Lisa is great.
Always efficient, affable, and accommodating. The folks who work on the car seem to know what they’re doing, judging by the fact that my Leaf always
Always efficient, affable, and accommodating. The folks who work on the car seem to know what they’re doing, judging by the fact that my Leaf always runs like a top. I only wish they spoke slower and were more instructive in those little video clips they’re now making and emailing to customers. Those certainly are helpful, just hard to understand. One more minor criticism: it would be great if the dealership’s entire staff were better informed about the EV production scenario nationwide and in VT. How is Nissan selling? What new EV models are coming down the pike in future years, and what about their charging plugs (will Nissan’s EVs keep the ChadeMo version or go with something else? That kind of thing. This stuff’s important. Could Nissan Corp. be playing its cards too close to its chest?
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by attfoulds
Verified Customer
Verified Customer
Service Price Transparency
Jul 01, 2026 -
Garvey Nissan responded
Thank you so much for your thoughtful review! We're delighted to hear that Lisa consistently provides efficient, friendly, and accommodating service, and that our technicians continue to keep your LEAF running at its best. We also sincerely appreciate your constructive feedback. Your comments about the inspection videos are valuable, and we'll share them with our service team so they can work on speaking more clearly and providing even more helpful explanations. We also understand your interest in the future of Nissan EVs and the rapidly evolving electric vehicle landscape. It's an exciting time for EV technology, and while manufacturers don't always share future product details until they're ready, we agree that staying informed is important. We'll continue working to keep our team as knowledgeable as possible so we can better answer those questions as new information becomes available. Thank you again for your continued trust and for taking the time to share such thoughtful feedback. We look forward to seeing you again at your next visit!
Kennedy was nice and polite and answered all my questions
and explained everything to me.
and explained everything to me.
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by simonmeister
Verified Customer
Verified Customer
Service Price Transparency
Jun 24, 2026 -
Garvey Nissan responded
Thank you for your kind review! We're glad to hear Kennedy was friendly, courteous, and took the time to answer all of your questions. Providing clear communication and excellent service is what we strive for, and we'll be sure to share your feedback with Kennedy. We appreciate your business and look forward to seeing you again at Garvey Nissan!
Frankie was great in the salesman .
I love this dealership . I got what I wanted in a in a car and the right color
I love this dealership . I got what I wanted in a in a car and the right color
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by Sallyb528
Jan 28, 2026 -
Garvey Nissan responded
Thank you so much for the kind review! We’re thrilled to hear that Frankie helped you get exactly what you wanted — right down to the perfect color. We appreciate you choosing Garvey Nissan and hope you’re loving your new car!
Seems a bit predatory.
$ 157 to read a code -takes a minute and free at auto parts stores. No customers at service. Maybe the word is out.
$ 157 to read a code -takes a minute and free at auto parts stores. No customers at service. Maybe the word is out.
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by Just off warranty
Service Price Transparency
Other Employees Tagged:
George Goodwin
Oct 14, 2025 -
Garvey Nissan responded
Good morning,
We’re sorry to hear you left feeling that way. Our diagnostic fee covers not just reading the code, but the professional time and equipment needed to determine the underlying cause of the issue — something that goes beyond what a basic code reader can provide. We always strive to be transparent about pricing and appreciate you stopping by to speak with our team.
If you’d like to discuss your experience further or have any remaining concerns, please don’t hesitate to reach out to our Service Manager directly at 802-775-2355. We’d be happy to talk things through.
Oct 20, 2025 -
Garvey Nissan responded
If you’d like to discuss your experience further or have any remaining concerns, please don’t hesitate to reach out to our Service Manager directly at 802-775-2355.
Oct 16, 2025 -
Just off warranty responded
Under powertrain warranty. Malfunction indicator light is powertrain. Should be no cost. Nissan and/or other dealers may help provide clarity.
I love Kody, and never had issues with vehicle sales, but
the service department could really use some help. The women is very rude.
the service department could really use some help. The women is very rude.
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by D
Service Price Transparency
Other Employees Tagged:
Kody Badgley, Trevor Goodwin
Dec 03, 2024 -
Garvey Nissan responded
D, we’re sorry about your experience as our store. We’d like to look into your visit to investigate what happened and talk with you about finding a resolution that works for both of us. Please leave your name and a number we can reach you at, or feel free to call us at 802-683-2872 and ask for Corey, our Service Manager. Thank you.
