Lisa Rice | Page 70

Terrible Experience at Stingray Chevrolet It was simply terrible. Needing to edit a week for an oil change when there are ships that you can drive into with no appointment - simply ridiculous. It was simply terrible. Needing to edit a week for an oil change when there are ships that you can drive into with no appointment - simply ridiculous. Then being told, in the sweltering heat of Florida, that a GM defective A/C could in a Tahoe LTZ not be fixed for another week, requiring my wife and children to use a car with no A/C - outrageous! Then forcing my wife with a weeks long appointment to wait 45 minutes before taking care of her, then keeping the car for 2 days and returning it with NO gas and mud-dirty - absolutely anti-customer. Guess buy 12 GM new vehicles in my life and 4 from Stingray meant my wife/family should be harassed. Now, after all the insults and injury - the A/C unit is still not functioning correctly! More

by JMCDONOUGH2 Verified Customer Verified Customer

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Service for 2017 Malibu. I drive 20 miles one way to go to Stingray and pass two other GM dealers. Have tried them both and they do not compare to Stingray and ther service. I drive 20 miles one way to go to Stingray and pass two other GM dealers. Have tried them both and they do not compare to Stingray and ther service. I will continue to use them and recommend them to everyone. More

by SLABNTE Verified Customer Verified Customer

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Happy Very happy when I purchased my new car with Sales, fiance and service all were great. No problems at all. Fermin was awesome when we called him. Very happy when I purchased my new car with Sales, fiance and service all were great. No problems at all. Fermin was awesome when we called him. Justin explained our deal in finance. Over all experience was great More

by CHAR617 Verified Customer Verified Customer

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Top Rated Dealer followed By Top Rated Service Department. Stingray Chevrolet are always extra attentive when i take my Corvette there for Service. I would recommend them for Service and sales, as they know t Stingray Chevrolet are always extra attentive when i take my Corvette there for Service. I would recommend them for Service and sales, as they know their department and always look after the customer. More

by PRESTIGEDIRECT Verified Customer Verified Customer

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Dreamy I came in Saturday hoping to Buy a New Car. I met Matt and he walked me through my possibly difficult deal so smooth. Matt is outstanding and is an As I came in Saturday hoping to Buy a New Car. I met Matt and he walked me through my possibly difficult deal so smooth. Matt is outstanding and is an Asset to Stingray Chevrolet. I now have an Awesome Equinox named Dreamy! Thanks will tell Everyone! Lisa More

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Worse Service Department This has to be the worst service department out all dealers!!!! Car had about 4,800 miles and had to take it to them due to bad alignment, vibration This has to be the worst service department out all dealers!!!! Car had about 4,800 miles and had to take it to them due to bad alignment, vibration while braking (above 45 mph ) and sound coming from the front on the car. Left if for 4 days and they call to inform that car had a nail on one of the tires, told them ok to go ahead and patch it and asked if they had any luck finding the issues and told me that they needed more time to find what was written and told them ok. Never got a call back telling that the car was ready for pick up, so I drove there (45 min away) to find out that their so called TECH couldn’t replicated any of the symptoms. How in xxxx you cant replicated a sound and vibration that everyone that sits on my car can hear and feel. So, I decided to take the car (2018 corvette z06 ) home that day. Couple weeks passed and car got worse, so there again I was driving back to the dealership, but this time decided to speak with the service manager (Justin ) and explained my situation and he told me that more likely the brake rotors needed change. 4 days passed and called back an a lady on the service department answered my call, I polite asked her what was the status of my car but informed me that only the advisor that helped was able to see or tell me that was going on, and by the way he is off today (friday) until monday, so you have to wait until he comes back. Car is still on their hands and hopefully Justin comes back, so I can find out what is wrong with my car. FYI—-this is not expressing how bad they treated, disrespect and miss informed me all along. Also, they so called TECH smoked inside my car and had to get it detailed next day due to the fact that my wife is extremely allergic. WILL NEVER IN MY LIFE DO BUSINESS WITH A COMPANY THAT HIRES BAD CUSTOMER SERVICE REPS. More

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