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Lizzy Spitzmiller
Lizzy Spitzmiller at Mercedes-Benz of Columbus

Lizzy Spitzmiller | Page 10

Service and Parts Director

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

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4.9
300 Reviews

Dealership Experience

10 yrs, 7 mos

4.9

300 Reviews

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300 Reviews of Lizzy Spitzmiller

January 24, 2022

Dealership Rating
Employee Rating

Liszt was outstanding and delivered the upmost rating in customer service. Staff member in the service department also was outstanding More

by tmoore9656
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 26, 2022

Mercedes-Benz of Columbus responded

Tmoore9656, thank you so much for sharing about your experience with Lizzy! We are delighted your expectations were exceeded and we look forward to continue servicing your needs in the future!

January 08, 2022

Dealership Rating
Employee Rating

We’re always happy with their service and professionalism.They always go and beyond. I will never change to a different dealer , love my cat More

by TEENAMZAC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Andujar, Brittany Whatley, Rachelle Pennington , RJ Campbell, Lauren Farthing, Richard Joyner, Debi Lewis

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Jan 11, 2022

Mercedes-Benz of Columbus responded

Thank you so much for your feedback, TEENAMZAC! It’s reviews like yours that make our job so rewarding! Please don’t hesitate to reach out to us anytime we can be of assistance. Wishing you many happy miles!

December 21, 2021

Dealership Rating
Employee Rating

Always on time. Courteous. Expert work. Friendly. Easy to talk with. Explains work in detail. Always washed and clean car after service. More

by CAROLYNFAYECHILDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington , RJ Campbell, Lauren Farthing

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Dec 21, 2021

Mercedes-Benz of Columbus responded

Thank you so much CAROLYNFAYECHILDS for the feedback! We will be sure to pass on your review to our service department. Please let us know if there is anything we can do for you! Wishing you a wonderful and safe holiday season!

December 15, 2021

Dealership Rating
Employee Rating

My service adviser & my Mercedes mentor Elizabeth & Rachelle new associates both are great . last few years Elizabeth awesome . great Asset for Mercedes is taking care of my Mercedes. great custom More

by ALEXNAIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington , Richard Joyner, do not know other service persons

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Dec 15, 2021

Mercedes-Benz of Columbus responded

ALEXNAIK, thank you for sharing about your experience with Lizzy and Richard over the years! We are also happy to hear about your experience with Rachelle :) We look forward to continuing servicing your needs. Wishing you a wonderful holiday season!

December 10, 2021

Dealership Rating
Employee Rating

The BEST dealership I've ever done business with, be it, Ford, Chevy, Chrysler, and others. M-B of Columbus takes care of its customers and treats us fairly. ds More

by sparkleberryknob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Andujar , Richard Joyner, Debi Lewis

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Dec 13, 2021

Mercedes-Benz of Columbus responded

Thank you so much, ds, for your feedback! Please let us know if there is anything else we can do for you! Wishing you a wonderful Holiday Season!

December 10, 2021

Dealership Rating
Employee Rating

Desk staff need to be better trained at returning calls and staff who takes car info to advise customer of charges for evaluation More

by EBEASON21
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Dec 10, 2021

Mercedes-Benz of Columbus responded

EBEASON21, thank you for your candid feedback about our service department. We understand we are not perfect and it takes reviews like yours to help us find areas to improve. Please let us know if there is anything else we can do for you!

December 08, 2021

Dealership Rating
Employee Rating

The dealership was really concern about the issue with my vehicle. The made sure I understood what could of cause my issue and that they did ever check possible to rule out any issue. Really good customer se More

by emitbsam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: RJ Campbell, Nadie Martin

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Dec 08, 2021

Mercedes-Benz of Columbus responded

Emitbsam, thank you so much for taking the time to share about your experience! We truly appreciate your feedback and will pass on your kind words to our service department. Please let us know if there is anything else we can do for you!

December 05, 2021

Dealership Rating
Employee Rating

They replced the wrong hose and broke my turbo system I will seek legal advice! More

by RENEEC35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: RJ Campbell, Nadie Martin

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Dec 07, 2021

Mercedes-Benz of Columbus responded

RENEEC35, we are disappointed to hear your feedback and understand this issue has been resolved. Please don't hesitate to reach out to us if there is anything else we can assist you with. Wishing you a wonderful Holiday Season!

December 04, 2021

Dealership Rating
Employee Rating

This dealership is very clean, friendly and professional! Always love going there for my service! More

by CoCo Renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Blauvelt, Tony Lassen

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Dec 07, 2021

Mercedes-Benz of Columbus responded

Thank you so much for your feedback! Please feel free to reach back out to us if there is anything else we can assist you with :)

December 03, 2021

Dealership Rating
Employee Rating

Very good service I love to go there every time I need Very good service I love to go there every time I need to make my car look new too More

by DIEMPHAN40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington , RJ Campbell, Lauren Farthing

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Dec 03, 2021

Mercedes-Benz of Columbus responded

DIEMPHAN40, we are thrilled to hear about your service experience! Thank you for taking the time to share. Please let us know if there is anything else we can do for you!

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