Garvey Nissan helped me so much with the purchase of my
car! Very helpful! Thank you so much!
car! Very helpful! Thank you so much!
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by hannahtroumbley
Sep 09, 2024 -
Garvey Nissan responded
Hannah, thank you for your kind review! We're glad that our team made it so easy to get in the driver's seat of a new vehicle. Enjoy your new ride!!
Staff is incredibly helpful, knowledgeable, and
personable. No pressure, no hidden fees, and most importantly no bate and switch swindling! Quick, easy, hassle free. Josh Eugair was a fantastic sal
personable. No pressure, no hidden fees, and most importantly no bate and switch swindling! Quick, easy, hassle free. Josh Eugair was a fantastic salesman/EV specialist. Two thumbs up!
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by TCatellier
Aug 26, 2024 -
Garvey Nissan responded
Thank you for your wonderful review! We're glad that your sales experience with Josh was so amazing without any hassle. Enjoy your new ride!!
I had a great experience at Garvey Nissan in Clarendon
VT. Josh Eugair was the Sales specialist who provided extensive knowledge regarding both of the cars that I was interested in. The process was seaml
VT. Josh Eugair was the Sales specialist who provided extensive knowledge regarding both of the cars that I was interested in. The process was seamless, as he took his time with all the details envolved and ensured I was very happy with the end result. I will certainly be returning back to Nissan, as all of the departments have been very helpful. Thank you Josh!
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by Lmaxham
Mar 01, 2024 -
Garvey Nissan responded
Thanks so much for your kind review! We're happy to hear that Josh was informative and thorough so that you were completely comfortable with your purchase at the end of the process. Enjoy your new ride!!
Amelia and all the staff at Garvey Nissan are
exceptional. Very professional and kind. I highly recommend them if you are in the market to purchase a new vehicle.
exceptional. Very professional and kind. I highly recommend them if you are in the market to purchase a new vehicle.
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by brian.trudo
Dec 12, 2023 -
Garvey Nissan responded
Brian, thank you very much for your review! We're thrilled that Amelia and the rest of the staff have made every visit to us an example of excellence. We appreciate your business!!
Dec 13, 2023 -
brian.trudo responded
You are very welcome. It's an honor to do business with good people!
Garvey Nissan’s Negligence Could Have Killed Us
We
would never, ever purchase another vehicle from Garvey Nissan. Our SUV has been in for service countless times, and the worst part is dealing with th
would never, ever purchase another vehicle from Garvey Nissan. Our SUV has been in for service countless times, and the worst part is dealing with the utterly inept service department. Every time you call, your call just goes to voicemail. There are never any loaner vehicles available and communication is disgustingly horrible. There are so many better dealerships with work with, we would never transact with this third rate dealership again.
Although our experiences have been atrocious, I’m now forced to leave a review because Garvey’s most recent negligence could have KILLED US.
Last week, we brought our (Garvey-purchased) 2021 Nissan SUV into a local tire shop to have snow tires put on. We were informed that the front wheel bearing was dangerously loose. This was never disclosed during our last service appointment at Garvey. We don’t know if the issue didn’t exist then, or if it just wasn’t checked. Given Garvey’s incompetence, we suspect the latter. We immediately called Garvey (straight to voicemail) to get the vehicle in for repair. When they returned our call, we were told to “drive at our own risk” instead of being told to immediately bring the vehicle in and being given a loaner while Garvey waited for parts. We loss use of the vehicle while the vehicle sat in our garage waiting to be fixed. They serviced the vehicle and supposedly made the necessary “repairs.”
Here’s where it gets negligent and dangerous - we were given the vehicle back in a state that was not suitable or safe for driving. We picked up the vehicle and while driving it home, we detected a grinding noise. We took the vehicle out later in the day and not only did the grinding persist, the brakes began failing. We needed to press the brakes very hard for the vehicle to even begin slowing, and even then they were delayed and malfunctioning. After Garvey worked on the vehicle, the brakes were severely and dangerously delayed. The “ABS Malfunction” and “AWD System Failure” lights came on.
