I could afford and they laid out all my options within my price range. I got to experience each vehicle within my budget and couldn't be happier with the result. Big thanks to Lisa for making the visit as seamless as possible without hassling me about anything. The whole experience was about what I wanted and they made it happen. More
Other Employees Tagged: Timothy Randlett
November 02, 2016
Excellent Experience I bought a car this week and was very pleased with my experience. It was quick and easy. I got a free car starter, floor mats and a oil change. I love I bought a car this week and was very pleased with my experience. It was quick and easy. I got a free car starter, floor mats and a oil change. I love my car and got a great deal. I would highly recommend Merchants to any one. Lisa and Steve were wonderful to work with also. Five stars! More
Other Employees Tagged: Steve Coimbria

