Great customer service. Did a good job on my van. They
know what’s wrong with the van and fixed it perfectly.
know what’s wrong with the van and fixed it perfectly.
More
by Phuc Nguyen
Verified Customer
Verified Customer
Nov 15, 2021 -
Mercedes-Benz of Columbus responded
Thank you so much Phuc Nguyen, for sharing your feedback about your service experience. Please don't hesitate to reach back out to us if there is anything else we can do for you. We look forward to continue servicing your needs!
This dealership is excellent and the service department
does a great job and is timely with service
does a great job and is timely with service
More
by MHBICE
Verified Customer
Verified Customer
Other Employees Tagged:
Lauren Farthing
Nov 08, 2021 -
Mercedes-Benz of Columbus responded
Thank you MHBICE, for your feedback! We will be sure to pass on your kind words. Please don't hesitate to reach out if there is anything else we can assist you with.
100% Excellent services; LAUREN & entire maintenance
staff, administrative staff,
CEO (a lovely personality), salesmen & women, and part-time assistants Mike Willoughby & others for picking up & return
staff, administrative staff,
CEO (a lovely personality), salesmen & women, and part-time assistants Mike Willoughby & others for picking up & returning my car during my illnesses. I am proud to be one of their customers from Americus, Georgia for over 9 nine years. I am always pleased with their services during the completion of my services. They are wonderful!
Shirley Green-Reese, Ph.D.
Professor / Educational Administrator
More
by REESE6363
Verified Customer
Verified Customer
Nov 08, 2021 -
Mercedes-Benz of Columbus responded
Dr. Green-Reese - Thank you so much for taking the time to share about your 9+ years of experiences with our dealership. We are delighted to hear about your feedback and thank you for being a loyal customer all these years. We hope that you are healing well and please don't hesitate to reach out to us if there is anything else we can do for you. We look forward to seeing you at your next visit :)
Great service to the people and the public all the clerks
were aware of things
were aware of things
More
by jay74chevy
Verified Customer
Verified Customer
Nov 08, 2021 -
Mercedes-Benz of Columbus responded
Thank you for your feedback jay74chevy!
TrustworthyCaringEager to pleaseNo pushy sales
Trustworthy
Caring
Eager to please
No pushy sales people
Stellar reputation
Friendly but business-like
Trustworthy
Caring
Eager to please
No pushy sales people
Stellar reputation
Friendly but business-like
More
by EDSTAPLES
Verified Customer
Verified Customer
Nov 01, 2021 -
Mercedes-Benz of Columbus responded
EDSTAPLES, thank you so much for your feedback. We will be sure to pass on your kind words! Please let us know if there is anything else we can do for you :)
Great service writers , techs understand my sprinter
problems and repair quickly facility very clean for customers comfort
problems and repair quickly facility very clean for customers comfort
More
by gettysjb
Verified Customer
Verified Customer
Other Employees Tagged:
Lauren Farthing
Oct 29, 2021 -
Mercedes-Benz of Columbus responded
Gettysjb, thank you so much for your feedback! We look forward to seeing you at your next visit,
I had my air compressor replaced and when I got it back
still didn’t work
still didn’t work
More
by tford165
Verified Customer
Verified Customer
Oct 29, 2021 -
Mercedes-Benz of Columbus responded
Tford165, we understand that you have spoken with Lizzie and your was resolved. Please don't hesitate to reach out to us if there is anything we can further help you with.
My service was scheduled a month out no loaner vehicle. I
have a 2021 cle 350 it want completed so I’ll have to be inconvenienced without a car for a second time
No wash
have a 2021 cle 350 it want completed so I’ll have to be inconvenienced without a car for a second time
No wash
More
by CASSIECOBB86
Verified Customer
Verified Customer
Oct 26, 2021 -
Mercedes-Benz of Columbus responded
Dear CASSIECOBB86, thank you for your feedback. Like many businesses today, we are constantly working on ways to navigate shortages in staff, materials needed to repair/service vehicles, and lack of inventory (for use in our loaner program). Your feedback helps us identify areas of our business that we need to improve and we would love to speak with you in more detail. Please give Nadie Martin a call when we get a moment (706) 256-6100. We look forward to speaking with you soon.
Lizzy was very courteous, professional and efficient with
my service management. The maintenance recall was also timely and efficient. Excellent overall! Thank you
my service management. The maintenance recall was also timely and efficient. Excellent overall! Thank you
More
by fmoorefarm
Verified Customer
Verified Customer
Oct 27, 2021 -
Mercedes-Benz of Columbus responded
Thank you for sharing about your experience with Lizzy! We look forward to continue servicing your needs in the future.
The services was done in a timely manner. The staff were
very helpful. Keep it up.
very helpful. Keep it up.
More
by PHPATEL2002
Verified Customer
Verified Customer
Other Employees Tagged:
Lauren Farthing
Oct 25, 2021 -
Mercedes-Benz of Columbus responded
PHPATEL2002, we are delighted to hear your feedback! Thank. you for sharing!