Lizzy Spitzmiller
Lizzy Spitzmiller at Mercedes-Benz of Columbus

Lizzy Spitzmiller | Page 11

Service and Parts Director

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

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4.9
296 Reviews

Dealership Experience

10 yrs, 5 mos

4.9

296 Reviews

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296 Reviews of Lizzy Spitzmiller

October 29, 2021

Dealership Rating
Employee Rating

TrustworthyCaringEager to pleaseNo pushy sales Trustworthy Caring Eager to please No pushy sales people Stellar reputation Friendly but business-like More

by EDSTAPLES
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Earnest Jenkins , Lauren Farthing

Nov 01, 2021

Mercedes-Benz of Columbus responded

EDSTAPLES, thank you so much for your feedback. We will be sure to pass on your kind words! Please let us know if there is anything else we can do for you :)

October 29, 2021

Dealership Rating
Employee Rating

Great service writers , techs understand my sprinter problems and repair quickly facility very clean for customers comfort More

by gettysjb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing

Oct 29, 2021

Mercedes-Benz of Columbus responded

Gettysjb, thank you so much for your feedback! We look forward to seeing you at your next visit,

October 28, 2021

Dealership Rating
Employee Rating

I had my air compressor replaced and when I got it back still didn’t work More

by tford165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 29, 2021

Mercedes-Benz of Columbus responded

Tford165, we understand that you have spoken with Lizzie and your was resolved. Please don't hesitate to reach out to us if there is anything we can further help you with.

October 26, 2021

Dealership Rating
Employee Rating

My service was scheduled a month out no loaner vehicle. I have a 2021 cle 350 it want completed so I’ll have to be inconvenienced without a car for a second time No wash More

by CASSIECOBB86
Recommend Dealer
No
Oct 26, 2021

Mercedes-Benz of Columbus responded

Dear CASSIECOBB86, thank you for your feedback. Like many businesses today, we are constantly working on ways to navigate shortages in staff, materials needed to repair/service vehicles, and lack of inventory (for use in our loaner program). Your feedback helps us identify areas of our business that we need to improve and we would love to speak with you in more detail. Please give Nadie Martin a call when we get a moment (706) 256-6100. We look forward to speaking with you soon.

October 26, 2021

Dealership Rating
Employee Rating

Lizzy was very courteous, professional and efficient with my service management. The maintenance recall was also timely and efficient. Excellent overall! Thank you More

by fmoorefarm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 27, 2021

Mercedes-Benz of Columbus responded

Thank you for sharing about your experience with Lizzy! We look forward to continue servicing your needs in the future.

October 23, 2021

Dealership Rating
Employee Rating

The services was done in a timely manner. The staff were very helpful. Keep it up. More

by PHPATEL2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing

Oct 25, 2021

Mercedes-Benz of Columbus responded

PHPATEL2002, we are delighted to hear your feedback! Thank. you for sharing!

October 22, 2021

Dealership Rating
Employee Rating

They were great and answered all my questions . They were all nice and also polite More

by nashbarbaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing

Oct 25, 2021

Mercedes-Benz of Columbus responded

Thank you so much for your feedback! We look forward to your next visit!

October 21, 2021

Dealership Rating
Employee Rating

The service department is where this place keeps people coming back. My vehicle was completed in a timely manner and was clean when I got it back. The service shuttle driver, Jasmine, was extremely persona More

by Nate1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jasmine the Shuttle driver

Oct 21, 2021

Mercedes-Benz of Columbus responded

Thank you Nate1 for sharing your feedback with Jasmine! She is a true asset to our team and we are delighted to hear about your experience. We will be sure to let her know, and don't hesitate to reach out if there is anything else we can do for you :)

October 19, 2021

Dealership Rating
Employee Rating

The service team was very professional; they worked me into the schedule; dropped me off at home and picked me up and brought me back to get my car; I was called with an explanation and recommendations ab More

by rosalynshavers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2021

Mercedes-Benz of Columbus responded

Rosalynshavers, we sincerely appreciate you taking the time to share about your experience with Lizzy! We are happy to hear your feedback and look forward to continuing to service your needs in the future. Please let us know if there is anything else we can do for you!

October 15, 2021

Dealership Rating
Employee Rating

Great professional and friendly service. The wait time was minimum. An explanation of recommendations was shared with me. More

by GHY1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing

Oct 19, 2021

Mercedes-Benz of Columbus responded

GHY1214, thank you for the feedback. Please let us know if there is anything else we can do for you.

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