Lizzy Spitzmiller | Page 27

Another great experience. Scheduled a routine service with my selling dealer. Used their Valet service and they made it seamless, and handled the service with a minimum of del Scheduled a routine service with my selling dealer. Used their Valet service and they made it seamless, and handled the service with a minimum of delay, very convenient.. More

by gp5 Verified Customer Verified Customer

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service the service lady was very professional. very friendly staff. waiting area neat .. Each trip to the dealership has been enjoyable. easy to make appoint the service lady was very professional. very friendly staff. waiting area neat .. Each trip to the dealership has been enjoyable. easy to make appointments . explanation of needed service and pricing. More

by PBRENDAS Verified Customer Verified Customer

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I would like to thank Phil and Lizzy for the professional informative service they provide it for me I recommend you to stop by to see them quality at its best informative service they provide it for me I recommend you to stop by to see them quality at its best More

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It Was A Pleasure Most of us do not like taking your vehicle in for service, but M-Benz of Columbus makes it painless. We have been customers at M-Benz of Columbus for Most of us do not like taking your vehicle in for service, but M-Benz of Columbus makes it painless. We have been customers at M-Benz of Columbus for 9 years and have been very happy. This visit I needed to have both driver & passenger airbags replaced because of a recall, as well as my annual service A. I was anxious because I did not know what was involved with replacing the airbags. Troy was understanding and put my mind at ease. He explained everything in detail. The service dept. handled the airbag replacements and service in an extremely timely manner. Lizzy and Phil were both very helpful, courteous and explained everything in detail as well. Thanks to everyone for your continued help. More

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Survey Response First two peoople at service desk (Elizabeth in particular and another male) were not friendly or helpful. In fact each time I have gone to the servi First two peoople at service desk (Elizabeth in particular and another male) were not friendly or helpful. In fact each time I have gone to the service center she has not been responsive in assisting me. I stood at the desk for a few moments and the two who were initially at the desk acted as though I was not standing before them. They never looked up to stop their conversation and never acknowledged me, The gentleman who wrote up my ticket (Jerry)was very helpful and responsive. More

by JIJOHNSO Verified Customer Verified Customer

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Excellent Customer Service I live in Montgomery, Alabama and there is a Mercedes Dealer here, but my husband and I enjoy the customer service we receive from this Dealership. In I live in Montgomery, Alabama and there is a Mercedes Dealer here, but my husband and I enjoy the customer service we receive from this Dealership. In other words, it is worth the drive which takes us one hour and thirty minutes to get there. I enjoy working with Elizabeth, Troy, and Jerry. More

by HARRIS3436 Verified Customer Verified Customer

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Great service experience! Prompt, honest, reliable service! Great staff overall, including front desk, telephone service, shuttle service and clean, comfortable building. Just Prompt, honest, reliable service! Great staff overall, including front desk, telephone service, shuttle service and clean, comfortable building. Just a great experience. Will recommend to all our friends! More

by renitamain Verified Customer Verified Customer

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Service Overall I was Very satisfied with my experience and service.?it didn’t take very long and they also made some recommendations for new tires in which I Overall I was Very satisfied with my experience and service.?it didn’t take very long and they also made some recommendations for new tires in which I decided to buy elsewhere. More

by RODNEY.MALLORY47 Verified Customer Verified Customer

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Service Repair Can not say enough good things about the customer service we received when having our windshield replaced. The service department went above and beyon Can not say enough good things about the customer service we received when having our windshield replaced. The service department went above and beyond to help us! More

by REJBAMA Verified Customer Verified Customer

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Garry This Staff went above their Job Description My ride home was running late and the store was about to close Nadie came to my rescue. Nadie provided me with a ride home. Nadie professionalism and My ride home was running late and the store was about to close Nadie came to my rescue. Nadie provided me with a ride home. Nadie professionalism and customer services friendliness is awesome. Phil Bono is the man he personal checks every Mercedes Benz to insure it's clean. I have watched him provide a ride home for customer within five minutes.This Dealership treat their customers like family and makes everyone feel welcome. I would recommend Mercedes Benz of Columbus to all my Friend and Family. Thanks for all you do and making me a Mercedes Benz family member More

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