Lisa Rubendunst | Page 11

Excellent service & accommodated my request to return to have front car mats cleaned as I wait. have front car mats cleaned as I wait. More

by Lady Di Verified Customer Verified Customer

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Great dealership to deal with. Everything done so nicely and professionally. Loving my new car. Everything done so nicely and professionally. Loving my new car. More

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Mr Jason Peters has a great personality ! Also , he is a knowledgeable person regarding all types Lexuses ! I know Mr . Jason more than five (5) years! Also , he is a knowledgeable person regarding all types Lexuses ! I know Mr . Jason more than five (5) years! More

by OLGASUORWY Verified Customer Verified Customer

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Lisa is very courteous, friendly, efficient, timely in reporting back eta / status of my car completion. reporting back eta / status of my car completion. More

by CPAPE03 Verified Customer Verified Customer

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Lisa has been very responsive and helped us get our car issues taken care of. issues taken care of. More

by ukiegeo Verified Customer Verified Customer

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Went in for service on our Lexus RX 350. The outside group seemed confused about appointments and why you were there. After that experience everything was fine. The outside group seemed confused about appointments and why you were there. After that experience everything was fine. More

by FOREJOEB Verified Customer Verified Customer

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I had a great experience with Lexus of Sarasota at my first return service. Everybody was friendly, professional and timily. I loved the video sent by the tech while our GX 460 was up on the rack, giving first return service. Everybody was friendly, professional and timily. I loved the video sent by the tech while our GX 460 was up on the rack, giving us a thorough walk around. (NICE TOUCH) I appreciated Phill, our service advisor lining us up with a loner vehicle as they did not want to rush the process. All in all I couldn't have asked for any better experience keep up the good work Lexus of Sarasota. Thank you Mike M More

by mikeron3 Verified Customer Verified Customer

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Lisa is the best! Excellent service department. 3rd Lexus we bought from Wilde n have been happy with all of them Excellent service department. 3rd Lexus we bought from Wilde n have been happy with all of them More

by WIGGINSJAMES Verified Customer Verified Customer

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I scheduled for my maintainance and was told it would take 3 hours. So I asked for a car loaner which evidently is available on Wednesday's, it took me a while to get an appointment. Got there and was t take 3 hours. So I asked for a car loaner which evidently is available on Wednesday's, it took me a while to get an appointment. Got there and was told I only needed a tire rotation and that the car was due back at 5:00. I would have rather sat in your lounge and waited for my car. It was a real hardship! I was not at all happy with the way Lisa explained how the dynamics would work out, but then she accommodated my service that had to be done and the return loaner car time. Lexus should have told me what type of service I was to have done and then explain in detail how the loaner car works, so I could plan my work day around the proper information involving my service. More

by Ruth Verified Customer Verified Customer

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Very friendly & efficient staff & workers and comfortable waiting areas both inside & outside with free be beverages & cookies & snacks! waiting areas both inside & outside with free be beverages & cookies & snacks! More

by MOREYRS55 Verified Customer Verified Customer

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