After we felt that we could get into a terrible accident with the vehicle in its current state, we immediately took it home and contacted Garvey. We noticed the vehicle was leaking a goopy, dark oil from the wheel area all over our garage. Garvey took the vehicle back in, but never disclosed what they did wrong. They said they’d need to “mail” us the service documentation. They refused to apologize for their negligence or make this right in any way.
WHY DID GARVEY RELEASE A VEHICLE TO US THAT WAS UNSAFE TO DRIVE? Why did Garvey not test drive our vehicle before risking our lives? This demonstrates the Garvey ethos - risk the lives of customers in the name of incompetence and negligence. This is shameful and the fact that our lives were put at risk is unforgivable. This dealership needs to lose its affiliation with Nissan.
We don’t feel it’s safe to purchase/service a vehicle at Garvey Nissan. The employees are inept and the fact that we could have been killed due to their negligence is outrageous.
Would you take a risk with Garvey Nissan?
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by Joan C
Service Price Transparency
Other Employees Tagged:
George Goodwin
Nov 22, 2023 -
Garvey Nissan responded
Joan, although this was a unfortunate situation, we did our best to fix the problem in a timely manner during which Nissan covered all costs and did provide you with alternative transportation. The owner has reached out and left you a voice mail, and we hope you get back to us so we can further discuss your dissatisfaction in hopes we can make this right. Thank you.
Nov 22, 2023 -
Garvey Nissan responded
Joan, our owner did reach out to the phone number on file with us from your last service visit. If you have updated your number, please contact us and let us know so that we can get that squared away while we discuss the rest of your experience.
I want to note, for any other readers who have seen your review and are worried, that there are some inaccuracies in your review that we feel we need to rectify. While you state that your local shop identified a loose ball joint, when we took your vehicle in we found the issue to actually be bad wheel bearings, which we replaced under warranty, at no cost to you. The tech test drove the vehicle and found no further issues. When your drive home resulted in further concerns, we again took in the vehicle and replaced the wheel bearing, boot, rotor, and anti-skid sensor, again all under warranty.
We admit that we did not have any service loaners available, but we did pay for a rental vehicle for you so that you were not left without transportation while your vehicle was in our care. We did have to mail documentation to you, but this was discussed with you prior to the work being authorized and you agreed to that course of action so that we could work as fast as possible to get your vehicle back on the road.
We understand that this has been a rough experience for you, through no fault of our own or yours - sometimes, things wear out on vehicles, and we have taken every measure to take care of your vehicle as soon as an issue is brought to our attention. We're sorry that you feel the need to lash out at us, and again, we want to discuss the matter with you to put you at ease. Thank you.
Nov 22, 2023 -
Joan C responded
I’ve received no voicemail from the owner. To clarify, you covered the repairs at “no cost” because YOU incorrectly “repaired” the vehicle and released it to me in a dangerous state. Shame on you for once again taking no responsibility. This is a typical Garvey response, and this is why I would never recommend Garvey Nissan to even my worst enemy. Awful!
Dec 05, 2023 -
Joan C responded
WRONG.
Please do not share inaccurate information.
You NEVER attempted to contact me. I have had one phone number on file since I purchased my vehicle. So you are either lying about leaving me a “voicemail”, or you left a voicemail with a wrong phone number. Which one is it? Is this another instance of ineptitude, or is this a demonstration of Garvey’s dishonesty!? Either way, it’s a joke.
Secondly, I received confirmation from the BBB that Garvey Nissan hasn’t responded to my complaint. Only dishonest, shady businesses don’t respond to the BBB. Is this common practice at Garvey, or was the ball just dropped again?
Furthermore, you cannot deny the fact that you released a vehicle to a customer that was NOT safe to drive. That is what’s at issue here. You can blather on all you want about how you went “out of your way” to provide a loaner vehicle (by the way, I had to get a RIDE to Enterprise and you did such a poor job at coordinating the rental vehicle that Enterprise asked for MY credit card information when I arrived) but at the end of the day, Garvey could have killed me.
You’ve taken NO responsibility for your negligence, you have NOT contacted me and you are lying to the public. Shame on Garvey Nissan. A garbage response by a garbage dealership.