Liz Perez

i was forced to purchase a warranty on a vehicle which is illegal! The price of the car changed twice. Listed at 23k somehow it got moved to 25k then discounted to 20k but then added the warranty etc snd oth illegal! The price of the car changed twice. Listed at 23k somehow it got moved to 25k then discounted to 20k but then added the warranty etc snd other fees and ended up over 30k. Communication on that was horrible. My sales rep communication was horrible. Never followed up, never calls or texts back. I really wanted this car, he told me he would let me know the approval and he never called or texted. I had to call and speak with the sales manager to get the deal done. We are still waiting on an update concerning issues with the car after the purchase. Car needs new brakes and its not even been a week into the purchase. Been back to the dealership twice and still no updates no communication about what the cars issues. Sales Manager got the job done, the rep was not good at all. The whole experience is not bad but most of it was just not good More

by mcneesecleaning Verified Customer Verified Customer

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Service was great. Easy to make an appointment online. Service did not take long and there was no pressure to agree to other maintenance. Easy to make an appointment online. Service did not take long and there was no pressure to agree to other maintenance. More

by knicolebullock Verified Customer Verified Customer

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Great service writer very cordial and very nice the technician was incredibly nice and efficient very pleasant experience from all your staff technician was incredibly nice and efficient very pleasant experience from all your staff More

by GTX_196900 Verified Customer Verified Customer

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Absolutely amazing service! ! The entire team is incredible to work with and I love VW of Tampa. ! The entire team is incredible to work with and I love VW of Tampa. More

by gwrogers9818 Verified Customer Verified Customer

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The dealership is fine. Reps are courteous and knowledgeable. I used my free oil change. Reps are courteous and knowledgeable. I used my free oil change. More

by dwatts1956 Verified Customer Verified Customer

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Great communication and customer service. I was in and out in no time at all. Waiting area was very clean and even offered snacks and coffee. I was in and out in no time at all. Waiting area was very clean and even offered snacks and coffee. More

by epep34 Verified Customer Verified Customer

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Extremely good service and welcoming environment. Accommodations were excellent and the new building is wonderful Accommodations were excellent and the new building is wonderful More

by ZEKOLETTIS Verified Customer Verified Customer

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Eddie went above and beyond to help me, great service, he took the time, and took care of my needs, THANK YOU! Best experience on a dealership took the time, and took care of my needs, THANK YOU! Best experience on a dealership More

by vickypoint Verified Customer Verified Customer

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They were very attentive & very pleasant, customer service I would say was a 10/10 & I will be coming back service I would say was a 10/10 & I will be coming back More

by NESTORHECHAVARRIA Verified Customer Verified Customer

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Please write at least 15 words for the dealership no money money money yes yes yes money money money yes yes yes More

by candacejones389 Verified Customer Verified Customer

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