Lizzy Spitzmiller
Lizzy Spitzmiller at Mercedes-Benz of Columbus

Lizzy Spitzmiller | Page 11

Service and Parts Director

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

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4.9
300 Reviews

Dealership Experience

10 yrs, 7 mos

4.9

300 Reviews

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300 Reviews of Lizzy Spitzmiller

November 12, 2021

Dealership Rating
Employee Rating

Great customer service. Did a good job on my van. They know what’s wrong with the van and fixed it perfectly. More

by Phuc Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington , RJ Campbell, Lauren Farthing, Nadie Martin

Nov 15, 2021

Mercedes-Benz of Columbus responded

Thank you so much Phuc Nguyen, for sharing your feedback about your service experience. Please don't hesitate to reach back out to us if there is anything else we can do for you. We look forward to continue servicing your needs!

November 08, 2021

Dealership Rating
Employee Rating

This dealership is excellent and the service department does a great job and is timely with service More

by MHBICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing

Nov 08, 2021

Mercedes-Benz of Columbus responded

Thank you MHBICE, for your feedback! We will be sure to pass on your kind words. Please don't hesitate to reach out if there is anything else we can assist you with.

November 06, 2021

Dealership Rating
Employee Rating

100% Excellent services; LAUREN & entire maintenance staff, administrative staff, CEO (a lovely personality), salesmen & women, and part-time assistants Mike Willoughby & others for picking up & return More

by REESE6363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington , RJ Campbell, Lauren Farthing

Nov 08, 2021

Mercedes-Benz of Columbus responded

Dr. Green-Reese - Thank you so much for taking the time to share about your 9+ years of experiences with our dealership. We are delighted to hear about your feedback and thank you for being a loyal customer all these years. We hope that you are healing well and please don't hesitate to reach out to us if there is anything else we can do for you. We look forward to seeing you at your next visit :)

November 03, 2021

Dealership Rating
Employee Rating

Great service to the people and the public all the clerks were aware of things More

by jay74chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2021

Mercedes-Benz of Columbus responded

Thank you for your feedback jay74chevy!

October 29, 2021

Dealership Rating
Employee Rating

TrustworthyCaringEager to pleaseNo pushy sales Trustworthy Caring Eager to please No pushy sales people Stellar reputation Friendly but business-like More

by EDSTAPLES
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Earnest Jenkins , Lauren Farthing

Nov 01, 2021

Mercedes-Benz of Columbus responded

EDSTAPLES, thank you so much for your feedback. We will be sure to pass on your kind words! Please let us know if there is anything else we can do for you :)

October 29, 2021

Dealership Rating
Employee Rating

Great service writers , techs understand my sprinter problems and repair quickly facility very clean for customers comfort More

by gettysjb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing

Oct 29, 2021

Mercedes-Benz of Columbus responded

Gettysjb, thank you so much for your feedback! We look forward to seeing you at your next visit,

October 28, 2021

Dealership Rating
Employee Rating

I had my air compressor replaced and when I got it back still didn’t work More

by tford165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 29, 2021

Mercedes-Benz of Columbus responded

Tford165, we understand that you have spoken with Lizzie and your was resolved. Please don't hesitate to reach out to us if there is anything we can further help you with.

October 26, 2021

Dealership Rating
Employee Rating

My service was scheduled a month out no loaner vehicle. I have a 2021 cle 350 it want completed so I’ll have to be inconvenienced without a car for a second time No wash More

by CASSIECOBB86
Recommend Dealer
No
Oct 26, 2021

Mercedes-Benz of Columbus responded

Dear CASSIECOBB86, thank you for your feedback. Like many businesses today, we are constantly working on ways to navigate shortages in staff, materials needed to repair/service vehicles, and lack of inventory (for use in our loaner program). Your feedback helps us identify areas of our business that we need to improve and we would love to speak with you in more detail. Please give Nadie Martin a call when we get a moment (706) 256-6100. We look forward to speaking with you soon.

October 26, 2021

Dealership Rating
Employee Rating

Lizzy was very courteous, professional and efficient with my service management. The maintenance recall was also timely and efficient. Excellent overall! Thank you More

by fmoorefarm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 27, 2021

Mercedes-Benz of Columbus responded

Thank you for sharing about your experience with Lizzy! We look forward to continue servicing your needs in the future.

October 23, 2021

Dealership Rating
Employee Rating

The services was done in a timely manner. The staff were very helpful. Keep it up. More

by PHPATEL2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing

Oct 25, 2021

Mercedes-Benz of Columbus responded

PHPATEL2002, we are delighted to hear your feedback! Thank. you for sharing!

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