Lizzy Spitzmiller
Lizzy Spitzmiller at Mercedes-Benz of Columbus

Lizzy Spitzmiller | Page 5

Service and Parts Director

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

Contact Me
4.9
300 Reviews

Dealership Experience

10 yrs, 7 mos

4.9

300 Reviews

Write a Review

300 Reviews of Lizzy Spitzmiller

January 30, 2023

Dealership Rating
Employee Rating

Mercedes of Columbus has been my go to ever since I’ve purchased my first Mercedes in 2016! I’m now on my 3rd Mercedes. Thanks guys More

by raevenfinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington , RJ Campbell, Lauren Farthing

Feb 01, 2023

Mercedes-Benz of Columbus responded

Raevenfinch, thank you so much for sharing! We are thrilled to hear your feedback and look forward to continue assisting you with your Mercedes-Benz needs! Thank you for your business.

January 30, 2023

Dealership Rating
Employee Rating

As always fantastic customer service. The staff was very helpful and the work was completed in a timely fashion. More

by CURTTHOMPSON89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2023

Mercedes-Benz of Columbus responded

CURTTHOMPSON89, we are truly delighted to hear your feedback about your service experience! We look forward to assisting you again in the future!

December 23, 2022

Dealership Rating
Employee Rating

Friendly staff however, charge outrageous prices for services in my opinion. We purchased our car from them new and this is the closest Mercedes Dealership around therefore, we have to bite the bullet. More

by Christopher.a.wallace28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington , RJ Campbell, Lauren Farthing

Dec 23, 2022

Mercedes-Benz of Columbus responded

Christopher.a.wallace28, thank you for taking the time to share. Feedback like yours is essential to helping us better understand how to improve, and build value in the quality and craftsmanship that our dealership is known for. We will be sure to pass your feedback to our service department. We wish you a very wonderful holiday season and please don't hesitate to let us know if there is anything else we can do for you.

December 22, 2022

Dealership Rating
Employee Rating

The service center in Columbus has always been professional, and very knowledgeable over the years. They contact you if there is a change in the original service plan. The service department h More

by faye611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington , RJ Campbell, Lauren Farthing

Dec 23, 2022

Mercedes-Benz of Columbus responded

Faye611, we couldn't ask for better feedback! Thank you so much for sharing and for trusting us over the years! We look forward to continue servicing your needs and wish you the most wonderful holiday!

December 20, 2022

Dealership Rating
Employee Rating

Poor customer service in service department did not do what I asked and gave me my car back with check engine light on snd no explanation as to why More

by Ajmom2304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: RJ Campbell

Dec 23, 2022

Mercedes-Benz of Columbus responded

Ajmom2304, we are so sorry to hear about your experience. We understand our Service Manager, Nadie Martin, has reached out to you. Please let us know if we can be of further assistance. Wishing you a wonderful holiday season.

December 19, 2022

Dealership Rating
Employee Rating

Very very very very very very very very very very very very very very very very very good! More

by bortnichi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington , RJ Campbell, Lauren Farthing

Dec 19, 2022

Mercedes-Benz of Columbus responded

What wonderful feedback, bortnichi! We are thrilled to hear about your experience and we look forward to working with you again in the future.

December 14, 2022

Dealership Rating
Employee Rating

It was my first visit to your dealership. Everyone was very helpful, and the dealership was very well maintained. More

by debi0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RJ Campbell

Dec 19, 2022

Mercedes-Benz of Columbus responded

We appreciate you sharing your feedback, debi0, and we look forward to continue serving your Mercedes-Benz needs,

November 12, 2022

Dealership Rating
Employee Rating

The service work went as expected-very Well. I have been consistently pleased with my car. More

by annempeagler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington , RJ Campbell, Lauren Farthing

Nov 14, 2022

Mercedes-Benz of Columbus responded

Thank you, annempeagler, for sharing about your experience! Please let us know if there is anything else we can do to assist you!

November 05, 2022

Dealership Rating
Employee Rating

I still have issues with the ABC. I have a new error message only when I turn left in the vehicle. It says the car is too low stop driving. I also have found that there are dents and More

by cassidycoker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: RJ Campbell

November 04, 2022

Dealership Rating
Employee Rating

Brung it for one thing got a 5k bill and didn’t even attempt to look for what the problem was. Long story short I took it to a tire shop to find out it was a bent rim More

by Jermaniemerricks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rachelle Pennington , RJ Campbell, Lauren Farthing

Nov 08, 2022

Mercedes-Benz of Columbus responded

Dear Jermaniemerricks, we have tried to reach out and hope to have this resolved. Please let us know what we can do to ensure your complete satisfaction.

...
5
...

Dealership Inventory (168 Vehicles)

new 2026 Mercedes-Benz GLA 250 car, priced at $49,243
2026 Mercedes-Benz GLA 250
new
Midnight Black exterior
Automatic
All-wheel Drive
used 2013 Mercedes-Benz E-Class car, priced at $9,089
2013 Mercedes-Benz E-Class
used
Lunar Blue Metallic exterior
Automatic
Rear-wheel Drive
used 2026 Mercedes-Benz AMG EQE car, priced at $97,389
2026 Mercedes-Benz AMG EQE
used
MANUFAKTUR Moonlight White Metallic exterior
Automatic
All-wheel Drive
used 2025 Volvo XC90 car, priced at $56,092
2025 Volvo XC90
used
Crystal White Metallic exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLE 450 car, priced at $85,628
2026 Mercedes-Benz GLE 450
new
Polar White exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLE 450 car, priced at $80,983
2026 Mercedes-Benz GLE 450
new
Black exterior
Automatic
All-wheel Drive